Let's Encrypt Didn't seem to auto-renew

[jagan]

@girish Had this issue too. Will drop a mail later today.

[nj]

I can confirm the issue. Certificate of other domains added to Cloudron aren't renewed. Primary domain seems to be renewed.

Some certs are due 4 days. Good thing I had alerts enabled so I got notified.

Domain provider is Wildcard. Both domain.tld and *.domain.tld point to the cloudron (since last 1-2 years).

Renew all Certs shows "Configuring apps .. or something" and the progressbar disappears.

• "Show Logs" shows empty window.
• Download full logs -> 1 byte empty file

[girish]

@nj the logs thing is fixed in 7.3.5. Can you update and check?

But there is still the underlying problem of certs not renewing sometimes with 7.3.

[jordanurbs]

Also having this issue for several domains on my cloudron.

Manually renewing all certs, restarting apps, deleting browser cookies, nothing is fixing it.

My cloudron is on Ubuntu 20

[girish]

Wanted to update this thread. We found the issue, we will make a release with a fix (7.3.6) asap.

[jaschaezra]

@girish Thank you! I just came to report the same issue and was delighted that already had been taking care of! Great work!

[girish]

7.3.6 is out now which should fix this, rolling out slowly.

[humptydumpty]

@girish I know updates are rolled out alphabetically but is it based on the installed subdomain (ex: rambo.domain.com) or the bare domain?

[girish]

@humptydumpty iirc, it's on the primary domain i.e installed subdomain.

[jdaviescoates]

@girish that isn't very clear!

I think it's surely based on the domain name used for my.domain.tld, no?

i.e.

my.aaaaa.tld gets updated before
my.bbbbb.tld
....
my.zzzzz.tld

That's been my experience anyway.

[girish]

@jdaviescoates yes, that's the primary domain in cloudron terminology

[jordanurbs]

@girish I've still got problems after updating.

I'm assuming a manual certificate is my only option from here

[girish]

@jordanurbs what problem are you facing exactly? Click on the renew all button and post the logs, please.

[matix131997]

Hello,

I also report a problem with the certificate having on the domain yyy.xxx.tld
I noticed that the problem is common in many browsers - Firefox, Chrome, Brave and Vivaldi on the computer - the error pops up, and on Edge there is no error. On mobile devices - there is an error on all browsers.

Feb 03 10:18:41 box:tasks update 15: {"percent":51,"message":"Ensuring certs of my.yyy.xxx.tld"}
Feb 03 10:18:41 box:reverseproxy providerMatchesSync: subject=CN = *.yyy.xxx.tld domain=*.yyy.xxx.tld issuer=C = US, O = Let's Encrypt, CN = R3 wildcard=true/true prod=true/true issuerMismatch=false wildcardMismatch=false match=true
Feb 03 10:18:41 box:reverseproxy expiryDate: subject=CN = *.yyy.xxx.tld notBefore=Feb 2 16:20:50 2023 GMT notAfter=May 3 16:20:49 2023 GMT daysLeft=89.2931378587963
Feb 03 10:18:41 box:reverseproxy needsRenewal: false. force: false
Feb 03 10:18:41 box:reverseproxy ensureCertificate: my.yyy.xxx.tld acme cert exists and is up to date

[girish]

@matix131997 have you tried domains -> renew all certs already?

[matix131997]

@girish Yes

[girish]

@matix131997 per the logs atleast, the certs are fine (from yesterday)

Feb 03 10:18:41 box:reverseproxy expiryDate: subject=CN = *.yyy.xxx.tld notBefore=Feb 2 16:20:50 2023 GMT notAfter=May 3 16:20:49 2023 GMT daysLeft=89.2931378587963

Have you tried clearing the browser cache? If you like, you can also send us the domain to support@cloudron.io and we can check on our end.

[matix131997]

@girish Yes these are the certificates issued yesterday, because I put the server back up last night to move the applications from the old server. It was fine with the certificate until this morning. At work, the certificate started failing. I did a certificate refresh several times, cleared the browser and tests on several office devices and the error continues to appear.

EDIT: Now I reinstalled Cloudron but with manual settings for the domain with a Polish provider and it works fine so far. The certificate generates and displays without error. We will see in a few hours.

[matix131997]

@girish
I seem to have found the cause. It is probably related to the API of the domain providers. I did a test with 3 providers.

Hetzner DNS - no problem
GoDaddy - problem
Manual (domeny.tv) - no problem

EDIT: Sorry for the edit. One more test I did I used the domain that is in GoDaddy, having my.yyy.xxx-xxx.tld for manual settings. An error appears with the certificate! I have a feeling it's a problem with GoDaddy DNS or by the "-" in the domain.

[jdaviescoates]

@matix131997 said in Let's Encrypt Didn't seem to auto-renew:

GoDaddy,

Sounds like yet another reason to avoid GoDaddy like the plague