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Cloudron Forum

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  3. Scaleway backup

Scaleway backup

Scheduled Pinned Locked Moved Unsolved Support
backupscaleway
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  • C Offline
    C Offline
    cloudron_jf
    wrote last edited by
    #3

    Hi James,

    Here's the config:

    File encryption used
    Storage: scaleway-objectstorage (tgz) at Paris (FR-PAR) / cloudron-backup-jf
    Content: Everything
    Schedule: Every day @ 02:00
    Retention Policy: 7 daily, 4 weekly, 12 monthly
    Last run: 23 Feb 2026, 02:00 am

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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #4

      Hello @cloudron_jf
      Did you just recently upgrade to Cloudron 9?
      Try to open the backup site configuration and just press save once and try again.
      If this does not work, the used token should be incorrect.

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      • C Offline
        C Offline
        cloudron_jf
        wrote last edited by cloudron_jf
        #5

        It was a fresh install of Cloudron 9 only last week.

        I tried the open/save thing above. It got to about 58% complete and then failed again with the above. All I can see in the bucket is cloudron-testfile so I believe the token I am using is correct?

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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by
          #6

          Hello @cloudron_jf
          Can you please provide the full backup log of that failing backup?

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          • C Offline
            C Offline
            cloudron_jf
            wrote last edited by cloudron_jf
            #7

            Unfortunately I deleted that backup and the log is gone, but here is the new backup log.

            https://paste.cloudron.io/guyogepevu.apache

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            • jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote last edited by james
              #8

              Hello @cloudron_jf
              You can use https://paste.cloudron.io to paste larger files and share the URL here.
              Also, please share a screenshot of the backup site configuration for scaleway with redacted sensitive details.

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              • C Offline
                C Offline
                cloudron_jf
                wrote last edited by
                #9

                Screenshot 2026-02-24 201439.png

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                • C Offline
                  C Offline
                  cloudron_jf
                  wrote last edited by
                  #10

                  Any update on this at all?

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                  • jamesJ Offline
                    jamesJ Offline
                    james
                    Staff
                    wrote last edited by
                    #11

                    Hello @cloudron_jf
                    What Cloudron version are you using?

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                    • C Offline
                      C Offline
                      cloudron_jf
                      wrote last edited by
                      #12

                      I'm on 9.0.18

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                      • C Offline
                        C Offline
                        cloudron_jf
                        wrote last edited by
                        #13

                        BTW a backup config on iDrive e2 works

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                        • jamesJ Offline
                          jamesJ Offline
                          james
                          Staff
                          wrote last edited by james
                          #14

                          Did you ensure that the IAM policy attached to your api token in scaleway has access to your object storage?
                          See: https://www.scaleway.com/en/docs/iam/api-cli/using-api-key-object-storage/

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