Mailboxes since 9.0.10

[apesorguk]

Since 9.0.10 we have not been able to access mailboxes; it hangs on loading.

I have updated to 9.0.12 and the issue is still present.

[apesorguk]

I have also tried clearing cache and cookies since the update to see if that was an issue since the UI was updated, but I am still having the same problem.

[james]

Hello @apesorguk
So the issue is with the Cloudron Dashboard, correct?
Please restart the box.service once on your Cloudron server.
Then, when trying to access the mailboxes in the Cloudron Dashboard, please have the browser network inspector open and see if there are errors.
Also, the log of /home/yellowtent/platformdata/logs/box.log when trying to access mailboxes would be very useful.

[luckow]

same here with 9.0.12. 32 Mailboxes, 37 domains, countless aliases and 57 seconds to load them.

[p44]

I confirm the problem

[nebulon]

I can confirm that it becomes really slow in responding and showing the mailbox list. The issue is the usage information is fetched (and calculated) before we show the list.

We will change that to do this in the background.

[apesorguk]

So I found that while trying to load mailboxes, it crashes the Mailbox Service. I have had to increase the mailbox to 7GB to get it to load, but still very slow at loading.

[p44]

@nebulon Process can be changed using the same logic of the Disk Usage (fetch and calculate it in async mode or manually when requested)

[nebulon]

Fetching usage in the background is now solved with https://git.cloudron.io/platform/box/-/commit/4575a0ddce9d9cd7631e9a15b15c7caa5f4f1344

[girish]

This is fixed in 9.0.13 .

[apesorguk]

@girish One other thing

Seeing the menu to edit mailboxes is hidden as the list doesn't utilise the full screen. I thought this was an error at first, until I scrolled all the way to he bottom. The scroller doesn't show until reaching the bottom of the page.

It is a pain to have to scroll down to move across to access the mailbox menu. Especially when deleting multiple mailboxes by domain. Although we found that using the left and right keys on the keyboard sometimes allowed for horizontal scrolling. But still a pain to have to move left and right to make sure you're deleting the correct mailbox or editing it.

It would be so much easier to read if the list utilised the full screen.

[nebulon]

@apesorguk the overflow should be fixed on latest 9.0 release. For the view width as well as the actions menu, we will improve on that with 9.1.

[apesorguk]

@nebulon That's great. Apart from that, it seems to be running smoothly; it still takes time to propagate the usage stats, but that doesn't really affect us.