Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Volumes not mounted, Error in app

Volumes not mounted, Error in app

Scheduled Pinned Locked Moved Unsolved Support
1 Posts 1 Posters 13 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • hpz24H Offline
    hpz24H Offline
    hpz24
    wrote last edited by
    #1

    I noticed that my Calibre Web instance is no longer working because the mounted volume containing the database could not be found.
    According to the dashboard, no volume was mounted at all, so I'm posting this here:
    4a66d2fa-6896-4d40-b9ce-0943119ad84f-image.jpeg

    I use Syncthing for the remaining 3 volumes, and interestingly enough, there are no issues there—the app (and the shares) work as usual

    There was no change in the last weeks (especially when it comes to the volumes), beside the regulary cloudron updates.

    What did I try
    • Server reboot
    • App reloaded, same error
      Output:
    Mar 30 18:55:15 apptask: createContainer: creating container
    Mar 30 18:55:15 shell: mounts: mountpoint -q -- /media/calibre-library
    Mar 30 18:55:15 shell: mounts: mountpoint -q -- /media/calibre-library errored BoxError: mountpoint exited with code 32 signal null
    Mar 30 18:55:15 apptask: run: app error for state pending_recreate_container: BoxError: Volume "calibre-library" is not active. Not mounted
    Mar 30 18:55:15 tasks: setCompleted - 3520: {"result":null,"error":{"message":"Volume \"calibre-library\" is not active. Not mounted","reason":"Bad State"},"percent":100}
    Mar 30 18:55:15 tasks: updating task 3520 with: {"completed":true,"result":null,"error":{"message":"Volume \"calibre-library\" is not active. Not mounted","reason":"Bad State"},"percent":100}
    Mar 30 18:55:15 taskworker: Task took 3.154 seconds
    Mar 30 18:55:15 Exiting with code 0
    Mar 30 18:55:15 BoxError: Volume "calibre-library" is not active. Not mounted
    Mar 30 18:55:15 BoxError: Volume "calibre-library" is not active. Not mounted
    
    • I found this case on the forum that sounds similar and tried to follow the steps, but there is no mount command with my volume id available
    • cloudron-support --troubleshoot output:
    Vendor: QEMU Product: Standard PC (Q35 + ICH9, 2009)
    Linux: 6.8.0-106-generic
    Ubuntu: noble 24.04
    Execution environment: kvm
    Processor: Intel(R) Xeon(R) Silver 4214 CPU @ 2.20GHz
    BIOS pc-q35-10.0  CPU @ 2.0GHz x 8
    RAM: 32866148KB
    Disk: /dev/sda2       541G
    [OK]	node version is correct
    [OK]	IPv6 is enabled and public IPv6 address is working
    [OK]	docker is running
    [OK]	docker version is correct
    [OK]	MySQL is running
    [OK]	netplan is good
    [OK]	DNS is resolving via systemd-resolved
    [OK]	unbound is running
    [OK]	nginx is running
    [OK]	dashboard cert is valid
    [OK]	dashboard is reachable via loopback
    [OK]	No pending database migrations
    [OK]	Service 'mysql' is running and healthy
    [OK]	Service 'postgresql' is running and healthy
    [OK]	Service 'mongodb' is running and healthy
    [OK]	Service 'mail' is running and healthy
    [OK]	Service 'graphite' is running and healthy
    [OK]	Service 'sftp' is running and healthy
    [OK]	box v9.1.5 is running
    [OK]	Dashboard is reachable via domain name
    
    • Output /home/yellowtent/platformdata/logs/box.log:
      2026-03-29T00:07:11.213Z apphealthmonitor: app health: 11 running / 6 stopped / 1 unresponsive

    What could be the problem here?
    Thanks in advance!

    1 Reply Last reply
    0

    Hello! It looks like you're interested in this conversation, but you don't have an account yet.

    Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

    With your input, this post could be even better 💗

    Register Login
    Reply
    • Reply as topic
    Log in to reply
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes


    • Login

    • Don't have an account? Register

    • Login or register to search.
    • First post
      Last post
    0
    • Categories
    • Recent
    • Tags
    • Popular
    • Bookmarks
    • Search