Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Chatwoot
  3. latest package broke slack integration

latest package broke slack integration

Scheduled Pinned Locked Moved Chatwoot
7 Posts 3 Posters 1.0k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • psifertex 0P Offline
      psifertex 0P Offline
      psifertex 0
      wrote on last edited by
      #1

      The: "Update to base image version 4" update broke my slack integration. I rolled back via a backup and it's now working correctly, but that seems particularly odd given that it didn't contain an update to chatwoot itself.

      I thought at first it might be related to: https://github.com/chatwoot/chatwoot/issues/6377

      But that looks like it was resolved before the latest chatwoot release so not sure what might be causing it. Happy to provide any extra debug logs if that would be helpful.

      girishG 1 Reply Last reply
      0
      • psifertex 0P psifertex 0

        The: "Update to base image version 4" update broke my slack integration. I rolled back via a backup and it's now working correctly, but that seems particularly odd given that it didn't contain an update to chatwoot itself.

        I thought at first it might be related to: https://github.com/chatwoot/chatwoot/issues/6377

        But that looks like it was resolved before the latest chatwoot release so not sure what might be causing it. Happy to provide any extra debug logs if that would be helpful.

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #2

        @psifertex-0 That might actually be the issue. The new base image is Ubuntu 22.04 based (previous one was Ubuntu 20.04 based). Upstream fixed their deployment by rolling back their heroku stack.

        1 Reply Last reply
        0
        • girishG Do not disturb
          girishG Do not disturb
          girish
          Staff
          wrote on last edited by girish
          #3

          This should hopefully work now.

          before:

          # SLACK_API_TOKEN=whatever slack chat postMessage '--text=helloworld' --channel=@girish
          error: SSL_CTX_load_verify_file: system lib
          

          after:

          # SLACK_API_TOKEN=whatever slack chat postMessage '--text=helloworld' --channel=@girish
          error: invalid_auth
          

          @psifertex-0 can you try with the latest package (1.16.0-1) ?

          psifertex 0P 1 Reply Last reply
          0
          • girishG girish

            This should hopefully work now.

            before:

            # SLACK_API_TOKEN=whatever slack chat postMessage '--text=helloworld' --channel=@girish
            error: SSL_CTX_load_verify_file: system lib
            

            after:

            # SLACK_API_TOKEN=whatever slack chat postMessage '--text=helloworld' --channel=@girish
            error: invalid_auth
            

            @psifertex-0 can you try with the latest package (1.16.0-1) ?

            psifertex 0P Offline
            psifertex 0P Offline
            psifertex 0
            wrote on last edited by
            #4

            @girish When I go to update from 1.15.0 it only shows me 1.15.1 as the next update. Am I required to first go to that broken version before 1.16 will show up? I clicked "check for updates" but it didn't appear to change anything.

            I'll try to update to 1.51.1 and see if I can then update to 1.16.

            Yeah, that let me update to 1.16. Is that expected behavior?

            Yup, that fixed the bug, thanks! I'll probably still disable auto-updates going forward but I appreciate the quick turn on the fix.

            girishG 1 Reply Last reply
            1
            • psifertex 0P psifertex 0

              @girish When I go to update from 1.15.0 it only shows me 1.15.1 as the next update. Am I required to first go to that broken version before 1.16 will show up? I clicked "check for updates" but it didn't appear to change anything.

              I'll try to update to 1.51.1 and see if I can then update to 1.16.

              Yeah, that let me update to 1.16. Is that expected behavior?

              Yup, that fixed the bug, thanks! I'll probably still disable auto-updates going forward but I appreciate the quick turn on the fix.

              girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #5

              @psifertex-0 yes, correct, we always do rolling releases. One cannot jump releases.

              1 Reply Last reply
              2
              • P Offline
                P Offline
                psifertex
                wrote on last edited by psifertex
                #6

                FYI -- This appears to have happened again with the latest 1.18 update. Specifically, Slack integration is silently failing/not available.

                1 Reply Last reply
                0
                • P Offline
                  P Offline
                  psifertex
                  wrote on last edited by
                  #7

                  Nevermind -- looks like just a stale session. New one worked fine!

                  1 Reply Last reply
                  0
                  Reply
                  • Reply as topic
                  Log in to reply
                  • Oldest to Newest
                  • Newest to Oldest
                  • Most Votes


                    • Login

                    • Don't have an account? Register

                    • Login or register to search.
                    • First post
                      Last post
                    0
                    • Categories
                    • Recent
                    • Tags
                    • Popular
                    • Bookmarks
                    • Search