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  3. My account email is wrong

My account email is wrong

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  • J Offline
    J Offline
    jasonsq
    wrote on last edited by girish
    #1

    How do I change my account email address displayed in settings on my cloudron server? It does not match my cloudron.io account.

    I changed it on my profile.

    girishG 1 Reply Last reply
    0
    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote on last edited by
      #2

      If you see the new email set at https://console.cloudron.io/ and also verified it, then it should be displayed in your Cloudron dashboard in settings. Have you tried to refresh the view?

      J 1 Reply Last reply
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      • nebulonN nebulon marked this topic as a question on
      • nebulonN nebulon

        If you see the new email set at https://console.cloudron.io/ and also verified it, then it should be displayed in your Cloudron dashboard in settings. Have you tried to refresh the view?

        J Offline
        J Offline
        jasonsq
        wrote on last edited by
        #3

        @nebulon Hello, Thanks for your help. How do I verify it ? The wrong email address is displayed where I think I would verify it.

        nebulonN 1 Reply Last reply
        0
        • J jasonsq

          @nebulon Hello, Thanks for your help. How do I verify it ? The wrong email address is displayed where I think I would verify it.

          nebulonN Away
          nebulonN Away
          nebulon
          Staff
          wrote on last edited by
          #4

          @jasonsq you can set the correct email for your appstore account at https://console.cloudron.io/#/account and it should send you a mail with a verification link.

          J 1 Reply Last reply
          0
          • nebulonN nebulon

            @jasonsq you can set the correct email for your appstore account at https://console.cloudron.io/#/account and it should send you a mail with a verification link.

            J Offline
            J Offline
            jasonsq
            wrote on last edited by
            #5

            @nebulon The email is correct on the Cloudron.io, It is wrong on the server. The IDs don't match the server. Im not sure how this happened? Im hosting on Linode.
            Yesterday, I upgraded my account. This is when I saw the wrong configurations.
            I set up the cloudron server, then got busy with other things. I came back to it weeks later. There is no data on it. Should I just start over?
            Im design and marketing, not a server admin. Thats why I was excited about Clouddron, it looked easy to admin. Somehow I managed to screw it up.
            Thank you in advance.

            nebulonN 1 Reply Last reply
            0
            • J jasonsq

              @nebulon The email is correct on the Cloudron.io, It is wrong on the server. The IDs don't match the server. Im not sure how this happened? Im hosting on Linode.
              Yesterday, I upgraded my account. This is when I saw the wrong configurations.
              I set up the cloudron server, then got busy with other things. I came back to it weeks later. There is no data on it. Should I just start over?
              Im design and marketing, not a server admin. Thats why I was excited about Clouddron, it looked easy to admin. Somehow I managed to screw it up.
              Thank you in advance.

              nebulonN Away
              nebulonN Away
              nebulon
              Staff
              wrote on last edited by
              #6

              @jasonsq maybe there is some confusion around the account. The account on cloudron.io is only for subscription management and to gain access to the app library.

              You also have an "owner" account on your server, which is local to that server. Both account are totally separate and thus can have different email addresses.

              There should not be any need to start over.

              1 Reply Last reply
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              • J jasonsq

                How do I change my account email address displayed in settings on my cloudron server? It does not match my cloudron.io account.

                I changed it on my profile.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #7

                @jasonsq if you can send us a mail at support@cloudron.io, we can help figure what is going on.

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