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  3. Help me please .Got error while installing the cloudron on a fresh Ubuntu 20.04 (x64) server

Help me please .Got error while installing the cloudron on a fresh Ubuntu 20.04 (x64) server

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  • T Offline
    T Offline
    tomicaters
    wrote on last edited by
    #5

    Solved .
    if you run the scripts on the Ubuntu 20 and it just exits without an obvious error, skip the 20 version , try to install ubuntu 18 then it will be fine .

    have no idea what the issue is but finaly i made it work already so let's end this 🙂

    thanks for the help @nebulon

    A 1 Reply Last reply
    0
    • T tomicaters

      Solved .
      if you run the scripts on the Ubuntu 20 and it just exits without an obvious error, skip the 20 version , try to install ubuntu 18 then it will be fine .

      have no idea what the issue is but finaly i made it work already so let's end this 🙂

      thanks for the help @nebulon

      A Offline
      A Offline
      ApplegateR
      wrote on last edited by
      #6

      @tomicaters
      I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
      My output on 20.04 look like

      docker pull "${image%@sha256:*}" # this will tag the image for readability
      done
      docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
      7b1a6ab2e44d: Pulling fs layer
      d31a421b39ea: Pulling fs layer
      c76a020f512e: Pulling fs layer
      9b5e5618526c: Pulling fs layer
      ed7c6b8f03d8: Pulling fs layer
      c8c17ce1ab75: Pulling fs layer
      efee782790c4: Pulling fs layer
      808ed6fa660f: Pulling fs layer
      1fa83f475aee: Pulling fs layer
      18d03f295db8: Pulling fs layer
      9cab82ff68f4: Pulling fs layer
      4bcaeaf4f2f6: Pulling fs layer
      5b9cc15aeb11: Pulling fs layer
      808ed6fa660f: Waiting
      1fa83f475aee: Waiting
      18d03f295db8: Waiting
      9cab82ff68f4: Waiting
      4bcaeaf4f2f6: Waiting
      5b9cc15aeb11: Waiting
      ed7c6b8f03d8: Waiting
      c8c17ce1ab75: Waiting
      9b5e5618526c: Waiting
      efee782790c4: Waiting
      error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

      girishG A 2 Replies Last reply
      0
      • A ApplegateR

        @tomicaters
        I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
        My output on 20.04 look like

        docker pull "${image%@sha256:*}" # this will tag the image for readability
        done
        docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
        7b1a6ab2e44d: Pulling fs layer
        d31a421b39ea: Pulling fs layer
        c76a020f512e: Pulling fs layer
        9b5e5618526c: Pulling fs layer
        ed7c6b8f03d8: Pulling fs layer
        c8c17ce1ab75: Pulling fs layer
        efee782790c4: Pulling fs layer
        808ed6fa660f: Pulling fs layer
        1fa83f475aee: Pulling fs layer
        18d03f295db8: Pulling fs layer
        9cab82ff68f4: Pulling fs layer
        4bcaeaf4f2f6: Pulling fs layer
        5b9cc15aeb11: Pulling fs layer
        808ed6fa660f: Waiting
        1fa83f475aee: Waiting
        18d03f295db8: Waiting
        9cab82ff68f4: Waiting
        4bcaeaf4f2f6: Waiting
        5b9cc15aeb11: Waiting
        ed7c6b8f03d8: Waiting
        c8c17ce1ab75: Waiting
        9b5e5618526c: Waiting
        efee782790c4: Waiting
        error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #7

        @ApplegateR Can you see what host production.cloudflare.docker.com says ? If that works, also try curl https://production.cloudflare.docker.com (it should say invalid URL signature but that's OK, atleast outbound https works).

        (Same issue as https://forum.cloudron.io/topic/6561/that-install-script-fails-74-times-out-of-75 also)

        A 1 Reply Last reply
        0
        • girishG girish referenced this topic on
        • girishG girish has marked this topic as unsolved on
        • girishG girish

          @ApplegateR Can you see what host production.cloudflare.docker.com says ? If that works, also try curl https://production.cloudflare.docker.com (it should say invalid URL signature but that's OK, atleast outbound https works).

