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  3. Server failed, no back up and need to move license

Server failed, no back up and need to move license

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  • kingb2019K Offline
    kingb2019K Offline
    kingb2019
    wrote on last edited by girish
    #1

    Hello all, looking for support to move my license to my new server. My old server failed, and all my backups were corrupted. I cannot restore so I installed a new Cloudron server. Upon registration I noticed that now I have once instance of my domain offline and one online. I need to move my license from my offline server to my online. How do I go about this? I do not see the option anywhere.

    robiR BrutalBirdieB 2 Replies Last reply
    0
    • kingb2019K kingb2019

      Hello all, looking for support to move my license to my new server. My old server failed, and all my backups were corrupted. I cannot restore so I installed a new Cloudron server. Upon registration I noticed that now I have once instance of my domain offline and one online. I need to move my license from my offline server to my online. How do I go about this? I do not see the option anywhere.

      robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      @kingb2019 email support@cloudron.io

      Conscious tech

      kingb2019K 1 Reply Last reply
      1
      • robiR robi

        @kingb2019 email support@cloudron.io

        kingb2019K Offline
        kingb2019K Offline
        kingb2019
        wrote on last edited by
        #3

        @robi Thank you, just sent them an email.

        1 Reply Last reply
        0
        • kingb2019K kingb2019

          Hello all, looking for support to move my license to my new server. My old server failed, and all my backups were corrupted. I cannot restore so I installed a new Cloudron server. Upon registration I noticed that now I have once instance of my domain offline and one online. I need to move my license from my offline server to my online. How do I go about this? I do not see the option anywhere.

          BrutalBirdieB Offline
          BrutalBirdieB Offline
          BrutalBirdie
          Partner
          wrote on last edited by
          #4

          @kingb2019 said in Server failed, no back up and need to move license:

          all my backups were corrupted

          Did you use local storage as backup and the hard drive failed?

          Like my work? Consider donating a drink. Cheers!

          1 Reply Last reply
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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            The license was moved, sending an email to support@cloudron.io for this was the correct suggestion ( thanks @robi )

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