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  3. Custom Wildcard Certifiate not applied to email

Custom Wildcard Certifiate not applied to email

Scheduled Pinned Locked Moved Solved Support
mailwildcardcertificates
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  • P Peter Newman

    @girish Thank you, the workaround worked.

    I grabbed out the certs that were there before. I don't know if it would help to attach them, but they look like standard Lets Encrypt Authority X3 issued certs.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #7

    @Peter-Newman said in Custom Wildcard Certifiate not applied to email:

    I don't know if it would help to attach them, but they look like standard Lets Encrypt Authority X3 issued certs

    Thanks, that's what I wanted to know.

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #8

      @Peter-Newman I think i found what the issue is. I guess you were using normal Let's Encrypt certs (i.e not wildcard Let's Encrypt) before switching to your custom Wildcard, correct?

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      • girishG girish

        @Peter-Newman I think i found what the issue is. I guess you were using normal Let's Encrypt certs (i.e not wildcard Let's Encrypt) before switching to your custom Wildcard, correct?

        P Offline
        P Offline
        Peter Newman
        wrote on last edited by
        #9

        @girish Yes, that was the case.

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #10

          @Peter-Newman I opened https://git.cloudron.io/cloudron/box/-/issues/724 . Hopefully, we can get this fixed in the coming release.

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          • P Offline
            P Offline
            Peter Newman
            wrote on last edited by
            #11

            Great, I'm looking forward to it.
            So you know, the old certificate got put back into place and I had to re-apply the manual change.
            Do you know what circumstances cause the cert to be reevaluated? For example, adding applications? Or is it just something that will happen on a regular schedule?

            girishG 1 Reply Last reply
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            • P Peter Newman

              Great, I'm looking forward to it.
              So you know, the old certificate got put back into place and I had to re-apply the manual change.
              Do you know what circumstances cause the cert to be reevaluated? For example, adding applications? Or is it just something that will happen on a regular schedule?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #12

              @Peter-Newman said in Custom Wildcard Certifiate not applied to email:

              So you know, the old certificate got put back into place and I had to re-apply the manual change.

              I will try to make a fix in the coming day or two and maybe you can apply the patch already before we release 5.5. I will keep this post updated.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #13

                @Peter-Newman This is fixed in 5.5. Can you please update your Cloudron and let me know?

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                • girishG girish

                  @Peter-Newman This is fixed in 5.5. Can you please update your Cloudron and let me know?

                  P Offline
                  P Offline
                  Peter Newman
                  wrote on last edited by
                  #14

                  @girish I'm still getting the same behaviour, and having to reapply the manual change whenever a app updates.

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #15

                    @Peter-Newman Just to double check, you chose the custom certificate provider in Domains view correct? Are you able to drop me a mail in support@cloudron.io, so I can look into this further?

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                    • girishG girish

                      @Peter-Newman Just to double check, you chose the custom certificate provider in Domains view correct? Are you able to drop me a mail in support@cloudron.io, so I can look into this further?

                      P Offline
                      P Offline
                      Peter Newman
                      wrote on last edited by Peter Newman
                      #16

                      @girish Actually, I just double-checked and the update didn't install. I'd seen it was in the process of installing, then had finished, so had assumed I was on 5.5, but I'm still using 5.4 . I've retriggered the update process and will test again if it finishes.

                      Edit: Hmm, it ran and again failed, but I refreshed the page before clicking to get the logs, and the nightly scheduled update had started! The displayed message was something like "failed with signal null".

                      Edit: Ah, I was able to grab the log (and the log of cloudton-updater) and found the problem. A little while ago, I'd started installing a tool used by my hosting provider, without realizing it was going to trigger an apt update etc, which Cloudron specifically warns against. I broke out of it, but it seems I left dpkg with unconfigured packages. I've fixed that now, and am trying the update again.

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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #17

                        @Peter-Newman Did you manage to update?

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                        • girishG girish

                          @Peter-Newman Did you manage to update?

                          P Offline
                          P Offline
                          Peter Newman
                          wrote on last edited by
                          #18

                          @girish Yes I did, and the problem with the certificates is now fixed. Thank you!

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