Cloudron Forum

In my case, my certificate failed because when Let's Encrypt was trying to confirm the TXT records with my domain manager, Digital Ocean, and for some reason, the TXT record content had double-quotes around them. So I had to login to Digital Ocean, find the TXT record, and updated it by removing the double-quotes at start and end.

I found out this by logging into my Cloudron dashboard - which is expired - using a browser that allowed me to do that. Once I logged in to the dashboard, I renewed the certificate manually. While it was failing (due to extra double-quotes), I opened the log and inspected it, and was able to see that the double-quotes were causing the issue.

Hi @girish, the logs are at the time when the document is opened up. It's strange: As of this morning, I don't get the dialog anymore, now the dark gray "loading document" progressbar is hanging on my Firefox browser (Chrome still works fine).

Anyways, I'll play with the Nextcloud plugins (mine are pretty standard plugins), and will report here if there's anything else.

@girish - I am totally stumped as to what's going on. I now can open all documents (word and spreadsheets) just fine in Firefox.

There's nothing changed. The only thing I can think of is, maybe in I just needed to let the progress-bars run forever in Firefox. But doesn't explain why it worked on my Chrome.

Anyway, the issue is gone for me now.