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  3. Mastodon backups listed in a Cloudron-wide backup, but aren't actually backed up!?

Mastodon backups listed in a Cloudron-wide backup, but aren't actually backed up!?

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    • jdaviescoatesJ jdaviescoates

      @scooke said in Mastodon backups listed in a Cloudron-wide backup, but aren't actually backed up!?:

      All I can think is that the Mastodon app is being backed up at the same time as all the others, but to the bucket specified in the env.production list.

      I'm not sure, but I think and presume that when you edit your mastodon env.production to store data on an external S3 bucket then Cloudron is no longer backing up that stored data at all, but just the rest of the app code etc.

      (I'd guess it's the same for your Peertube given you done something similar with that)

      Hopefully @staff can confirm one way or another.

      scookeS Offline
      scookeS Offline
      scooke
      wrote on last edited by
      #7

      @jdaviescoates That is what I assumed too, but there is no sign of the Mastodon app in the full Cloudron backup bucket, despite it being in the list of backed up apps shown in the Backup Dashboard of Cloudron.

      In fact, since I've been trying to poke around, it appears that my MAstodon app stopped using the Minio destination and is instead backing up, or at least accumulating, data on the server that my Cloudron is on. The last files uploaded to the bucket was weeks ago, according to the Minio bucket. And nothing from Mastodon is showing up in the Cloudron bucket.... what is happening?

      A life lived in fear is a life half-lived

      jdaviescoatesJ girishG 2 Replies Last reply
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      • scookeS scooke

        @jdaviescoates That is what I assumed too, but there is no sign of the Mastodon app in the full Cloudron backup bucket, despite it being in the list of backed up apps shown in the Backup Dashboard of Cloudron.

        In fact, since I've been trying to poke around, it appears that my MAstodon app stopped using the Minio destination and is instead backing up, or at least accumulating, data on the server that my Cloudron is on. The last files uploaded to the bucket was weeks ago, according to the Minio bucket. And nothing from Mastodon is showing up in the Cloudron bucket.... what is happening?

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #8

        @scooke Oh, that sounds weird. Good luck sorting it out!

        I use Cloudron with Gandi & Hetzner

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        • scookeS scooke

          @jdaviescoates That is what I assumed too, but there is no sign of the Mastodon app in the full Cloudron backup bucket, despite it being in the list of backed up apps shown in the Backup Dashboard of Cloudron.

          In fact, since I've been trying to poke around, it appears that my MAstodon app stopped using the Minio destination and is instead backing up, or at least accumulating, data on the server that my Cloudron is on. The last files uploaded to the bucket was weeks ago, according to the Minio bucket. And nothing from Mastodon is showing up in the Cloudron bucket.... what is happening?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #9

          @scooke Did you get this sorted out?

          scookeS 1 Reply Last reply
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          • girishG girish

            @scooke Did you get this sorted out?

            scookeS Offline
            scookeS Offline
            scooke
            wrote on last edited by
            #10

            @girish No, actually, I was just looking, saw that this app is listed in my full cloudron backup, but isn't present in the actual Minio bucket. I downloaded the individual app's backup configuration which also says it was backed up to that bucket. When I then choose to download the backup (from the apps dashboard) it starts something, then fails, and actually a get a humungusly long url on a page that says This app is currently not responding. Please try refreshing the page in a few minutes..

            What in the world? Why is this app NOT getting backed up, while all the records say it is?? It can't be the S3_ENABLED=true in the env file because when i check that bucket (same Minio server) there is only the data, not the app.

            Where did the app go?? If I hadn't had a full disk backup at SSDNodes I would have lost this app, and who knows what else.

            A life lived in fear is a life half-lived

            girishG 1 Reply Last reply
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            • scookeS scooke

              @girish No, actually, I was just looking, saw that this app is listed in my full cloudron backup, but isn't present in the actual Minio bucket. I downloaded the individual app's backup configuration which also says it was backed up to that bucket. When I then choose to download the backup (from the apps dashboard) it starts something, then fails, and actually a get a humungusly long url on a page that says This app is currently not responding. Please try refreshing the page in a few minutes..

              What in the world? Why is this app NOT getting backed up, while all the records say it is?? It can't be the S3_ENABLED=true in the env file because when i check that bucket (same Minio server) there is only the data, not the app.

