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  3. Help me please .Got error while installing the cloudron on a fresh Ubuntu 20.04 (x64) server

Help me please .Got error while installing the cloudron on a fresh Ubuntu 20.04 (x64) server

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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #3

    Just to update here, the servers were from https://www.layerstack.com/ and apparently Ubuntu 18.04 works as expected, however we have to see why 20 does not work. This sometimes happens, since the Ubuntu images between providers vary. Just posting this here for others hitting the issue in the meantime.

    scookeS 1 Reply Last reply
    1
    • T Offline
      T Offline
      tomicaters
      wrote on last edited by
      #4

      ya next time i will try the Ubuntu 20 again .thanks for your help .

      1 Reply Last reply
      0
      • T Offline
        T Offline
        tomicaters
        wrote on last edited by
        #5

        Solved .
        if you run the scripts on the Ubuntu 20 and it just exits without an obvious error, skip the 20 version , try to install ubuntu 18 then it will be fine .

        have no idea what the issue is but finaly i made it work already so let's end this 🙂

        thanks for the help @nebulon

        A 1 Reply Last reply
        0
        • T tomicaters

          Solved .
          if you run the scripts on the Ubuntu 20 and it just exits without an obvious error, skip the 20 version , try to install ubuntu 18 then it will be fine .

          have no idea what the issue is but finaly i made it work already so let's end this 🙂

          thanks for the help @nebulon

          A Offline
          A Offline
          ApplegateR
          wrote on last edited by
          #6

          @tomicaters
          I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
          My output on 20.04 look like

          docker pull "${image%@sha256:*}" # this will tag the image for readability
          done
          docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
          7b1a6ab2e44d: Pulling fs layer
          d31a421b39ea: Pulling fs layer
          c76a020f512e: Pulling fs layer
          9b5e5618526c: Pulling fs layer
          ed7c6b8f03d8: Pulling fs layer
          c8c17ce1ab75: Pulling fs layer
          efee782790c4: Pulling fs layer
          808ed6fa660f: Pulling fs layer
          1fa83f475aee: Pulling fs layer
          18d03f295db8: Pulling fs layer
          9cab82ff68f4: Pulling fs layer
          4bcaeaf4f2f6: Pulling fs layer
          5b9cc15aeb11: Pulling fs layer
          808ed6fa660f: Waiting
          1fa83f475aee: Waiting
          18d03f295db8: Waiting
          9cab82ff68f4: Waiting
          4bcaeaf4f2f6: Waiting
          5b9cc15aeb11: Waiting
          ed7c6b8f03d8: Waiting
          c8c17ce1ab75: Waiting
          9b5e5618526c: Waiting
          efee782790c4: Waiting
          error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

          girishG A 2 Replies Last reply
          0
          • A ApplegateR

            @tomicaters
            I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
            My output on 20.04 look like

            docker pull "${image%@sha256:*}" # this will tag the image for readability
            done
            docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
            7b1a6ab2e44d: Pulling fs layer
            d31a421b39ea: Pulling fs layer
            c76a020f512e: Pulling fs layer
            9b5e5618526c: Pulling fs layer
            ed7c6b8f03d8: Pulling fs layer
            c8c17ce1ab75: Pulling fs layer
            efee782790c4: Pulling fs layer
            808ed6fa660f: Pulling fs layer
            1fa83f475aee: Pulling fs layer
            18d03f295db8: Pulling fs layer
            9cab82ff68f4: Pulling fs layer
            4bcaeaf4f2f6: Pulling fs layer
            5b9cc15aeb11: Pulling fs layer
            808ed6fa660f: Waiting
            1fa83f475aee: Waiting
            18d03f295db8: Waiting
            9cab82ff68f4: Waiting
            4bcaeaf4f2f6: Waiting
            5b9cc15aeb11: Waiting
            ed7c6b8f03d8: Waiting
            c8c17ce1ab75: Waiting
            9b5e5618526c: Waiting
            efee782790c4: Waiting
            error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #7

            @ApplegateR Can you see what host production.cloudflare.docker.com says ? If that works, also try curl https://production.cloudflare.docker.com (it should say invalid URL signature but that's OK, atleast outbound https works).

