Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Matrix (Synapse/Element)

120 Topics 1.3k Posts
  • Matrix (Synapse/Element) - Package Updates

    Pinned
    375
    0 Votes
    375 Posts
    321k Views
    Package UpdatesP
    [1.123.0] Update synapse to 1.142.0 Full Changelog Dropped support for Python 3.9 SQLite 3.40.0+ is now required Deprecation of MacOS Python wheels Properly stop building wheels for Python 3.9 and free-threaded CPython. (#19154)
  • Request: Include S3 Storage Module

    Solved
    18
    5 Votes
    18 Posts
    4k Views
    andreasduerenA
    Also a bit confused as this just revealed to me that matrix is storing my thumbnails unencrypted?! [image: 1763063527990-screenshot-2025-11-13-at-13.51.42-resized.png]
  • Setup SMS for phone number verification

    3
    0 Votes
    3 Posts
    794 Views
    J
    @robi I deleted that message, was spam .
  • Recovery Key Not Taking??

    Solved
    7
    0 Votes
    7 Posts
    351 Views
    humptydumptyH
    @andreasdueren It's resolved ^^. We're typing at the same time
  • matrix-synapse.service: Failed with result 'exit-code'

    2
    2 Votes
    2 Posts
    348 Views
    J
    @tomnick this is the Cloudron forum . It's for the matrix synapse package on Cloudron .
  • Has anyone got the Element X App working with Cloudron Matrix?

    13
    1 Votes
    13 Posts
    3k Views
    potemkin_aiP
    on top of everything, Element X require livekit & jwt to work; if you are using OpenID connect - you have to use MAS, as Element X will not work otherwise (not now, nor ever).
  • Federation testing fails unless port 8448 is forwarded to 443

    16
    0 Votes
    16 Posts
    1k Views
    robiR
    @DidierMalenfant test with command line tools to see if there are any formatting issues that might be causing this.
  • New to Cloudron & Matrix/Element

    Moved
    6
    0 Votes
    6 Posts
    618 Views
    J
    @stefanwirtz said in New to Cloudron & Matrix/Element: the error message I got was command not found What is this error message from? (Your statement above this says curl worked fine?) .
  • We need the Matrix Authentication Service (MAS)

    mas matrix authentication
    14
    6 Votes
    14 Posts
    3k Views
    potemkin_aiP
    Yeah, MAS jumped from all of the sudden from 0.2.something to 1.0 - very well... And that is all with 136 issues opened, including the issue when the user won't be created as it should. I've ejected Synapse from Cloudron and run it independently - it is kind of working (if you don't mind get your hands dirty in the database), but if you don't need Element Calls - I can't see no real benefits. Not sure if the question was anyhow directed on me, but I hope that rant might be of some use anyway
  • 1 Votes
    6 Posts
    694 Views
    nebulonN
    I can recommend to disable e2ee for channels. This makes everything smoother and especially allows all clients to search for messages without downloading everything. If you trust the server (probably your own) with the synapse instance, e2ee doesn't bring much extra security wise.
  • OIDC not working after app migration to another Cloudron & IPv6 error

    Solved
    17
    2
    0 Votes
    17 Posts
    3k Views
    humptydumptyH
    @james I never got OIDC "fixed". I was able to log in again simply by resetting the password. I haven't tried adding new users since the migration because only my immediate family and myself use the app. Feel free to mark it as solved. Thank you.
  • Support for Element Call

    Moved
    2
    3 Votes
    2 Posts
    368 Views
    J
    If I understand correctly, https://github.com/element-hq/element-call has to be packaged as a separate app package. Maybe you can open an App request here and we can look into it .
  • Public Room List is Not Full

    4
    3
    2 Votes
    4 Posts
    577 Views
    visampV
    Man that helps a lot. Thank you so much. I wonder if we want to update the docs to add rooms/spaces via matrixrooms.info because of this. Either way, thank you so very much.
  • Enable Matrix Federation on same Cludron server

    7
    2 Votes
    7 Posts
    966 Views
    girishG
    https://git.cloudron.io/packages/synapse-app/-/merge_requests/23
  • Help needed.. Matrix-Element Server

    7
    2 Votes
    7 Posts
    1k Views
    humptydumptyH
    @jdaviescoates I installed Element X the moment I heard about it. It logged in fine and ran both apps on my phone for a while. @BrutalBirdie I think that's the root of my issues now that you mention it. I migrated my Synapse to another Cloudron a while back, app only and not the CR users. Luckily, I just had to reset the password to get it working again, but things definitely aren't wired right in the backend. I have too many work related room that I don't want to lose, hence the procrastination of setting up a new Synapse.
  • Run s3_media_upload script

    22
    1 Votes
    22 Posts
    4k Views
    andreasduerenA
    @nichu42 OK thanks I have to read through the whole documentation then to try this out
  • SSO with Element not working

    Solved
    12
    0 Votes
    12 Posts
    2k Views
    andreasduerenA
    @nebulon not sure. Maybe I accidentally removed it when I set up Prometheus
  • OpenID URI configuration issue (for Synapse's MAS)

    Moved
    7
    1 Votes
    7 Posts
    1k Views
    potemkin_aiP
    Negative. Please, disregard what have been said earlier: OpenID from Cloudron could be used as is. Happy to share my findings on setting up the service with @vladimir.d or whoever will be doing this configuration for everyone on Cloudron.
  • Matrix not working

    Solved
    4
    1
    0 Votes
    4 Posts
    503 Views
    scookeS
    I've deleted everything due to me making an error - use the base domain for checking, not matrix.basedoman.com.
  • matrix user limit

    1
    2 Votes
    1 Posts
    217 Views
    No one has replied