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    Solved No graphs on any of the apps

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    • L
      Locutus last edited by

      I do not see any graphs when entering into the settings of each graph. This seems to happen on all the apps.

      b778922e-9d3d-45a2-bc5d-68d6e8ff166c-image.png

      Graphite is running and is allocated enough memory.

      937964da-a82e-4928-be2a-1190908676bb-image.png
      fccc1eca-9355-44a7-aeb0-b4869693bec3-image.png

      And collectd is running normally.

      115cb77b-608a-453a-8770-4358436add33-image.png

      I am running on 22.04 / Cloudron 7.2.5. The graphs on the system info page show correctly.

      Any ideas?

      1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff last edited by

        Do you see any errors in the browser console? There should be some REST call to the /graphs api which could fail in case?

        1 Reply Last reply Reply Quote 0
        • Topic has been marked as a question  nebulon nebulon 
        • L
          Locutus last edited by

          Quite a few.

          474a793d-47ce-4ec0-aad5-41e529212c94-image.png

          The Angular error gets repeated a lot, and then:

          74de56a3-07b3-4fdb-8b38-b8c605c65e76-image.png

          61b4a15d-412e-4515-8c62-3cba54342b5c-image.png

          Again, the Angular error gets repeated a lot. All with a similar error but different line codes.

          This happens on a different browser as well. No blocking of any kind.

          1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff last edited by

            oh indeed that is a regression in the current release and only fixed for the next one 😕

            E 1 Reply Last reply Reply Quote 0
            • E
              ekevu123 @nebulon last edited by

              @nebulon I am having the same issue. So, no quick solution in sight before the next release?

              1 Reply Last reply Reply Quote 0
              • nebulon
                nebulon Staff last edited by

                If you send a mail to support@cloudron.io with your dashboard domain and enable remote SSH for us, I can locally patch it for the moment.

                L 1 Reply Last reply Reply Quote 0
                • L
                  Locutus @nebulon last edited by

                  @nebulon Just did. Thanks again.

                  1 Reply Last reply Reply Quote 0
                  • nebulon
                    nebulon Staff last edited by

                    Just to keep everyone updated. The root cause is something else, which I haven't found yet. But essentially graphite returns empty responses to the graph calls.

                    jdaviescoates 1 Reply Last reply Reply Quote 1
                    • jdaviescoates
                      jdaviescoates @nebulon last edited by

                      @nebulon graphs seem to be still working for me on Ubuntu 18.04 with Cloudron 7.2.5

                      ( although not sure why they aren't going back further than about 9 hours )

                      Screenshot_20220727-215603_Firefox.png

                      I use Cloudron with Gandi & Hetzner

                      jdaviescoates 1 Reply Last reply Reply Quote 0
                      • jdaviescoates
                        jdaviescoates @jdaviescoates last edited by jdaviescoates

                        @jdaviescoates said in No graphs on any of the apps:

                        ( although not sure why they aren't going back further than about 9 hours )

                        perhaps this is when I resized the app with more RAM and that's why?

                        I use Cloudron with Gandi & Hetzner

                        1 Reply Last reply Reply Quote 0
                        • Q
                          qilin last edited by qilin

                          I am on 22.04 and having the same issue too with all my apps. I have restarted collectd both via the Cloudron gui and via the command line with no change.

                          Furthermore, if I use the in-app terminal it displays pixelated and unreadable:

                          Terminal_apps.png

                          I am not sure if this might be related or not but I did not have these issues on 20.04. Strangely enough the in-app terminal logs display correctly and are readable.

                          Q 1 Reply Last reply Reply Quote 0
                          • Q
                            qilin @qilin last edited by

                            @qilin

                            The above issue with the terminal being pixelated has been solved.

                            I will just wait for the next update for the progress on the graph issue.

                            1 Reply Last reply Reply Quote 0
                            • girish
                              girish Staff last edited by

                              I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                              A humptydumpty 2 Replies Last reply Reply Quote 2
                              • A
                                ApplegateR @girish last edited by ApplegateR

                                @girish
                                Screenshot_20220806-154525_Samsung Internet.jpg
                                I had same issues... is there way Workaround?
                                Edited -
                                I just read your comment you work on it. Thank you for all your guy work

                                Richard Applegate
                                Anthem Coffee and Tea
                                The Joint Chiropractic
                                IT/Administrator Server/Network

                                1 Reply Last reply Reply Quote 0
                                • humptydumpty
                                  humptydumpty @girish last edited by humptydumpty

                                  @girish said in No graphs on any of the apps:

                                  I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                                  On my 22.04 server, the graph in the app settings does not show. However, the graph for the server resources (CR dash > System Info) works fine. Don't they both use the same "method/code/insert-proper-terminology" for displaying in the browser?

                                  girish 1 Reply Last reply Reply Quote 1
                                  • girish
                                    girish Staff @humptydumpty last edited by

                                    @humptydumpty said in No graphs on any of the apps:

                                    On my 22.04 server, the graph in the app settings does not show

                                    This is fixed in the next release. The upcoming release is a bit delayed but we are working on getting it out next week or so. (Sorry, some of the mail features are quite time consuming to implement).

                                    1 Reply Last reply Reply Quote 3
                                    • Topic has been marked as solved  girish girish 
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