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In the end I used S3 compatible option to set this up successfully. IDK why I could not get the Scaleway option to work. Thanks all for your help & input

@robi Thanks - I already tried that, too. I'm at a loss why it won't run

@jdaviescoates Yes - tried increasing part size settings and still see an error

@girish I still am unable to get this to work with Scaleway

@james Yes, I have a policy set up with storage "ObjectStorageFullAccess" permission. This policy is set up against the API key for the bucket.

BTW a backup config on iDrive e2 works

I'm on 9.0.18

Any update on this at all?

Unfortunately I deleted that backup and the log is gone, but here is the new backup log.

https://paste.cloudron.io/guyogepevu.apache

It was a fresh install of Cloudron 9 only last week.

I tried the open/save thing above. It got to about 58% complete and then failed again with the above. All I can see in the bucket is cloudron-testfile so I believe the token I am using is correct?

Hi James,

Here's the config:

File encryption used
Storage: scaleway-objectstorage (tgz) at Paris (FR-PAR) / cloudron-backup-jf
Content: Everything
Schedule: Every day @ 02:00
Retention Policy: 7 daily, 4 weekly, 12 monthly
Last run: 23 Feb 2026, 02:00 am

Hi,

My Scaleway backup keeps failing with this error:
box:tasks updating task 64 with: {"completed":true,"result":null,"error":{"message":"Backup endpoint is not active: Error listing objects. code: undefined message: HTTP: undefined","reason":"External Error"},"percent":100}

cloudron-support --troubleshoot shows everything green/OK

I have tried deleting and recreating the backup in Cloudron, also the bucket in Scaleway. API key is set up and active in Scaleway

curl https://s3.fr-par.scw.cloud works
curl https://s3.fr-par.scw.cloud/cloudron-backup-jf gives same access denied message.