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Cloudron Forum

Apps | Demo | Docs | Install

Mattermost vs Matrix/Element

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  • RazielKanosR Offline
    RazielKanosR Offline
    RazielKanos
    wrote last edited by RazielKanos
    #1

    I am setting up a team, that's basically spread around the world, so a team chat solution makes sense. The "office" will be Nextcloud, so I am currently wondering which solution I should pick, Mattermost or Matrix. I am tending to pick Matrix, but some others gave the advice to go for Mattermost, so I am torn... what would you pick, and why?

    marcusquinnM jdaviescoatesJ 2 Replies Last reply
    0
  • micmcM Offline
    micmcM Offline
    micmc
    wrote last edited by
    #2

    Seriously, you seem to be stopped between two choices, however I'd say for the response that it depends on what you need and want to accomplish with such tool.

    What kind of team?
    What will this team do?
    What will they need to do it?
    What's the main meaning for this communication channel?
    What information will be exchanged, what format?
    Will this be a BIG team, medium, small...
    There's a lot of tools available in Nextcloud for team work already, won't they be sufficient, like Talk for example.
    Another thing to consider, will this be used on your website as well, for support, for answering visitors?

    Did you check Chatwoot?
    Did you check RocketChat?

    Hope that helps on your way πŸ™‚


    https://marketingtechnology.agency
    For cutting edge web technologies

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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    replied to RazielKanos last edited by
    #3

    @RazielKanos Very happy with Nextcloud Talk. Especially, if it's being used for other things. Will save you a fair amount of time in setup and training, too, as it's just there already, in one integrated suite.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to RazielKanos last edited by jdaviescoates
    #4

    @RazielKanos said in Mattermost vs Matrix/Element:

    The "office" will be Nextcloud

    I which case I agree with others here that in the first instance you should just give Nextcloud Talk a try. It works pretty well, is nicely integrated with the rest of Nextcloud and is constantly getting improved.

    But if I had to choose between Mattermost and Matrix/ Element I'd choose Matrix/ Element because afaik:

    • the community open source version of Mattermost has no permissions system and so anyone can change/ delete anything about any channel
    • Matrix/ Element is fully open source and pretty cutting edge. It can be a bit harder to get started with but once you're in it works great.

    I use Cloudron with Gandi & Hetzner

    RazielKanosR marcusquinnM G 3 Replies Last reply
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  • RazielKanosR Offline
    RazielKanosR Offline
    RazielKanos
    replied to jdaviescoates last edited by
    #5

    @jdaviescoates said in Mattermost vs Matrix/Element:

    the community open source version of Mattermost has no permissions system and so anyone can change/ delete anything about any channel
    Matrix/ Element is fully open source and pretty cutting edge. It can be a bit harder to get started with but once you're in it works great.

    That's quite useful. πŸ™‚ I was also thinking about Matrix because other people can join without the need to create an account. And you don't want others to mess with your stuff πŸ˜„

    I think I'll go with Nextcloud Talk and Matrix than

    jdaviescoatesJ 1 Reply Last reply
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    replied to jdaviescoates last edited by
    #6

    I concur with @jdaviescoates on Element, given that binary choice.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to RazielKanos last edited by jdaviescoates
    #7

    @RazielKanos said in Mattermost vs Matrix/Element:

    I think I'll go with Nextcloud Talk and Matrix than

    You may not need Matrix at all if Nextcloud Talk fulfils your requirements.

    I use Cloudron with Gandi & Hetzner

    RazielKanosR 1 Reply Last reply
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  • P Offline
    P Offline
    plusone-nick
    wrote last edited by
    #8

    Want to say mattermost and Rocket.chat both have limitations on push notifications* where matrix/element is not limit if that’s a factor

    βœŒπŸ’™+1

    1 Reply Last reply
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  • RazielKanosR Offline
    RazielKanosR Offline
    RazielKanos
    replied to jdaviescoates last edited by
    #9

    @jdaviescoates from what i understand, Matroix has a better or more broader fediverse integration

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to RazielKanos last edited by
    #10

    @RazielKanos said in Mattermost vs Matrix/Element:

    Matroix has a better or more broader fediverse integration

    Sounds likely. Do you actually need fediverse integration though? πŸ™‚

    I use Cloudron with Gandi & Hetzner

    1 Reply Last reply
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote last edited by humptydumpty
    #11

    Also, keep in mind that it's easier to administer NC Talk than any of the other apps. I use both Matrix/Element & NC Talk. To keep it short. Talk is simple and it just works. No complex settings to worry about or anything that might give you a headache. Matrix is great too but with an added level of complexity that gives you more features like spaces where you can create subsections within your community. I have all rooms/chats encrypted and when a user logs in from a new device or from the web, they have to enter their decryption key to unlock chat history to avoid the red ! notification both for that user and everyone else in that chatroom. I also have it set where a user has to be verified for that extra security. For a large community, this could mean a lot of admin work and hassle for the regular user. I guess you could run unencrypted rooms but that kinda defeats the purpose of Matrix which is why I also use Talk for chitchats.

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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote last edited by
    #12

    No issues with free and unlimited, just works, Nextcloud Talk push notifications, either. God know how Rocket Chat justify charging for those.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    1 Reply Last reply
    2
  • G Offline
    G Offline
    grimreaper
    wrote last edited by
    #13

    I think element & matrix has the potential to be better than mattermost, but where element and matrix lack in features but have more stability mattermost has boards, playbooks and much more including lots of apps to help run an office, very close to Slack. The only issue we have is mattermost can be buggy, temperamental and resource hog, but running what I run on my mattermost server is the reason why my install of mattermost likes a lot of RAM.

    1 Reply Last reply
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  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    wrote last edited by
    #14

    We have tried a few for our Animal Rescue.

    • Mattermost
    • Rocket Chat
    • Matrix + Element
    • Nextcloud

    Out of all of them, we have had the most success from Mattermost. We use it in replacement of Slack.

    We use boards on Mattermost for tasks and department task management. We use playbooks to do inductions and training. Lots of plugins and the ability to make your own.

    Mattermost apps are good as well, The mobile apps let you record video messages and post them, and there are badges and all sorts.

    The commands are good for novices, as when you select a command it gives you the next available so very easy and simple to use for newbies.

    Jitsi for remote meetings and more.

    Here is a screenshot for you to see how we use it.

    screenshot-nimbusweb.me-2023.08.30-05_59_27.png

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

    1 Reply Last reply
    1
  • G Offline
    G Offline
    grimreaper
    replied to jdaviescoates last edited by grimreaper
    #15

    @jdaviescoates

    You need to get updated, the community edition does has the ability to set permissions on mattermost.

    screenshot-nimbusweb.me-2023.08.30-05_51_46.png

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to grimreaper last edited by
    #16

    @grimreaper said in Mattermost vs Matrix/Element:

    @jdaviescoates

    You need to get updated, the community edition does has the ability to set permissions on mattermost.

    screenshot-nimbusweb.me-2023.08.30-05_51_46.png

    Good to know, thanks for the update.

    I use Cloudron with Gandi & Hetzner

    1 Reply Last reply
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