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  1. Cloudron Forum
  2. Guacamole
  3. Connecting to server Guacamole is hosted on

Connecting to server Guacamole is hosted on

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  • R Offline
    R Offline
    Ropyro
    wrote on last edited by girish
    #1

    Hi All --

    This is very likely a stupid question, but can Guacamole be used to connect to the server I'm hosting it/Cloudron on? I can't get it working, telling me the server is unreachable. I've tried using both VNC and SSH to connect to the FQDL, and the localhost IP. No dice. What am I doing wrong?

    Thanks,

    Kelly

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #2

      I would open a Web terminal and then try to just ssh connect to the configuration you are trying to use inside guacamole. Does that work ? Note that localhost will 100% not work because in Cloudron, apps are totally isolated from the host. Each app is a separate container in it's own networking space. I would try the public IP of the server for a start and see if that connects.

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      • girishG girish

        I would open a Web terminal and then try to just ssh connect to the configuration you are trying to use inside guacamole. Does that work ? Note that localhost will 100% not work because in Cloudron, apps are totally isolated from the host. Each app is a separate container in it's own networking space. I would try the public IP of the server for a start and see if that connects.

        R Offline
        R Offline
        Ropyro
        wrote on last edited by
        #3

        @girish Thanks for the response. I've tried the public IP. Using that (no https:// ) and the port number, I'm getting "Connected to Guacamole. Waiting for a response..." Feels like progress, but I'm not sure. Using SSH and not pre-filling credentials gives me an SSH-looking login prompt but hangs after I enter a username. I'll keep tinkering.

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          Did you try the ssh cli in the web terminal?

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          • R Offline
            R Offline
            Ropyro
            wrote on last edited by Ropyro
            #5

            Sorry -- got pulled away. Yea, that works. My OP isn't clear, though. Sorry. I'm trying to use it as a remote desktop. Only mentioned SSH because I'm trying to get ANY connection through Guacamole to the server it's hosted on to work at this point.

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @Ropyro I should also make myself clearer 🙂

              The issue could be:

              • There is some general networking issue for the container to reach the host.
              • There is some issue with guacamole

              I wanted to make sure the first one is not the issue. This is why I want you to try to ssh from the webterminal and check if it can connect to the host. If that works, we can continue debugging guacamole.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #7

                Just tested this on my server and step 1 works.

                root@7d28b411-7ff9-418c-9160-e411ff6854fa:/app/code# ssh root@<public-ip>
                The authenticity of host 'xx (xx)' can't be established.
                ED25519 key fingerprint is SHA256:JOmkkrWBmVtg+Cyml16Z7RS3xv5T/YvPNVCojA2xmoM.
                This key is not known by any other names
                Are you sure you want to continue connecting (yes/no/[fingerprint])? yes
                Could not create directory '/root/.ssh' (Read-only file system).
                Failed to add the host to the list of known hosts (/root/.ssh/known_hosts).
                root@xxxx: Permission denied (publickey).
                

                (So, atleast it connects).

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by girish
                  #8

                  Actually, guacamole just works to connect to the host:

                  ecfb24e1-a391-4dfc-a3f3-e89410dba55c-image.png

                  image.png

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