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  1. Cloudron Forum
  2. Feature Requests
  3. Disable support tab for non-superadmin admins

Disable support tab for non-superadmin admins

Scheduled Pinned Locked Moved Solved Feature Requests
supportadminsuperadmin
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  • M Online
    M Online
    msbt
    App Dev
    wrote on last edited by
    #1

    I'm using non-superadmin accounts to manage apps and user setup and get this when accessing the support tab:

    e8df7808-bbb4-41b7-9c0f-a65fff43ce67-grafik.png

    Since I'm managing that Cloudron, I would be the only one using this tab with the superadmin account. Can we hide that from other admins? I don't think there is much use for that if the customers created separate accounts and opened support tickets, which I will end up resolving anyways 😉

    I know this has already been suggested here, but this doesn't go as far as that thread.

    There was also a time where we could override this page with custom addresses and disable the form, is that still a thing?

    girishG 1 Reply Last reply
    5
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      Not sure why we didn't follow up on this one. I have fixed this now to show support view only for superadmins.

      1 Reply Last reply
      3
      • M msbt

        I'm using non-superadmin accounts to manage apps and user setup and get this when accessing the support tab:

        e8df7808-bbb4-41b7-9c0f-a65fff43ce67-grafik.png

        Since I'm managing that Cloudron, I would be the only one using this tab with the superadmin account. Can we hide that from other admins? I don't think there is much use for that if the customers created separate accounts and opened support tickets, which I will end up resolving anyways 😉

        I know this has already been suggested here, but this doesn't go as far as that thread.

        There was also a time where we could override this page with custom addresses and disable the form, is that still a thing?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @msbt said in Disable support tab for non-superadmin admins:

        There was also a time where we could override this page with custom addresses and disable the form, is that still a thing?

        This was long removed. I guess this is for admins to contact you instead of us for support?

        M 1 Reply Last reply
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        • girishG girish marked this topic as a question on
        • girishG girish has marked this topic as solved on
        • girishG girish

          @msbt said in Disable support tab for non-superadmin admins:

          There was also a time where we could override this page with custom addresses and disable the form, is that still a thing?

          This was long removed. I guess this is for admins to contact you instead of us for support?

          M Online
          M Online
          msbt
          App Dev
          wrote on last edited by msbt
          #4

          @girish thanks a bunch! Yes, so that you don't have to do first level support 😉

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