            (Same issue as https://forum.cloudron.io/topic/6561/that-install-script-fails-74-times-out-of-75 also)

            A 1 Reply Last reply
            0
            • girishG girish referenced this topic on
            • girishG girish has marked this topic as unsolved on
            • girishG girish

              @ApplegateR Can you see what host production.cloudflare.docker.com says ? If that works, also try curl https://production.cloudflare.docker.com (it should say invalid URL signature but that's OK, atleast outbound https works).

              (Same issue as https://forum.cloudron.io/topic/6561/that-install-script-fails-74-times-out-of-75 also)

              A Offline
              A Offline
              ApplegateR
              wrote on last edited by
              #8

              @girish

              https://paste.cloudron.io/uhisalazel.http

              here is my output..

              girishG 1 Reply Last reply
              0
              • A ApplegateR

                @girish

                https://paste.cloudron.io/uhisalazel.http

                here is my output..

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #9

                @ApplegateR Looks like DNS is working alright. Is this the only time you have tried to install or do you get this error repeatedly? If it's just the first time, I wonder if it is a sporadic DNS issue. Are you able to start over with a fresh Ubuntu 20.04 again ?

                A 1 Reply Last reply
                0
                • girishG girish

                  @ApplegateR Looks like DNS is working alright. Is this the only time you have tried to install or do you get this error repeatedly? If it's just the first time, I wonder if it is a sporadic DNS issue. Are you able to start over with a fresh Ubuntu 20.04 again ?

                  A Offline
                  A Offline
                  ApplegateR
                  wrote on last edited by
                  #10

                  @girish
                  Thank you for your help to install my Server, it work so fabulous. This is what I really need for my business. Thank you so much!

                  1 Reply Last reply
                  1
                  • nebulonN nebulon

                    Just to update here, the servers were from https://www.layerstack.com/ and apparently Ubuntu 18.04 works as expected, however we have to see why 20 does not work. This sometimes happens, since the Ubuntu images between providers vary. Just posting this here for others hitting the issue in the meantime.

                    scookeS Offline
                    scookeS Offline
                    scooke
                    wrote on last edited by
                    #11

                    @nebulon Should https://www.cloudron.io/get.html STILL read Create a fresh Ubuntu Focal 20.04 x64 server and run these commands then, or is the issue the setup at layerstack.com? Should the Cloudron page suggest Ubuntu 18 instead, or is this really only happening at layerstack and its Ubuntu 20??

                    A life lived in fear is a life half-lived

                    1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by girish
                      #12

                      In @ApplegateR 's case this was a proxmox installation. Looks like there is some sort of race with docker+dns, I am investigating now to see if I can reproduce this with layerstack.

                      edit: it seems layerstack only has yearly billing and in monthly billing only the higher cost servers. so, we have to wait until someone else reports this issue.

                      1 Reply Last reply
                      0
                      • A ApplegateR

                        @tomicaters
                        I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
                        My output on 20.04 look like

                        docker pull "${image%@sha256:*}" # this will tag the image for readability
                        done
                        docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
                        7b1a6ab2e44d: Pulling fs layer
                        d31a421b39ea: Pulling fs layer
                        c76a020f512e: Pulling fs layer
                        9b5e5618526c: Pulling fs layer
                        ed7c6b8f03d8: Pulling fs layer
                        c8c17ce1ab75: Pulling fs layer
                        efee782790c4: Pulling fs layer
                        808ed6fa660f: Pulling fs layer
                        1fa83f475aee: Pulling fs layer
                        18d03f295db8: Pulling fs layer
                        9cab82ff68f4: Pulling fs layer
                        4bcaeaf4f2f6: Pulling fs layer
                        5b9cc15aeb11: Pulling fs layer
                        808ed6fa660f: Waiting
                        1fa83f475aee: Waiting
                        18d03f295db8: Waiting
                        9cab82ff68f4: Waiting
                        4bcaeaf4f2f6: Waiting
                        5b9cc15aeb11: Waiting
                        ed7c6b8f03d8: Waiting
                        c8c17ce1ab75: Waiting
                        9b5e5618526c: Waiting
                        efee782790c4: Waiting
                        error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

                        A Offline
                        A Offline
                        ApplegateR
                        wrote on last edited by
                        #13
                        This post is deleted!
                        1 Reply Last reply
                        0
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #14

                          I have put a fix in https://git.cloudron.io/cloudron/box/-/commits/bfb233eca19df07a82e3b524812d8270371ed738 which should hopefully fix this.

                          1 Reply Last reply
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                          • girishG girish referenced this topic on
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