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  3. No graphs on any of the apps

No graphs on any of the apps

Scheduled Pinned Locked Moved Solved Support
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #2

    Do you see any errors in the browser console? There should be some REST call to the /graphs api which could fail in case?

    1 Reply Last reply
    0
    • nebulonN nebulon marked this topic as a question on
    • L Offline
      L Offline
      Locutus
      wrote on last edited by
      #3

      Quite a few.

      474a793d-47ce-4ec0-aad5-41e529212c94-image.png

      The Angular error gets repeated a lot, and then:

      74de56a3-07b3-4fdb-8b38-b8c605c65e76-image.png

      61b4a15d-412e-4515-8c62-3cba54342b5c-image.png

      Again, the Angular error gets repeated a lot. All with a similar error but different line codes.

      This happens on a different browser as well. No blocking of any kind.

      1 Reply Last reply
      0
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #4

        oh indeed that is a regression in the current release and only fixed for the next one 😕

        E 1 Reply Last reply
        0
        • nebulonN nebulon

          oh indeed that is a regression in the current release and only fixed for the next one 😕

          E Offline
          E Offline
          ekevu123
          wrote on last edited by
          #5

          @nebulon I am having the same issue. So, no quick solution in sight before the next release?

          1 Reply Last reply
          0
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #6

            If you send a mail to support@cloudron.io with your dashboard domain and enable remote SSH for us, I can locally patch it for the moment.

            L 1 Reply Last reply
            0
            • nebulonN nebulon

              If you send a mail to support@cloudron.io with your dashboard domain and enable remote SSH for us, I can locally patch it for the moment.

              L Offline
              L Offline
              Locutus
              wrote on last edited by
              #7

              @nebulon Just did. Thanks again.

              1 Reply Last reply
              0
              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #8

                Just to keep everyone updated. The root cause is something else, which I haven't found yet. But essentially graphite returns empty responses to the graph calls.

                jdaviescoatesJ 1 Reply Last reply
                1
                • nebulonN nebulon

                  Just to keep everyone updated. The root cause is something else, which I haven't found yet. But essentially graphite returns empty responses to the graph calls.

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by
                  #9

                  @nebulon graphs seem to be still working for me on Ubuntu 18.04 with Cloudron 7.2.5

                  ( although not sure why they aren't going back further than about 9 hours )

                  Screenshot_20220727-215603_Firefox.png

                  I use Cloudron with Gandi & Hetzner

                  jdaviescoatesJ 1 Reply Last reply
                  0
                  • jdaviescoatesJ jdaviescoates

                    @nebulon graphs seem to be still working for me on Ubuntu 18.04 with Cloudron 7.2.5

                    ( although not sure why they aren't going back further than about 9 hours )

                    Screenshot_20220727-215603_Firefox.png

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by jdaviescoates
                    #10

                    @jdaviescoates said in No graphs on any of the apps:

                    ( although not sure why they aren't going back further than about 9 hours )

                    perhaps this is when I resized the app with more RAM and that's why?

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
                    0
                    • Q Offline
                      Q Offline
                      qilin
                      wrote on last edited by qilin
                      #11

                      I am on 22.04 and having the same issue too with all my apps. I have restarted collectd both via the Cloudron gui and via the command line with no change.

                      Furthermore, if I use the in-app terminal it displays pixelated and unreadable:

                      Terminal_apps.png

                      I am not sure if this might be related or not but I did not have these issues on 20.04. Strangely enough the in-app terminal logs display correctly and are readable.

                      Q 1 Reply Last reply
                      0
                      • Q qilin

                        I am on 22.04 and having the same issue too with all my apps. I have restarted collectd both via the Cloudron gui and via the command line with no change.

                        Furthermore, if I use the in-app terminal it displays pixelated and unreadable:

                        Terminal_apps.png

                        I am not sure if this might be related or not but I did not have these issues on 20.04. Strangely enough the in-app terminal logs display correctly and are readable.

                        Q Offline
                        Q Offline
                        qilin
                        wrote on last edited by
                        #12

                        @qilin

                        The above issue with the terminal being pixelated has been solved.

                        I will just wait for the next update for the progress on the graph issue.

                        1 Reply Last reply
                        0
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #13

                          I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                          A humptydumptyH 2 Replies Last reply
                          2
                          • girishG girish

                            I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                            A Offline
                            A Offline
                            ApplegateR
                            wrote on last edited by ApplegateR
                            #14

                            @girish
                            Screenshot_20220806-154525_Samsung Internet.jpg
                            I had same issues... is there way Workaround?
                            Edited -
                            I just read your comment you work on it. Thank you for all your guy work

                            Richard Applegate
                            Anthem Coffee and Tea
                            Joe Coffee
                            IT/Administrator Server/Network

                            1 Reply Last reply
                            0
                            • girishG girish

                              I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                              humptydumptyH Offline
                              humptydumptyH Offline
                              humptydumpty
                              wrote on last edited by humptydumpty
                              #15

                              @girish said in No graphs on any of the apps:

                              I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                              On my 22.04 server, the graph in the app settings does not show. However, the graph for the server resources (CR dash > System Info) works fine. Don't they both use the same "method/code/insert-proper-terminology" for displaying in the browser?

                              girishG 1 Reply Last reply
                              1
                              • humptydumptyH humptydumpty

                                @girish said in No graphs on any of the apps:

                                I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                                On my 22.04 server, the graph in the app settings does not show. However, the graph for the server resources (CR dash > System Info) works fine. Don't they both use the same "method/code/insert-proper-terminology" for displaying in the browser?

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #16

                                @humptydumpty said in No graphs on any of the apps:

                                On my 22.04 server, the graph in the app settings does not show

                                This is fixed in the next release. The upcoming release is a bit delayed but we are working on getting it out next week or so. (Sorry, some of the mail features are quite time consuming to implement).

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                                • girishG girish has marked this topic as solved on
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