          (Same issue as https://forum.cloudron.io/topic/6561/that-install-script-fails-74-times-out-of-75 also)

          A Offline
          A Offline
          ApplegateR
          wrote on last edited by
          #8

          @girish

          https://paste.cloudron.io/uhisalazel.http

          here is my output..

          girishG 1 Reply Last reply
          0
          • A ApplegateR

            @girish

            https://paste.cloudron.io/uhisalazel.http

            here is my output..

            girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #9

            @ApplegateR Looks like DNS is working alright. Is this the only time you have tried to install or do you get this error repeatedly? If it's just the first time, I wonder if it is a sporadic DNS issue. Are you able to start over with a fresh Ubuntu 20.04 again ?

            A 1 Reply Last reply
            0
            • girishG girish

              @ApplegateR Looks like DNS is working alright. Is this the only time you have tried to install or do you get this error repeatedly? If it's just the first time, I wonder if it is a sporadic DNS issue. Are you able to start over with a fresh Ubuntu 20.04 again ?

              A Offline
              A Offline
              ApplegateR
              wrote on last edited by
              #10

              @girish
              Thank you for your help to install my Server, it work so fabulous. This is what I really need for my business. Thank you so much!

              1 Reply Last reply
              1
              • nebulonN nebulon

                Just to update here, the servers were from https://www.layerstack.com/ and apparently Ubuntu 18.04 works as expected, however we have to see why 20 does not work. This sometimes happens, since the Ubuntu images between providers vary. Just posting this here for others hitting the issue in the meantime.

                scookeS Offline
                scookeS Offline
                scooke
                wrote on last edited by
                #11

                @nebulon Should https://www.cloudron.io/get.html STILL read Create a fresh Ubuntu Focal 20.04 x64 server and run these commands then, or is the issue the setup at layerstack.com? Should the Cloudron page suggest Ubuntu 18 instead, or is this really only happening at layerstack and its Ubuntu 20??

                A life lived in fear is a life half-lived

                1 Reply Last reply
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                • girishG Do not disturb
                  girishG Do not disturb
                  girish
                  Staff
                  wrote on last edited by girish
                  #12

                  In @ApplegateR 's case this was a proxmox installation. Looks like there is some sort of race with docker+dns, I am investigating now to see if I can reproduce this with layerstack.

                  edit: it seems layerstack only has yearly billing and in monthly billing only the higher cost servers. so, we have to wait until someone else reports this issue.

                  1 Reply Last reply
                  0
                  • A ApplegateR

                    @tomicaters
                    I had same problem on 20.04 on fresh installation, I will try use 18.04.6 LTS.
                    My output on 20.04 look like

                    docker pull "${image%@sha256:*}" # this will tag the image for readability
                    done
                    docker.io/cloudron/base@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea: Pulling from cloudron/base
                    7b1a6ab2e44d: Pulling fs layer
                    d31a421b39ea: Pulling fs layer
                    c76a020f512e: Pulling fs layer
                    9b5e5618526c: Pulling fs layer
                    ed7c6b8f03d8: Pulling fs layer
                    c8c17ce1ab75: Pulling fs layer
                    efee782790c4: Pulling fs layer
                    808ed6fa660f: Pulling fs layer
                    1fa83f475aee: Pulling fs layer
                    18d03f295db8: Pulling fs layer
                    9cab82ff68f4: Pulling fs layer
                    4bcaeaf4f2f6: Pulling fs layer
                    5b9cc15aeb11: Pulling fs layer
                    808ed6fa660f: Waiting
                    1fa83f475aee: Waiting
                    18d03f295db8: Waiting
                    9cab82ff68f4: Waiting
                    4bcaeaf4f2f6: Waiting
                    5b9cc15aeb11: Waiting
                    ed7c6b8f03d8: Waiting
                    c8c17ce1ab75: Waiting
                    9b5e5618526c: Waiting
                    efee782790c4: Waiting
                    error pulling image configuration: Get "https://production.cloudflare.docker.com/registry-v2/docker/registry/v2/blobs/sha256/0f/0fe0cc664045ebd9834ecf64a6ef6705b665bf1a0a397a5ece3b26c916599832/data?verify=1648155293-%2ByCItwKptUJsNdDtvJLraK2AJM4%3D": dial tcp: lookup production.cloudflare.docker.com: no such host

                    A Offline
                    A Offline
                    ApplegateR
                    wrote on last edited by
                    #13
                    This post is deleted!
                    1 Reply Last reply
                    0
                    • girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      I have put a fix in https://git.cloudron.io/cloudron/box/-/commits/bfb233eca19df07a82e3b524812d8270371ed738 which should hopefully fix this.

                      1 Reply Last reply
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                      • girishG girish has marked this topic as solved on
                      • girishG girish referenced this topic on
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