Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. OnlyOffice
  3. Error: The file size exceeds the limitation set for your server.

Error: The file size exceeds the limitation set for your server.

Scheduled Pinned Locked Moved Unsolved OnlyOffice
3 Posts 3 Posters 648 Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J Offline
      J Offline
      julianguttzeit
      wrote on last edited by
      #1

      Hi Cloudron Community,

      in general I am super happy with the OnlyOffice integration in Cloudron! It works very well and performant.
      However, I have a small problem. When I transfer data over my Seafile instance which is larger than 100 MB, my Onlyoffice instance goes on strike.

      The file size exceeds the limitation set for your server.
      For more information, contact your Document Server administrator.
      

      My Nginx configuration allows unlimited data through. As configured correctly by Cloudron.

      Also, I tried the following settings in "production-linux.json".

      "services": {
          "CoAuthoring": {
            "server": {
              "limits_tempfile_upload": 1073741824,
              "limits_image_size": 1073741824,
              "client_max_body_size": 1073741824,
              "maxfilesize": 1073741824,
      (...)
      
      "FileConverter": {
          "converter": {
            "maxDownloadBytes": 1073741824,
            "inputLimits": [
              {
                "type": { "docx;dotx;docm;dotm",
                "zip": {
                  "uncompressed": "1000MB",
                  "template": "*.xml"
                }
              },
              {
                "type": { "xlsx;xltx;xlsm;xltm",
                "zip": {
                  "uncompressed": "1000MB",
                  "template": "*.xml"
                }
              },
              {
                "type": "pptx;ppsx;potx;pptm;ppsm;potm",
                "zip": {
                  "uncompressed": "1000MB",
                  "template": "*.xml"
                }
              }
            ],
      
      (...)
      

      Does anyone have any ideas on how I can get to the bottom of this problem? Logs I can examine or even a direct solution to the problem?

      Thanks a lot! 🙂

      1 Reply Last reply
      1
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Is that document you are referring to by any chance public so we can use this to reproduce the issue?

        1 Reply Last reply
        0
        • nebulonN nebulon marked this topic as a question on
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          Looks like adjusting inputLimits is what is suggested in https://forum.onlyoffice.com/t/the-file-size-exceeds-the-limitation-set-for-your-server/4888 as well. https://github.com/ONLYOFFICE/DocumentServer/issues/1674 and https://github.com/ONLYOFFICE/DocumentServer/issues/685 also suggests similar.

          Just to double check, did you restart the app after making changes ?

          1 Reply Last reply
          0
          Reply
          • Reply as topic
          Log in to reply
          • Oldest to Newest
          • Newest to Oldest
          • Most Votes


            • Login

            • Don't have an account? Register

            • Login or register to search.
            • First post
              Last post
            0
            • Categories
            • Recent
            • Tags
            • Popular
            • Bookmarks
            • Search