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  3. Docuseal: Email not received

Docuseal: Email not received

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  • P Offline
    P Offline
    pistou79
    wrote last edited by
    #1

    Hello,

    I can receive email test from the Cloudron interface but the docuseal App does not send email anymore while it was ok some weeks ago.

    Is that due to last update ? I could not find any specific configuration on Docuseal app and I'm stucked 🙂

    Thanks in advance

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    1
    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      Hello @pistou79
      Do you see to send mails in the Mail Event Log?

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      • J joseph marked this topic as a regular topic
      • J joseph moved this topic from Support
      • J Online
        J Online
        joseph
        Staff
        wrote last edited by
        #3

        Does Docuseal have a button to test email sending?

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote last edited by
          #4

          @pistou79 I pushed a new package (https://github.com/docusealco/docuseal/issues/578 was the upstream issue)

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          • P Offline
            P Offline
            pistou79
            wrote last edited by pistou79
            #5

            Hello All, thanks for the feedback, yes the test send email from the board works fine; the last update 1.13.2 does not fix the issue, still no email while other apps are ok.
            In the event logs I have email sent on other apps but nothing from Docuseal since Jan. 27th where the 1.13 version was released.
            Thanks for the support

            jamesJ 1 Reply Last reply
            0
            • P pistou79

              Hello All, thanks for the feedback, yes the test send email from the board works fine; the last update 1.13.2 does not fix the issue, still no email while other apps are ok.
              In the event logs I have email sent on other apps but nothing from Docuseal since Jan. 27th where the 1.13 version was released.
              Thanks for the support

              jamesJ Online
              jamesJ Online
              james
              Staff
              wrote last edited by
              #6

              Hello @pistou79

              Please update your app the latest version 1.13.3 this should fix the issue.
              See: https://forum.cloudron.io/post/119795

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