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Cloudron Forum

Apps | Demo | Docs | Install

Server failed, no back up and need to move license

Scheduled Pinned Locked Moved Solved Support
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  • kingb2019K Offline
    kingb2019K Offline
    kingb2019
    wrote on last edited by girish
    #1

    Hello all, looking for support to move my license to my new server. My old server failed, and all my backups were corrupted. I cannot restore so I installed a new Cloudron server. Upon registration I noticed that now I have once instance of my domain offline and one online. I need to move my license from my offline server to my online. How do I go about this? I do not see the option anywhere.

    robiR BrutalBirdieB 2 Replies Last reply
    0
  • robiR Offline
    robiR Offline
    robi
    replied to kingb2019 on last edited by
    #0

    @kingb2019 email support@cloudron.io

    Life of sky tech

    kingb2019K 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to kingb2019 on last edited by
    #2

    @kingb2019 email support@cloudron.io

    Life of sky tech

    kingb2019K 1 Reply Last reply
    1
  • kingb2019K Offline
    kingb2019K Offline
    kingb2019
    replied to robi on last edited by
    #3

    @robi Thank you, just sent them an email.

    1 Reply Last reply
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  • BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie Staff
    replied to kingb2019 on last edited by
    #4

    @kingb2019 said in Server failed, no back up and need to move license:

    all my backups were corrupted

    Did you use local storage as backup and the hard drive failed?

    Like my work? Consider donating a drink drink. Cheers!

    1 Reply Last reply
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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #5

    The license was moved, sending an email to support@cloudron.io for this was the correct suggestion ( thanks @robi )

    1 Reply Last reply
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