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  3. How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain"

How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain"

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    • NorkzYTN Offline
      NorkzYTN Offline
      NorkzYT
      wrote on last edited by
      #1

      Does anyone know how to use Redirections on Cloudron?

      I am running Apache Guacamole and I need to be able to access it outside of my home network, I did the port foward but when I try to access it outside of my home network it says this;

      "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."

      Which then I found this forum which someone fixed - Here: https://forum.cloudron.io/topic/6023/you-are-seeing-this-page-because-this-domain-points-to-cloudron-server-ip-but-no-app-is-installed-on-that-domain

      The person who gives the fix tells everyone to go to: https://docs.cloudron.io/apps/#redirections - I did the exact directions but it won't work for some reason.

      Any help is appreciated, thanks in advance!

      girishG 1 Reply Last reply
      0
      • NorkzYTN NorkzYT

        Does anyone know how to use Redirections on Cloudron?

        I am running Apache Guacamole and I need to be able to access it outside of my home network, I did the port foward but when I try to access it outside of my home network it says this;

        "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."

        Which then I found this forum which someone fixed - Here: https://forum.cloudron.io/topic/6023/you-are-seeing-this-page-because-this-domain-points-to-cloudron-server-ip-but-no-app-is-installed-on-that-domain

        The person who gives the fix tells everyone to go to: https://docs.cloudron.io/apps/#redirections - I did the exact directions but it won't work for some reason.

        Any help is appreciated, thanks in advance!

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        It doens't look like redirections is the root cause of your problem.

        @norkzyt said in How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain":

        "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."

        Let's say you installed guacamole at guac.domain.com, are you entering https:/guac.domain.com on browser ?

        To explain why this page is shown:

        • Let's say you install 3 apps on Cloudron - app1.domain.com, app2.domain.com, and app3.domain.com .

        • When you visit any of the above domains, Cloudron knows which app to serve to the browser.

        • Now, let's say you create an entry your DNS random.domain.com and this points to Cloudron server.

        • When you visit https://random.domain.com, Cloudron has no clue what app it should serve up - app1 or app2 or app3 ? So, it will serve up this page saying "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" .

        So, can you confirm that the domain under which you installed the app and the domain you are entering in the browser are the same?

        Please note that https://www.domain.com and https://domain.com are totally different!

        I will fix the text above to be more clear. Maybe instead of "this domain", it should just spell out the domain and explain a bit more.

        NorkzYTN 1 Reply Last reply
        0
        • girishG girish

          It doens't look like redirections is the root cause of your problem.

          @norkzyt said in How to fix " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain":

          "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."

          Let's say you installed guacamole at guac.domain.com, are you entering https:/guac.domain.com on browser ?

          To explain why this page is shown:

          • Let's say you install 3 apps on Cloudron - app1.domain.com, app2.domain.com, and app3.domain.com .

          • When you visit any of the above domains, Cloudron knows which app to serve to the browser.

          • Now, let's say you create an entry your DNS random.domain.com and this points to Cloudron server.

          • When you visit https://random.domain.com, Cloudron has no clue what app it should serve up - app1 or app2 or app3 ? So, it will serve up this page saying "You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain" .

          So, can you confirm that the domain under which you installed the app and the domain you are entering in the browser are the same?

          Please note that https://www.domain.com and https://domain.com are totally different!

          I will fix the text above to be more clear. Maybe instead of "this domain", it should just spell out the domain and explain a bit more.

          NorkzYTN Offline
          NorkzYTN Offline
          NorkzYT
          wrote on last edited by
          #3

          @girish

          Alright so the domain that I made is the same one that is associated with Cloudron as shown in the picture below named ( Cloudron ).

          I use Cloudflare to setup the Domain and DNS.

          Cloudron

          Did I set it up wrong here?

          girishG 1 Reply Last reply
          0
          • NorkzYTN NorkzYT

            @girish

            Alright so the domain that I made is the same one that is associated with Cloudron as shown in the picture below named ( Cloudron ).

            I use Cloudflare to setup the Domain and DNS.

            Cloudron

            Did I set it up wrong here?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @norkzyt If I visit your guac.domain.com, I can see guacamole here. If I visit guac.cloudron.domain.com it redirects to guac.domain.com (as expected) and then I see guacamole.

            I wonder if you are just hitting some browser caching issue? Can you try in another browser/device or clearing browser cache?

            NorkzYTN 1 Reply Last reply
            1
            • girishG girish

              @norkzyt If I visit your guac.domain.com, I can see guacamole here. If I visit guac.cloudron.domain.com it redirects to guac.domain.com (as expected) and then I see guacamole.

              I wonder if you are just hitting some browser caching issue? Can you try in another browser/device or clearing browser cache?

              NorkzYTN Offline
              NorkzYTN Offline
              NorkzYT
              wrote on last edited by NorkzYT
              #5

              @girish

              I will try it and just to make sure, did you load into "guac.starkmovie.tk"?

              Edit: I switched browsers and that did it, thank you very much for your help.

              girishG 1 Reply Last reply
              0
              • NorkzYTN NorkzYT

                @girish

                I will try it and just to make sure, did you load into "guac.starkmovie.tk"?

                Edit: I switched browsers and that did it, thank you very much for your help.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @norkzyt yes,

                9d83f4e7-5fcd-4ff5-bfe1-c84df082e5ed-image.png

                NorkzYTN 1 Reply Last reply
                1
                • girishG girish

                  @norkzyt yes,

                  9d83f4e7-5fcd-4ff5-bfe1-c84df082e5ed-image.png

                  NorkzYTN Offline
                  NorkzYTN Offline
                  NorkzYT
                  wrote on last edited by
                  #7

                  @girish Thank you!

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