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Apps | Demo | Docs | Install

Jitsi Problem - Are you the host? Authenticate

Scheduled Pinned Locked Moved Solved Jitsi
jitsiauthenticatproblem
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  • L Offline
    L Offline
    LoudLemur
    wrote on last edited by
    #1

    This is a freshly installed Jitsi instance. On launch, it asks if you are the host (I am) and to authenticate.

    Which passphrase is used or needed for this? There are not instructions about this in the 1st Run section, which is usually very helpful.

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    plusone-nick
    replied to LoudLemur on last edited by
    #2

    @LoudLemur which user management setting?
    8787ae1c-26e7-44c6-9dea-306ed3430697-image.png

    ✌💙+1

    jdaviescoatesJ 1 Reply Last reply
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    plusone-nick
    replied to LoudLemur on last edited by
    #3

    @LoudLemur Not: you have to use the plain username, no email

    ✌💙+1

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    LoudLemur
    replied to plusone-nick on last edited by
    #4

    @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

    @LoudLemur Not: you have to use the plain username, no email

    Thanks, but I am still having difficulty...

    On the Cloudron, where can we find the username or usernames that will be accepted for initializing Jitsi?

    I am using several passphrases on this Cloudron. Which of these passphrases will be the one to use and how do I locate that passphrase?

    @girish I hope that some 1st Run instructions can be included for Jitsi.

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    jdaviescoatesJ Online
    jdaviescoates
    replied to plusone-nick on last edited by
    #5

    @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

    @LoudLemur which user management setting?
    8787ae1c-26e7-44c6-9dea-306ed3430697-image.png

    it all depends on what you choose here

    I use Cloudron with Gandi & Hetzner

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    plusone-nick
    replied to jdaviescoates on last edited by
    #6

    @jdaviescoates +1
    need to know the User Management config to further advise
    I will run through both options to verify steps: Leave user mgmt to app and Allow all user...

    ✌💙+1

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    plusone-nick
    replied to plusone-nick on last edited by
    #7

    Testing Results;

    • Installing with "Leave user mgmt to app" the app installs with no user auth and it has a generated user/mod already logged in
      ed9414c3-74b3-46dd-94f7-41561e9c0809-image.png

    • Installing with "Allow all user from this Cloudron"
      3025504d-b704-4a33-a842-acb32b33a3ae-image.png
      and I use my Cloudron username (not the email) with my standard Cloudron password and it works

    • If you are using User/Group Policies double check them as I had a similar use case with a standard user not being able to join as they did not have the right permissions

    Hope this helps!

    ✌💙+1

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    LoudLemur
    replied to plusone-nick on last edited by
    #8

    @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

    Testing Results;

    • Installing with "Leave user mgmt to app" the app installs with no user auth and it has a generated user/mod already logged in
      ed9414c3-74b3-46dd-94f7-41561e9c0809-image.png

    • Installing with "Allow all user from this Cloudron"
      3025504d-b704-4a33-a842-acb32b33a3ae-image.png
      and I use my Cloudron username (not the email) with my standard Cloudron password and it works

    • If you are using User/Group Policies double check them as I had a similar use case with a standard user not being able to join as they did not have the right permissions

    Hope this helps!

    It certainly does! Thank you very much for investigating.

    I reinstalled and it worked right away as you mentioned, when the option to leave it to the App was selected.

    I think we will need to develop some terminology such that the difference between Cloudron (the account here) and the Cloudron instance we are running is clearly signaled.

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