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Cloudron Forum

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  1. Cloudron Forum
  2. Keila
  3. How to create Sender from outbound mail ?

How to create Sender from outbound mail ?

Scheduled Pinned Locked Moved Solved Keila
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  • M Offline
    M Offline
    mononym
    wrote last edited by mononym
    #1

    Hello.

    I think setting up Keila is straight forward, but I can't figure out how to add the outbound mail as Sender. The main question is: can I simply use the outbound email provided by Cloudron fot the app or do I need to set up a Cloudron mailbox for the app ?

    In the Cloudron app dashboard of Keila, the email tab shows an outbound email. I set it to keila@domain.net and save. In Keila, I need to set up a Sender: https://www.keila.io/docs/senders. I attempted to follow the answer here: https://forum.cloudron.io/topic/3247/need-help-with-the-smtp-settings/3?_=1771073978666

    Server = my.domain.net
    Username = keila@domain.net
    Password = my domain cloudron password
    Connection security = STARTTLS
    Port = 587

    The above settings fail to send the email:

    Feb 14 14:19:28 2026-02-14T13:19:28.248 [warning] Failed sending email to valid_email@mailbox.org for campaign nmc_xogqjL2z: {:no_more_hosts, {:permanent_failure, ~c"109.77.148.140", :auth_failed}}
    

    109.77.148.140 = IP of the Cloudron server

    Do you think I need to create a distinct mailbox in Cloudron and connect it to Keila instead ?
    Thanks

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    • M mononym marked this topic as a question
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by james
      #3

      Hello @mononym
      Currently, there is an issue with the Keila shared mailer admin ui.
      See: https://github.com/pentacent/keila/issues/501
      @brutalbirdie did write a PR to fix the issue https://github.com/pentacent/keila/pull/509

      Without this fix you have to setup the mailer for the campaign.
      To get the credentials from the Cloudron App, open the Web Terminal and run:

      printenv | grep -i "CLOUDRON_MAIL"
      

      This will give you all the details.

      Example mailer setup:
      d8b01d36-7fdb-4bd1-8a34-ed228d3d4fe4-image.png

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      • jamesJ Offline
        jamesJ Offline
        james
        Staff
        wrote last edited by james
        #2

        Hello @mononym
        The Keila app has the sendmail addon.
        This means automatic mail configuration is included.

        But I can see no default shared sender is configured on app installation which makes it confusing when setting up a campaign for the first time.
        I will look into it.

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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by james
          #3

          Hello @mononym
          Currently, there is an issue with the Keila shared mailer admin ui.
          See: https://github.com/pentacent/keila/issues/501
          @brutalbirdie did write a PR to fix the issue https://github.com/pentacent/keila/pull/509

          Without this fix you have to setup the mailer for the campaign.
          To get the credentials from the Cloudron App, open the Web Terminal and run:

          printenv | grep -i "CLOUDRON_MAIL"
          

          This will give you all the details.

          Example mailer setup:
          d8b01d36-7fdb-4bd1-8a34-ed228d3d4fe4-image.png

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          • M mononym has marked this topic as solved
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