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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Vaultwarden
  3. Vaultwarden - Can not send email anymore (STARTTLS error)

Vaultwarden - Can not send email anymore (STARTTLS error)

Scheduled Pinned Locked Moved Solved Vaultwarden
vaultwardenemailsmtpstarttlsbitwarden
16 Posts 3 Posters 10.0k Views 2 Watching
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  • girishG girish

    @mrmx thanks, just to quickly test, can you install a new vaultwarden instance and see if it has the same problem? If so, this looks like some problem with the new Cloudron 7 update (not sure what that is yet though). In the meantime, I am trying to reproduce this by updating from Cloudron 6.3 to 7 with vaultwarden installed.

    mrmxM Offline
    mrmxM Offline
    mrmx
    wrote on last edited by
    #6

    @girish Yep a fresh install works like a charm.
    I tried with a previous backup and it's not the the data, so it seems an instance networking problem.

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    • girishG girish

      OK, I did a full test and this works fine for me .

      Just to double check, have you configured anything mail related in /app/data/config.env ? If you like I can debug this further, if you write to support@cloudron.io and give us remote access.

      mrmxM Offline
      mrmxM Offline
      mrmx
      wrote on last edited by
      #7

      @girish Nope, I'm sorry but keep the fresh instance and deleted the failing one, so this problem will be in the unknown... 😉

      ? 1 Reply Last reply
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      • mrmxM mrmx

        @girish Nope, I'm sorry but keep the fresh instance and deleted the failing one, so this problem will be in the unknown... 😉

        ? Offline
        ? Offline
        A Former User
        wrote on last edited by A Former User
        #8

        same problem with me...

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        • girishG girish

          OK, I did a full test and this works fine for me .

          Just to double check, have you configured anything mail related in /app/data/config.env ? If you like I can debug this further, if you write to support@cloudron.io and give us remote access.

          ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #9

          @girish I have to invite someone, after the recent update of vaultwarden, my SMTP is not working in vaultwarden, earlier it was working, I didn't make any changes, I'm getting below error:-

          An error has occurred.
          SMTP 5xx error: permanent error (535) - Authentication credentials invalid
          
          girishG 1 Reply Last reply
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          • ? A Former User

            @girish I have to invite someone, after the recent update of vaultwarden, my SMTP is not working in vaultwarden, earlier it was working, I didn't make any changes, I'm getting below error:-

            An error has occurred.
            SMTP 5xx error: permanent error (535) - Authentication credentials invalid
            
            girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #10

            @arshsahzad are you still facing this issue? Can you tell me which version of Cloudron you are on? I thought we sorted the STARTTLS issues out in Cloudron 7.0.4

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            • girishG girish

              @arshsahzad are you still facing this issue? Can you tell me which version of Cloudron you are on? I thought we sorted the STARTTLS issues out in Cloudron 7.0.4

              ? Offline
              ? Offline
              A Former User
              wrote on last edited by A Former User
              #11

              @girish I'm using Cloudron v7.0.4 and vaultwarden 1.23.1, When installing the new vaultwarden, it's working fine but the existing vault producing the above-mentioned error.

              girishG 1 Reply Last reply
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              • ? A Former User

                @girish I'm using Cloudron v7.0.4 and vaultwarden 1.23.1, When installing the new vaultwarden, it's working fine but the existing vault producing the above-mentioned error.

                girishG Do not disturb
                girishG Do not disturb
                girish
                Staff
                wrote on last edited by
                #12

                @arshsahzad If you like, I can debug the instance to find out what's happening. Please drop us a mail at support@cloudorn.io. I initially suspected that maybe vaultwarden is caching env vars in the database or something but that doesn't seem to be the case. The env vars explicitly disable STARTTLS and TLS.

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                • girishG girish

                  @arshsahzad If you like, I can debug the instance to find out what's happening. Please drop us a mail at support@cloudorn.io. I initially suspected that maybe vaultwarden is caching env vars in the database or something but that doesn't seem to be the case. The env vars explicitly disable STARTTLS and TLS.

                  ? Offline
                  ? Offline
                  A Former User
                  wrote on last edited by
                  #13

                  @girish I have mailed for support request, with the subject - SMTP Error

                  girishG 2 Replies Last reply
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                  • ? A Former User

                    @girish I have mailed for support request, with the subject - SMTP Error

                    girishG Do not disturb
                    girishG Do not disturb
                    girish
                    Staff
                    wrote on last edited by
                    #14

                    @arshsahzad thanks, was just investigating. It seems vaultwarden has two sources of configs - env vars and config.json . The latter is editing via the admin/ui interface and overrides the former. In Cloudron package, we use env vars. In your config, I see that SMTP variables are set which means that they have now gone out of sync with the env vars.

                    https://github.com/dani-garcia/vaultwarden/wiki/Configuration-overview

                    I am fixing Cloudron package to use config.json instead of be consistent.

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                    • ? A Former User

                      @girish I have mailed for support request, with the subject - SMTP Error

                      girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by girish
                      #15

                      @arshsahzad I have pushed a new package. Can you try now? I already updated your instance.

                      ? 1 Reply Last reply
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                      • girishG girish

                        @arshsahzad I have pushed a new package. Can you try now? I already updated your instance.

                        ? Offline
                        ? Offline
                        A Former User
                        wrote on last edited by
                        #16

                        @girish Thanks for a quick fix, It's now working

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