Solved No graphs on any of the apps

[Locutus]

I do not see any graphs when entering into the settings of each graph. This seems to happen on all the apps.

Graphite is running and is allocated enough memory.

And collectd is running normally.

I am running on 22.04 / Cloudron 7.2.5. The graphs on the system info page show correctly.

Any ideas?

[nebulon]

Do you see any errors in the browser console? There should be some REST call to the /graphs api which could fail in case?

[Locutus]

Quite a few.

The Angular error gets repeated a lot, and then:

Again, the Angular error gets repeated a lot. All with a similar error but different line codes.

This happens on a different browser as well. No blocking of any kind.

[nebulon]

oh indeed that is a regression in the current release and only fixed for the next one

[ekevu123]

@nebulon I am having the same issue. So, no quick solution in sight before the next release?

[nebulon]

If you send a mail to support@cloudron.io with your dashboard domain and enable remote SSH for us, I can locally patch it for the moment.

[Locutus]

@nebulon Just did. Thanks again.

[nebulon]

Just to keep everyone updated. The root cause is something else, which I haven't found yet. But essentially graphite returns empty responses to the graph calls.

[jdaviescoates]

@nebulon graphs seem to be still working for me on Ubuntu 18.04 with Cloudron 7.2.5

( although not sure why they aren't going back further than about 9 hours )

[jdaviescoates]

@jdaviescoates said in No graphs on any of the apps:

( although not sure why they aren't going back further than about 9 hours )

perhaps this is when I resized the app with more RAM and that's why?

[qilin]

I am on 22.04 and having the same issue too with all my apps. I have restarted collectd both via the Cloudron gui and via the command line with no change.

Furthermore, if I use the in-app terminal it displays pixelated and unreadable:

I am not sure if this might be related or not but I did not have these issues on 20.04. Strangely enough the in-app terminal logs display correctly and are readable.

[qilin]

@qilin

The above issue with the terminal being pixelated has been solved.

I will just wait for the next update for the progress on the graph issue.

[girish]

I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

[ApplegateR]

@girish

I had same issues... is there way Workaround?
Edited -
I just read your comment you work on it. Thank you for all your guy work

[humptydumpty]

@girish said in No graphs on any of the apps:

I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

On my 22.04 server, the graph in the app settings does not show. However, the graph for the server resources (CR dash > System Info) works fine. Don't they both use the same "method/code/insert-proper-terminology" for displaying in the browser?

[girish]

@humptydumpty said in No graphs on any of the apps:

On my 22.04 server, the graph in the app settings does not show

This is fixed in the next release. The upcoming release is a bit delayed but we are working on getting it out next week or so. (Sorry, some of the mail features are quite time consuming to implement).