Old backup not found when updating app

[FrenchyBear]

Since update to 9.0.12 (november, 23th), the cloudron update to v9.0.13 and app update doesn't work because of a "BoxError: Old backup not found".
Same problem with backup. The files are present on the google bucket storage, but get an "Old backup not found".

[joseph]

This topic seems to be in some limbo state in the forum

[joseph]

@frenchybear Do you have a screenshot? Cloudron does not look for old backups during app updates, so I am a bit confused.

[tecbox]

Hi,
a bit different, but same error:
Since my storagebox are full, I added an additional backup site to an s3-bucket.
After starting backup, it fails shortly with the error FrenchyBear mentioned: "BoxError: Old backup not found"
For the new-s3-site i'm using rsync with encryption, the bucket is new, so there is nothing for cloudron to reference to.
The problem was with 9.0.12 and is also there, after installation of new version 9.0.13.

So my account is new, it seems I can not add a screenshot.

[robi]

@joseph before an update a backup is performed where it may look at old backups.

[joseph]

@frenchybear @tecbox are you able to contact support@cloudron.io ? We can investigate what the issue is.