Scaleway backup

[cloudron_jf]

Hi,

My Scaleway backup keeps failing with this error:
box:tasks updating task 64 with: {"completed":true,"result":null,"error":{"message":"Backup endpoint is not active: Error listing objects. code: undefined message: HTTP: undefined","reason":"External Error"},"percent":100}

cloudron-support --troubleshoot shows everything green/OK

I have tried deleting and recreating the backup in Cloudron, also the bucket in Scaleway. API key is set up and active in Scaleway

curl https://s3.fr-par.scw.cloud works
curl https://s3.fr-par.scw.cloud/cloudron-backup-jf gives same access denied message.

[james]

Hello @cloudron_jf and welcome to the Cloudron Forum

Please share your backup site configuration for scaleway so we can take a look to rule out obvious errors.

[cloudron_jf]

Hi James,

Here's the config:

File encryption used
Storage: scaleway-objectstorage (tgz) at Paris (FR-PAR) / cloudron-backup-jf
Content: Everything
Schedule: Every day @ 02:00
Retention Policy: 7 daily, 4 weekly, 12 monthly
Last run: 23 Feb 2026, 02:00 am