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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. PTR / Gmail

PTR / Gmail

Scheduled Pinned Locked Moved Solved Support
emailptr
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  • timconsidineT Offline
    timconsidineT Offline
    timconsidine
    App Dev
    wrote on last edited by joseph
    #1

    Hope this is not a FAQ : I have checked what I can

    My Cloudron instance reports correct config (green tick) for domains in Cloudron for email setup.
    But Gmail has started rejecting inbound emails to gmail address as “not matching the sending domain”.

    Checking in MX Lookup also is fine.

    My Cloudron instance is on Hetzner, and seems ok (famous last words).

    How can I persuade Gmail that PTR is correct ?

    Sending from domains to other addresses works fine.

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    • timconsidineT Offline
      timconsidineT Offline
      timconsidine
      App Dev
      wrote on last edited by
      #2

      I guess thus might be relevant

      or the corresponding forward DNS entry does not match the sending IP

      Not understanding what extra DNS config needs to be setup

      jdaviescoatesJ 1 Reply Last reply
      2
      • timconsidineT timconsidine

        I guess thus might be relevant

        or the corresponding forward DNS entry does not match the sending IP

        Not understanding what extra DNS config needs to be setup

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #3

        @timconsidine this is the post you are looking for:

        https://forum.cloudron.io/topic/13072/gmail-ipv6-anyone-else-with-this-experience/22?_=1737995758634

        Most likely you need to sort out your IPv6 PTR etc.

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply
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        • timconsidineT Offline
          timconsidineT Offline
          timconsidine
          App Dev
          wrote on last edited by
          #4

          Thank you !
          I don’t use IPV6 but will check it out

          jdaviescoatesJ avatar1024A 2 Replies Last reply
          0
          • timconsidineT timconsidine

            Thank you !
            I don’t use IPV6 but will check it out

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #5

            @timconsidine said in PTR / Gmail:

            I don’t use IPV6 but will check it out

            It seems that M$ and GOOG are forcing us all to do so if we want to email people who use their email services (which of course we all do as that's the vast majority of people).

            I use Cloudron with Gandi & Hetzner

            1 Reply Last reply
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            • timconsidineT Offline
              timconsidineT Offline
              timconsidine
              App Dev
              wrote on last edited by
              #6

              Made changes, waiting for propagation before re-testing

              1 Reply Last reply
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              • timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by
                #7

                Fingers crossed that’s working

                Thank you again !

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                • J joseph has marked this topic as solved on
                • timconsidineT timconsidine

                  Thank you !
                  I don’t use IPV6 but will check it out

                  avatar1024A Online
                  avatar1024A Online
                  avatar1024
                  wrote on last edited by
                  #8

                  @timconsidine said in PTR / Gmail:

                  I don’t use IPV6 but will check it out

                  Even if you don't have IPv6 activated.on Cloudron but that your server network interface has IPv6 activated, then Google uses IPv6 for emails...it's confused a hell of a lot of us 😅

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                  • osoboO Offline
                    osoboO Offline
                    osobo
                    wrote on last edited by
                    #9

                    @timconsidine Was on the same boat. Pulled my hair off until I saw your post. Millions thanks

                    timconsidineT 1 Reply Last reply
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                    • osoboO osobo

                      @timconsidine Was on the same boat. Pulled my hair off until I saw your post. Millions thanks

                      timconsidineT Offline
                      timconsidineT Offline
                      timconsidine
                      App Dev
                      wrote on last edited by
                      #10

                      @osobo the power of the forum, thanks are due to @jdaviescoates and all those who went before on this issue.

                      1 Reply Last reply
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