Send E-Mail with delays?

[lukas]

Hi there,

I enabled receiving E-Mails for my domain, setup a mailbox and added my mailbox to Thunderbird. I sent an email and I see this in logs:

Why is it delaying / taking so long?

Thank you and Regards,
Lukas

[lukas]

@lukas setting quota for a mailbox is taking also long

[girish]

@lukas said in Send E-Mail with delays?:

Why is it delaying / taking so long?

I think it's unable to connect to the remote mail server. If you click on the eventlog, do you see any more information ? The issue is probably not thunderbird related, can you check if you get the same issue when you send a test mail - https://docs.cloudron.io/email/#send-test-email

[lukas]

@girish here some output:

Apr 02 20:32:04 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B] [core] connect ip=172.18.0.1 port=60284 local_ip=172.18.0.4 local_port=2525
Apr 02 20:32:04 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B] [helo.checks] skip:proto_mismatch(private)
Apr 02 20:32:04 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B] [core] hook=unrecognized_command plugin=cloudron function=hook_unrecognized_command params=AUTH retval=OK msg=""
Apr 02 20:32:05 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] sender <no-reply@MYDOMAIN.cloud> code=CONT msg=""
Apr 02 20:32:05 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] hook=rcpt plugin=rcpt_to.in_host_list function=hook_rcpt params=<lukas@MYDOMAIN.io> retval=OK msg=""
Apr 02 20:32:05 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [delay_deny] bypassing all pre-DATA deny: AUTH/RELAY
Apr 02 20:32:05 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] recipient <lukas@MYDOMAIN.io> code=OK msg="" sender=no-reply@MYDOMAIN.cloud
Apr 02 20:32:05 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [cloudron] final rcpt list is ["<lukas@MYDOMAIN.io>"]
Apr 02 20:32:05 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] message mid=<e29eea20-7cd3-ff61-cafe-57f94b095c6b@MYDOMAIN.cloud> size=445 rcpts=1/0/0 delay=0.007 code=CONT msg=""
Apr 02 20:32:05 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [dkim_sign] signed for MYDOMAIN.cloud
Apr 02 20:32:05 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] queue code=CONT msg="Message Queued (D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1)"
Apr 02 20:32:05 [INFO] [-] [core] [outbound] Transaction delivery for domain: MYDOMAIN.io
Apr 02 20:32:05 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] queue code=OK msg="Message Queued (D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1)"
Apr 02 20:32:05 [INFO] [-] [core] loading tls.ini
Apr 02 20:32:05 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] client half closed connection ip=172.18.0.1
Apr 02 20:32:05 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1] [core] disconnect ip=172.18.0.1 rdns=NXDOMAIN helo=[127.0.0.1] relay=Y early=N esmtp=Y tls=N pipe=N errors=0 txns=1 rcpts=1/0/0 msgs=1/0/0 bytes=445 lr="" time=0.11
Apr 02 20:32:05 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1.1] [outbound] secured verified=true cipher=TLS_AES_256_GCM_SHA384 version=TLSv1.3 cn=*.mailbox.org organization="" issuer="DigiCert Inc" expires="Jun 9 23:59:59 2023 GMT" fingerprint=BD:8A:1E:32:79:14:4B:A6:A2:07:BA:F0:EC:5A:2F:83:2E:1B:C0:AC
Apr 02 20:32:06 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1.1] [outbound] recipient <lukas@MYDOMAIN.io> deferred: 450 4.2.0 <lukas@MYDOMAIN.io>: Recipient address rejected: Greylisted, see http://postgrey.schweikert.ch/help/MYDOMAIN.io.html
Apr 02 20:32:06 [INFO] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1.1] [outbound] Temp failing 1680460325082_1680460325082_0_61_peCkgg_1_49954e19efa8 for 64 seconds: Some recipients temp failed: <lukas@MYDOMAIN.io>

[girish]

@lukas said in Send E-Mail with delays?:

Apr 02 20:32:06 [NOTICE] [D400DCF8-42D3-4A6C-B4F9-90BA272AD54B.1.1] [outbound] recipient lukas@MYDOMAIN.io deferred: 450 4.2.0 lukas@MYDOMAIN.io: Recipient address rejected: Greylisted, see http://postgrey.schweikert.ch/help/MYDOMAIN.io.html

The recipient server has graylisted your address. Graylisting means that they reject the email first time you send it to them. They will accept it if you retry. The idea is that most spam bots don't bother "retrying" and thus this reduces spam.

Try to send email to some other server, I think you will see it gets delivered immedaitely.

[lukas]

@girish said in Send E-Mail with delays?:

Try to send email to some other server, I think you will see it gets delivered immedaitely.

you're right, so it depends on my E-Mail provider mailbox.org ? What could be the reason for greylisting?

[girish]

@lukas greylisting rules are server specific, so you might have to ask their support. I found some info here though - https://kb.mailbox.org/en/private/e-mail-article/customizing-your-mailbox-org-spam-filter-settings

[lukas]

@girish OK, get it, it's just a bit of spam prevention and that's fine. Now I sent another email and it was delivered immediately.

But why it takes long to set quota for my Mailboxes? It's loading and loading and loading...maybe GUI issue?

[girish]

@lukas said in Send E-Mail with delays?:

But why it takes long to set quota for my Mailboxes? It's loading and loading and loading...maybe GUI issue?

So, just set a mailbox quota and it doesn't save? Atleast, here it seems fairly instant. You are already on 7.4.0 right?

[lukas]

@girish said in Send E-Mail with delays?:

You are already on 7.4.0 right?

Yes.

[girish]

@lukas I tested on a couple of setups by now and I am not sure why it's taking more time. Can you contact us at support@cloudron.io to debug this further?

[lukas]

@girish ok I will

[lukas]

@girish I tried it just with other Browser, it works. That was an stored browser data issue, sorry and thank you.

Lukas