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  3. Issue Running cloudron-support --troubleshoot After Reboot

Issue Running cloudron-support --troubleshoot After Reboot

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  • J Online
    J Online
    joseph
    Staff
    wrote last edited by
    #4

    @roloufgoudebin on line 766, it says "warning" . It should say "warn" !

    But the real issue is that docker info -f '{{ .DockerRootDir }}' is failing. Can you run that manually?

    @girish can you fix above

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    0
    • R Offline
      R Offline
      RoloufGoudebin
      wrote last edited by
      #5

      Here’s what the command outputs :

      Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?
      
      1 Reply Last reply
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      • J Online
        J Online
        joseph
        Staff
        wrote last edited by
        #6

        @roloufgoudebin looks like docker is not running systemctl start docker . And then maybe that command works after that?

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        • R Offline
          R Offline
          RoloufGoudebin
          wrote last edited by
          #7

          Thanks! Here’s the current output of the command:

          sudo cloudron-support --recreate-docker
          Starting docker afresh at /var/lib/docker
          Downloading addon images
          /usr/bin/cloudron-support: line 742: node: command not found
          
          
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          • J Online
            J Online
            joseph
            Staff
            wrote last edited by
            #8

            @roloufgoudebin it seems node.js is missing. What happened to the server? Did you install any system packages?

            Is /usr/local/node-20.18.0/bin/node there? If they are, run the two ln - s commands in your initial post.

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            • R Offline
              R Offline
              RoloufGoudebin
              wrote last edited by
              #9
              ls: cannot access '/usr/local/node-20.18.0/bin/node': No such file or directory
              

              I’ve tried both "ln" commands, but nothing works. I’m a bit desperate.

              J 1 Reply Last reply
              0
              • R RoloufGoudebin
                ls: cannot access '/usr/local/node-20.18.0/bin/node': No such file or directory
                

                I’ve tried both "ln" commands, but nothing works. I’m a bit desperate.

                J Online
                J Online
                joseph
                Staff
                wrote last edited by
                #10

                @RoloufGoudebin does /usr/local/ have any node versions at all?

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                • R Offline
                  R Offline
                  RoloufGoudebin
                  wrote last edited by
                  #11

                  @joseph There is version 22.20.0.
                  Thanks again for your help!

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                  • J Online
                    J Online
                    joseph
                    Staff
                    wrote last edited by joseph
                    #12

                    @roloufgoudebin can you try:

                        ln -sf /usr/local/node-22.20.0/bin/node /usr/bin/node
                        ln -sf /usr/local/node-22.20.0/bin/npm /usr/bin/npm
                    
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                    • R Offline
                      R Offline
                      RoloufGoudebin
                      wrote last edited by
                      #13

                      What am I supposed to do now?

                      sudo     ln -sf /usr/local/node-22.20.0/bin/node /usr/bin/node
                      ubuntu@ns3046382:/usr/local$ sudo     ln -sf /usr/local/node-22.20.0/bin/npm /usr/bin/npm
                      ubuntu@ns3046382:/usr/local$ sudo cloudron-support --recreate-docker
                      	Starting docker afresh at /var/lib/docker
                      	Downloading addon images
                      	Pulling registry.docker.com/cloudron/graphite:3.5.0@sha256:ee7c9dc49a6507cb3e3cee25495b2044908feb91dac5df87a9633dea38fdeb8a
                      ubuntu@ns3046382:/usr/local$ sudo cloudron-support --troubleshoot
                      Vendor: ASUSTeK COMPUTER INC. Product: 5001_OVH
                      Linux: 5.15.0-163-generic
                      Ubuntu: jammy 22.04
                      ubuntu@ns3046382:/usr/local$ 
                      
                      J 1 Reply Last reply
                      0
                      • R RoloufGoudebin

                        What am I supposed to do now?

                        sudo     ln -sf /usr/local/node-22.20.0/bin/node /usr/bin/node
                        ubuntu@ns3046382:/usr/local$ sudo     ln -sf /usr/local/node-22.20.0/bin/npm /usr/bin/npm
                        ubuntu@ns3046382:/usr/local$ sudo cloudron-support --recreate-docker
                        	Starting docker afresh at /var/lib/docker
                        	Downloading addon images
                        	Pulling registry.docker.com/cloudron/graphite:3.5.0@sha256:ee7c9dc49a6507cb3e3cee25495b2044908feb91dac5df87a9633dea38fdeb8a
                        ubuntu@ns3046382:/usr/local$ sudo cloudron-support --troubleshoot
                        Vendor: ASUSTeK COMPUTER INC. Product: 5001_OVH
                        Linux: 5.15.0-163-generic
                        Ubuntu: jammy 22.04
                        ubuntu@ns3046382:/usr/local$ 
                        
                        J Online
                        J Online
                        joseph
                        Staff
                        wrote last edited by
                        #14

                        @RoloufGoudebin just to take a step back. Can you give us more background as to what happened to the server? Trying to understand why node symlinks have disappeared. If you can write to me at support@cloudron.io with more details, I can take a look.

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