Freezing & Rebooting Modem

[matthewdykstra]

My Jellyfin server runs great for a while but then all of a sudden the show I am watching freezes and will not play.

Sometimes I am able to back out and wait for a second and it will show me under the continue button where I left off ex 17:33

Most times it will just not do anything at all and then I reboot my modem (Hitron on Teksavvy ISP) and then jellyfin comes back online and works fine for a bit

There are nights I have to reboot my modem 3-4 times to watch a show or movie. How do I fix this?

[nebulon]

I wonder how this is related to your modem. Can you describe your setup in more detail? Like is jellyfin running on a server behind that modem?

[matthewdykstra]

@nebulon Hello and thank you for your reply

My Jellyfin setup is as follows

• Mac Pro (1,1) 2006
• Intel Processor (1st Gen Intel MacPro)
• 4 gigs of Ram
• Nvida Graphics Card Ge???
• 2008 720p 17' Acer Monitor
• Current Linux Ubuntu (KDE Edition)
• 1x 500 GB HDD for OS, Jellyfin, Cloudron, Personal Backups from Other Computers and Jellyfin Backups
• 1x 350 GB for Movies
• 1x 4 TB for TV Shows
• 1x 4 TV for Movies, TV Shows, Music, Music Videos & Concerts
• 2x Ethernet Ports one of which is wired into the modem/router

Now, cloudron.io is a software that helps automate the jellyfin so that I can have it on a docker & domain *****.matthewdykstra.xyz.

I use cloudflare as my DNS & SSL so that it is at https:// and my home IP address is masked if you go to traceroute or ping ****.matthewdykstra.xyz

My modem/router is a Hitron with Teksavvy Cable Internet Service. My server can handle 4 users at a time.

All of the Media available to Jellyfin is converted with Handbrake for macOS Big Sur in H264 MP4. My music is always at 128 CD Quality MP3.

I hope this answers your question.
Thank you for your Time

[girish]

@matthewdykstra if restarting the modem fixes it, doesn't this indicate some issue with the modem and not cloudron/jellyfin ?

I guess you are asking if others have this modem? Have you asked in the modem forums (if one exists?) ?

[matthewdykstra]

@girish I am starting to think that it is the modem but being on my second one of the same model. You don't think it is my setup at all? I am curious about if my setup needs to be tweaked in anyway.