Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Cloudron Forum

Apps | Demo | Docs | Install

Help me please .Got error while installing the cloudron on a fresh Ubuntu 20.04 (x64) server

Scheduled Pinned Locked Moved Solved Support
installation
14 Posts 5 Posters 505 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T Offline
    T Offline
    tomicaters
    wrote on last edited by girish
    #1

    Got error while installing the cloudron on a fresh Ubuntu 20.04 (x64) server

    steps:

    root@ls-529811-17286-17286:~# wget https://cloudron.io/cloudron-setup
    --2022-03-14 17:03:32--  https://cloudron.io/cloudron-setup
    Resolving cloudron.io (cloudron.io)... 3.209.21.239, 2600:1f18:80f:e00:fa5d:db49:3bf:3f22
    Connecting to cloudron.io (cloudron.io)|3.209.21.239|:443... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 9057 (8.8K) [application/octet-stream]
    Saving to: ‘cloudron-setup’
    
    cloudron-setup                                               100%[===========================================================================================================================================>]   8.84K  --.-KB/s    in 0s      
    
    2022-03-14 17:03:33 (135 MB/s) - ‘cloudron-setup’ saved [9057/9057]
    
    root@ls-529811-17286-17286:~# chmod +x cloudron-setup
    root@ls-529811-17286-17286:~# ./cloudron-setup
    
    ##############################################
             Cloudron Setup (latest)
    ##############################################
    
     Follow setup logs in a second terminal with:
     $ tail -f /var/log/cloudron-setup.log
    
     Join us at https://forum.cloudron.io for any questions.
    
    => Updating apt and installing script dependencies
    => Checking version
    => Downloading version 7.1.3 ...
    => Installing base dependencies and downloading docker images (this takes some time) ...
    => Installing version 7.1.3 (this takes some time) ...
    Failed to install cloudron. See /var/log/cloudron-setup.log for details
    root@ls-529811-17286-17286:~# vi /var/log/cloudron-setup.log
    

    Log info (cloudron-setup.log)

    Here is the logs:
    
    Running cloudron-setup with args : --
    Hit:1 http://security.ubuntu.com/ubuntu focal-security InRelease
    Hit:2 http://archive.ubuntu.com/ubuntu focal InRelease
    Hit:3 http://archive.ubuntu.com/ubuntu focal-updates InRelease
    Hit:4 http://archive.ubuntu.com/ubuntu focal-backports InRelease
    Reading package lists...
    Reading package lists...
    Building dependency tree...
    Reading state information...
    python3 is already the newest version (3.8.2-0ubuntu2).
    python3 set to manually installed.
    ubuntu-standard is already the newest version (1.450.2).
    The following packages were automatically installed and are no longer required:
      eatmydata libeatmydata1 python3-importlib-metadata python3-jinja2
      python3-json-pointer python3-jsonpatch python3-jsonschema python3-markupsafe
      python3-more-itertools python3-pyrsistent python3-zipp
    Use 'apt autoremove' to remove them.
    The following packages will be upgraded:
      curl libcurl4 python3-software-properties software-properties-common
    4 upgraded, 0 newly installed, 0 to remove and 124 not upgraded.
    Need to get 431 kB of archives.
    After this operation, 2,048 B of additional disk space will be used.
    Get:1 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 curl amd64 7.68.0-1ubuntu2.7 [161 kB]
    Get:2 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 libcurl4 amd64 7.68.0-1ubuntu2.7 [234 kB]
    Get:3 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 software-properties-common all 0.99.9.8 [10.6 kB]
    Get:4 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 python3-software-properties all 0.99.9.8 [24.9 kB]
    Fetched 431 kB in 2s (283 kB/s)
    (Reading database ... ^M(Reading database ... 5%^M(Reading database ... 10%^M(Reading database ... 15%^M(Reading database ... 20%^M(Reading database ... 25%^M(Reading database ... 30%^M(Reading database ... 35%^M(Reading database ... 40%^M(Reading database ... 45%^M(Reading database ... 50%^M(Reading database ... 55%^M(Reading database ... 60%^M(Reading database ... 65%^M(Reading database ... 70%^M(Reading database ... 75%^M(Reading database ... 80%^M(Reading database ... 85%^M(Reading database ... 90%^M(Reading database ... 95%^M(Reading database ... 100%^M(Reading database ... 72732 files and directories currently installed.)^M
    Preparing to unpack .../curl_7.68.0-1ubuntu2.7_amd64.deb ...^M
    Unpacking curl (7.68.0-1ubuntu2.7) over (7.68.0-1ubuntu2.5) ...^M
    Preparing to unpack .../libcurl4_7.68.0-1ubuntu2.7_amd64.deb ...^M
    Unpacking libcurl4:amd64 (7.68.0-1ubuntu2.7) over (7.68.0-1ubuntu2.5) ...^M
    Preparing to unpack .../software-properties-common_0.99.9.8_all.deb ...^M
    Unpacking software-properties-common (0.99.9.8) over (0.98.9.5) ...^M
    Preparing to unpack .../python3-software-properties_0.99.9.8_all.deb ...^M
    Unpacking python3-software-properties (0.99.9.8) over (0.98.9.5) ...^M
    Setting up python3-software-properties (0.99.9.8) ...^M
    Setting up libcurl4:amd64 (7.68.0-1ubuntu2.7) ...^M
    Setting up curl (7.68.0-1ubuntu2.7) ...^M
    Setting up software-properties-common (0.99.9.8) ...^M
    Processing triggers for libc-bin (2.31-0ubuntu9.2) ...^M
    Processing triggers for man-db (2.9.1-1) ...^M
    Processing triggers for dbus (1.12.16-2ubuntu2.1) ...^M
    
    "/var/log/cloudron-setup.log" 2477L, 160528C                
    

    Anyone help me with this please ..................i have tried 8 times : reinstall fresh Ubuntu 20 , run the

    wget https://cloudron.io/cloudron-setup
    chmod +x ./cloudron-setup
    ./cloudron-setup
    

    again and again . same error everytime .

