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    Solved Telegram Notifications Module compatibility?

    FreeScout
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    • jordanurbs
      jordanurbs last edited by

      I bought this module from FreeScout and activation and set-up all seems to go fine, but it does not work as advertised (It's supposed to send a Telegram notification for new FreeScout notifications, which it isn't).

      I opened an issue on GitHub. They don't see an issue with my settings and there are no errors in the FreeScout logs.

      Wondering if something about Cloudron's hosting of the app could perhaps be the cause of this plug-in not working as intended?

      I'm not really sure how to begin looking into this, if anyone has any leads.

      nebulon 1 Reply Last reply Reply Quote 1
      • nebulon
        nebulon Staff @jordanurbs last edited by

        @jordanurbs followed up in the github issue to see if we can get some dev license to debug this directly.

        jordanurbs 1 Reply Last reply Reply Quote 1
        • jordanurbs
          jordanurbs @nebulon last edited by

          @nebulon Thank you! Much appreciated.

          Let me know if I can help.

          1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff last edited by

            So it seems the app needs a restart to make the artisan process pickup some values for Telegram. I have reported this upstream, in case there is a bug or maybe some clarification if that is to be expected.

            jordanurbs 1 Reply Last reply Reply Quote 2
            • Topic has been marked as a question  nebulon nebulon 
            • Topic has been marked as solved  nebulon nebulon 
            • jordanurbs
              jordanurbs @nebulon last edited by

              @nebulon I restarted the app and Cloudron but now the module is not recognizing the Telegram chats that the bot has been added to.

              I have been following the GH issue thread and will try again when there seems to be some resolve.

              Cheers for your efforts 🙂

              jordanurbs 1 Reply Last reply Reply Quote 0
              • jordanurbs
                jordanurbs @jordanurbs last edited by

                @nebulon I see everyone has figured it out. Thanks!

                Should I wait for a package update to FreeScout before trying again?

                jdaviescoates 1 Reply Last reply Reply Quote 0
                • jdaviescoates
                  jdaviescoates @jordanurbs last edited by

                  @jordanurbs said in Telegram Notifications Module compatibility?:

                  Should I wait for a package update to FreeScout before trying again?

                  Sounds like it to me:

                  @nebulon said on GH

                  We will update the package once FreeScout 1.8.49 is officially released.

                  I use Cloudron with Gandi & Hetzner

                  jordanurbs 1 Reply Last reply Reply Quote 1
                  • jordanurbs
                    jordanurbs @jdaviescoates last edited by

                    Everything working great now. Thanks everyone.

                    1 Reply Last reply Reply Quote 1
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