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    Unsolved Moderation doesn't work

    Commento++
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    • P
      parhelium last edited by

      Hey,

      I have installed latest version of commento++ via cloudron.
      Setup moderators and it is impossible to moderate.
      Always message:

      "You need to be a moderator to do that."

      1fd2973c-de5a-45f5-98e6-269c6878071e-image.png

      girish 1 Reply Last reply Reply Quote 0
      • Topic has been marked as a question  nebulon nebulon 
      • girish
        girish Staff @parhelium last edited by

        @parhelium Seems to work for me. Can you double check that you signed in as moderator in that page? When logged in as moderator, you should see "moderator tools" like below in the comments page.

        96982c99-ec7b-4c71-83c9-886939eb5d96-image.png

        P 1 Reply Last reply Reply Quote 0
        • P
          parhelium @girish last edited by

          @girish
          I'm moderator, double checked, even ui shows that.
          Still it doesn't work for me:

          ce318ab1-4309-4d31-a2c6-c713bb38c24b-image.png

          girish 1 Reply Last reply Reply Quote 0
          • girish
            girish Staff @parhelium last edited by

            @parhelium Might be worth reporting upstream with a full reproduction text.

            P 1 Reply Last reply Reply Quote 0
            • P
              parhelium @girish last edited by

              @girish said in Moderation doesn't work:

              Might be worth reporting upstream with a full reproduction text.

              68ad8b04-b139-4484-830e-5a486fd7ce18-image.png

              No errors on client side in console:
              eff9c172-8d61-4c2d-8b18-f55859f5c5dd-image.png

              1e37969e-7413-46e1-93bc-58fac447515c-image.png

              1d0791b1-9107-4118-a866-881a77b2d7c3-image.png

              0381a00e-f797-4c6a-b353-e612887988d6-image.png

              1 Reply Last reply Reply Quote 0
              • P
                parhelium last edited by

                I'm clearly moderator - as I have ui tools of moderator, but in the same time backend doesn't recognize me as moderator as I cannot execute approve/delete action.

                @girish anything else is needed to reproduce that ?

                subven 1 Reply Last reply Reply Quote 0
                • subven
                  subven @parhelium last edited by

                  @parhelium have you tried to create a new user and give him mod?

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    parhelium @subven last edited by

                    @subven Yes I tried. Didn't help. The same problem :

                    27b61bbd-2a3b-4006-8203-b68e87071fbb-image.png

                    1 Reply Last reply Reply Quote 0
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