              Where did the app go?? If I hadn't had a full disk backup at SSDNodes I would have lost this app, and who knows what else.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #11

              @scooke Interesting situation... I don't think it's the S3 flag either that is causing problems. Can you do an individual backup (app -> backup) and check the app logs and minio ?

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #12

                Makes me wonder if you hit a bug that I fixed last week related to s3 api copy errors. The copy fails but the backup code incorrectly flags it as a success. (https://git.cloudron.io/cloudron/box/-/commit/40bcfdba76bde24b7e9e50613b99c51889b30d00 is the fix).

                scookeS 1 Reply Last reply
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                • girishG girish

                  Makes me wonder if you hit a bug that I fixed last week related to s3 api copy errors. The copy fails but the backup code incorrectly flags it as a success. (https://git.cloudron.io/cloudron/box/-/commit/40bcfdba76bde24b7e9e50613b99c51889b30d00 is the fix).

                  scookeS Offline
                  scookeS Offline
                  scooke
                  wrote on last edited by
                  #13

                  @girish So I just copy and paste those lines into the appropriate files?

                  A life lived in fear is a life half-lived

                  girishG 1 Reply Last reply
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                  • scookeS scooke

                    @girish So I just copy and paste those lines into the appropriate files?

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #14

                    @scooke before that, we should determine if that is actually the bug.

                    Do you see the app backed up under snapshot/ ? My fix was for the situation where the upload itself succeeds (into snapshot/) but the remote copy fails (thus no timestamped directories).

                    scookeS 1 Reply Last reply
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                    • girishG girish

                      @scooke before that, we should determine if that is actually the bug.

                      Do you see the app backed up under snapshot/ ? My fix was for the situation where the upload itself succeeds (into snapshot/) but the remote copy fails (thus no timestamped directories).

                      scookeS Offline
                      scookeS Offline
                      scooke
                      wrote on last edited by scooke
                      #15

                      @girish Is this /snapshot/, or /home/yellow/snapshot/? Thank you.

                      Yes, it is in /snapshot (in the Minio bucket). Is this good?

                      A life lived in fear is a life half-lived

                      girishG 1 Reply Last reply
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                      • scookeS scooke

                        @girish Is this /snapshot/, or /home/yellow/snapshot/? Thank you.

                        Yes, it is in /snapshot (in the Minio bucket). Is this good?

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #16

                        @scooke Right, in the minio snapshot directory. So, is it also correct that there are no backups of any app, not just mastodon ?

                        The issue (I fixed) is that the minio URL entered in backups -> configure is incorrect. Did you put the bucket name at the end of the "minio url" ?

                        scookeS 2 Replies Last reply
                        0
                        • girishG girish

                          @scooke Right, in the minio snapshot directory. So, is it also correct that there are no backups of any app, not just mastodon ?

                          The issue (I fixed) is that the minio URL entered in backups -> configure is incorrect. Did you put the bucket name at the end of the "minio url" ?

                          scookeS Offline
                          scookeS Offline
                          scooke
                          wrote on last edited by
                          #17

                          @girish All the other apps backed up. That's the strange thing... only Mastodon is not backed up.

                          I'll check up on the other thing.

                          A life lived in fear is a life half-lived

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                          • girishG girish

                            @scooke Right, in the minio snapshot directory. So, is it also correct that there are no backups of any app, not just mastodon ?

                            The issue (I fixed) is that the minio URL entered in backups -> configure is incorrect. Did you put the bucket name at the end of the "minio url" ?

                            scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #18

                            @girish the bucket name has its own box in which to enter. So no, i didn't add the bucket name as part of the url. But since everything else is backing up, how would this affect just the one app?

                            A life lived in fear is a life half-lived

                            girishG 1 Reply Last reply
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                            • scookeS scooke

                              @girish the bucket name has its own box in which to enter. So no, i didn't add the bucket name as part of the url. But since everything else is backing up, how would this affect just the one app?

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #19

                              @scooke you are right, then the issue is something else if only one app is not backing up. Can you update to 7.3.5 and see if you can reproduce the issue? The fix I was talking about is in 7.3.5.

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