    Thank you so much .

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    Hi, I've already responded to your inquiry via support, but for visibility, lets continue here also.

    Which server provider are you using and is the issue reproducible on fresh instances? Further as it seems the script just exits without an obvious error, do you have enough disk space? Do you see any crash in journalctl --system around that time?

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #3

    Just to update here, the servers were from https://www.layerstack.com/ and apparently Ubuntu 18.04 works as expected, however we have to see why 20 does not work. This sometimes happens, since the Ubuntu images between providers vary. Just posting this here for others hitting the issue in the meantime.

    scookeS 1 Reply Last reply
    1
  • T Offline
    T Offline
    tomicaters
    wrote on last edited by
    #4

    ya next time i will try the Ubuntu 20 again .thanks for your help .

    1 Reply Last reply
    0
  • T Offline
    T Offline
    tomicaters
    wrote on last edited by
    #5

    Solved .
    if you run the scripts on the Ubuntu 20 and it just exits without an obvious error, skip the 20 version , try to install ubuntu 18 then it will be fine .

    have no idea what the issue is but finaly i made it work already so let's end this 🙂

    thanks for the help @nebulon

    A 1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to tomicaters on last edited by
    #6

    @tomicaters
    I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
    My output on 20.04 look like

    docker pull "${image%@sha256:*}" # this will tag the image for readability
    done
    docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
    7b1a6ab2e44d: Pulling fs layer
    d31a421b39ea: Pulling fs layer
    c76a020f512e: Pulling fs layer
    9b5e5618526c: Pulling fs layer
    ed7c6b8f03d8: Pulling fs layer
    c8c17ce1ab75: Pulling fs layer
    efee782790c4: Pulling fs layer
    808ed6fa660f: Pulling fs layer
    1fa83f475aee: Pulling fs layer
    18d03f295db8: Pulling fs layer
    9cab82ff68f4: Pulling fs layer
    4bcaeaf4f2f6: Pulling fs layer
    5b9cc15aeb11: Pulling fs layer
    808ed6fa660f: Waiting
    1fa83f475aee: Waiting
    18d03f295db8: Waiting
    9cab82ff68f4: Waiting
    4bcaeaf4f2f6: Waiting
    5b9cc15aeb11: Waiting
    ed7c6b8f03d8: Waiting
    c8c17ce1ab75: Waiting
    9b5e5618526c: Waiting
    efee782790c4: Waiting
    error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

    girishG A 2 Replies Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to ApplegateR on last edited by
    #7

    @ApplegateR Can you see what host production.cloudflare.docker.com says ? If that works, also try curl https://production.cloudflare.docker.com (it should say invalid URL signature but that's OK, atleast outbound https works).

    (Same issue as https://forum.cloudron.io/topic/6561/that-install-script-fails-74-times-out-of-75 also)

    A 1 Reply Last reply
    0
  • girishG girish referenced this topic on
  • girishG girish has marked this topic as unsolved on
  • A Offline
    A Offline
    ApplegateR
    replied to girish on last edited by
    #8

    @girish

    https://paste.cloudron.io/uhisalazel.http

    here is my output..

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to ApplegateR on last edited by
    #9

    @ApplegateR Looks like DNS is working alright. Is this the only time you have tried to install or do you get this error repeatedly? If it's just the first time, I wonder if it is a sporadic DNS issue. Are you able to start over with a fresh Ubuntu 20.04 again ?

    A 1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to girish on last edited by
    #10

    @girish
    Thank you for your help to install my Server, it work so fabulous. This is what I really need for my business. Thank you so much!

    1 Reply Last reply
    1
  • scookeS Offline
    scookeS Offline
    scooke
    replied to nebulon on last edited by
    #11

    @nebulon Should https://www.cloudron.io/get.html STILL read Create a fresh Ubuntu Focal 20.04 x64 server and run these commands then, or is the issue the setup at layerstack.com? Should the Cloudron page suggest Ubuntu 18 instead, or is this really only happening at layerstack and its Ubuntu 20??

    A life lived in fear is a life half-lived

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by girish
    #12

    In @ApplegateR 's case this was a proxmox installation. Looks like there is some sort of race with docker+dns, I am investigating now to see if I can reproduce this with layerstack.

    edit: it seems layerstack only has yearly billing and in monthly billing only the higher cost servers. so, we have to wait until someone else reports this issue.

    1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to ApplegateR on last edited by
    #13
    This post is deleted!
    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #14

    I have put a fix in https://git.cloudron.io/cloudron/box/-/commits/bfb233eca19df07a82e3b524812d8270371ed738 which should hopefully fix this.

    1 Reply Last reply
    0
  • girishG girish has marked this topic as solved on
  • girishG girish referenced this topic on

  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Login

  • Don't have an account? Register

  • Login or register to search.