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  3. Issue pulling custom app from registry on the same cloudron

Issue pulling custom app from registry on the same cloudron

Scheduled Pinned Locked Moved Solved Support
registryfirewallkernel
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  • jamesJ james

    Hello @mathieuepitech
    Can you give me the output of the following command on your system?

    uname -nar
    

    We found systems with kernel version <110 are not effected.

    https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1130336

    mathieuepitechM Offline
    mathieuepitechM Offline
    mathieuepitech
    wrote on last edited by
    #8

    @james said:

    uname -nar

    Yes I have kernel 110.

     6.8.0-110-generic #110-Ubuntu SMP PREEMPT_DYNAMIC Thu Mar 19 15:09:20 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux
    

    But I tried the fixed from here, but I still got the issue.
    Should I contact the support ?

    1 Reply Last reply
    0
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote on last edited by
      #9

      Hello @mathieuepitech
      Can you also try to apply this patch https://git.cloudron.io/platform/box/-/commit/bffc97ab2fedb06100bc507abd0f8b42d343ea6e
      and restart the cloudron-firewall service with:

      systemctl restart cloudron-firewall.service
      
      V mathieuepitechM 2 Replies Last reply
      0
      • jamesJ james

        Hello @mathieuepitech
        Can you also try to apply this patch https://git.cloudron.io/platform/box/-/commit/bffc97ab2fedb06100bc507abd0f8b42d343ea6e
        and restart the cloudron-firewall service with:

        systemctl restart cloudron-firewall.service
        
        V Offline
        V Offline
        vk182
        wrote on last edited by
        #10

        @james thanks for the speed! This one has worked just fine for us!

        jamesJ 1 Reply Last reply
        1
        • V vk182

          @james thanks for the speed! This one has worked just fine for us!

          jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote on last edited by
          #11

          Hello @vk182
          Great to read!

          1 Reply Last reply
          0
          • jamesJ james

            Hello @mathieuepitech
            Can you also try to apply this patch https://git.cloudron.io/platform/box/-/commit/bffc97ab2fedb06100bc507abd0f8b42d343ea6e
            and restart the cloudron-firewall service with:

            systemctl restart cloudron-firewall.service
            
            mathieuepitechM Offline
            mathieuepitechM Offline
            mathieuepitech
            wrote on last edited by
            #12

            @james Unfortunately on my side it didn't works.
            Now the command cloudron-support --troubleshoot get everything ok.
            But I still cannot update my custom app from an image that is stored in a custom registry on the same cloudron server.

            I even try to reboot my server and that didn't change anything.

            jamesJ 1 Reply Last reply
            0
            • mathieuepitechM mathieuepitech

              @james Unfortunately on my side it didn't works.
              Now the command cloudron-support --troubleshoot get everything ok.
              But I still cannot update my custom app from an image that is stored in a custom registry on the same cloudron server.

              I even try to reboot my server and that didn't change anything.

              jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote on last edited by
              #13

              Hello @mathieuepitech

              Can you please run the following commands:

              # first one
              curl 127.0.0.1
              # second one
              curl 127.0.0.1
              

              If the second curl fails there is still a networking issue.

              mathieuepitechM 1 Reply Last reply
              0
              • jamesJ james

                Hello @mathieuepitech

                Can you please run the following commands:

                # first one
                curl 127.0.0.1
                # second one
                curl 127.0.0.1
                

                If the second curl fails there is still a networking issue.

                mathieuepitechM Offline
                mathieuepitechM Offline
                mathieuepitech
                wrote on last edited by
                #14

                @james I get an HTML page with Cloudron - Not Found error on both curl

                jamesJ 1 Reply Last reply
                1
                • mathieuepitechM mathieuepitech

                  @james I get an HTML page with Cloudron - Not Found error on both curl

                  jamesJ Offline
                  jamesJ Offline
                  james
                  Staff
                  wrote on last edited by
                  #15

                  Hello @mathieuepitech

                  Okay, so the network issue is resolved by the applied patch.
                  When you configure your docker registry in the Cloudron Dashboard, is there any error when saving?

                  mathieuepitechM 1 Reply Last reply
                  0
                  • jamesJ james

                    Hello @mathieuepitech

                    Okay, so the network issue is resolved by the applied patch.
                    When you configure your docker registry in the Cloudron Dashboard, is there any error when saving?

                    mathieuepitechM Offline
                    mathieuepitechM Offline
                    mathieuepitech
                    wrote on last edited by
                    #16

                    @james said:

                    Hello @mathieuepitech

                    Okay, so the network issue is resolved by the applied patch.
                    When you configure your docker registry in the Cloudron Dashboard, is there any error when saving?

                    My bad, with the issue, I had remove the registry and couldn't add it back.
                    Now I have added back and it's working perfectly.

                    Thank you very much !

                    1 Reply Last reply
                    3
                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote on last edited by
                      #17

                      Hello @mathieuepitech
                      Glad to read that.
                      So it was indeed also the Ubuntu Kernel 110 issue.

                      1 Reply Last reply
                      3
                      • J joseph has marked this topic as solved on
                      • timconsidineT Offline
                        timconsidineT Offline
                        timconsidine
                        App Dev
                        wrote on last edited by timconsidine
                        #18

                        FWIW. I have just run into the issue.
                        Broke connectivity to my cloudron-installed forgejo
                        Fixed using the patch after losing 4 hours to checking it was not something I did.

                        IMHO :

                        • EITHER 9.1.6.should be pulled
                        • OR 9.1.7 should be accelerated
                        • AND some kind of a clearer higher profile URGENT ADVISORY should be issued for people to check if uname shows 110

                        I may have missed such an announcement, but I assume this affects quite a number of Cloudron users, so it should be addressed.

                        Probably a stupid perception issue but backups on patched 9.1.6 seem slower. Working but much slower than before. Will keep an eye on it and try to get some metrics (to rule out user perception).
                        Seems that rysnc location (hetzner Storage Box) needed remounting. No idea why, but seeks ok now. Watching.

                        Indie app dev, scratching my itches, lover of Cloudron PaaS, communityapps.appx.uk

                        jamesJ 1 Reply Last reply
                        1
                        • timconsidineT timconsidine

                          FWIW. I have just run into the issue.
                          Broke connectivity to my cloudron-installed forgejo
                          Fixed using the patch after losing 4 hours to checking it was not something I did.

                          IMHO :

                          • EITHER 9.1.6.should be pulled
                          • OR 9.1.7 should be accelerated
                          • AND some kind of a clearer higher profile URGENT ADVISORY should be issued for people to check if uname shows 110

                          I may have missed such an announcement, but I assume this affects quite a number of Cloudron users, so it should be addressed.

                          Probably a stupid perception issue but backups on patched 9.1.6 seem slower. Working but much slower than before. Will keep an eye on it and try to get some metrics (to rule out user perception).
                          Seems that rysnc location (hetzner Storage Box) needed remounting. No idea why, but seeks ok now. Watching.

                          jamesJ Offline
                          jamesJ Offline
                          james
                          Staff
                          wrote on last edited by james
                          #19

                          Hello @timconsidine

                          @timconsidine said:

                          OR 9.1.7 should be accelerated

                          Cloudron version 9.1.7 is already out and you should be able to update your system.
                          Is it not possible for you?

                          @timconsidine said:

                          EITHER 9.1.6.should be pulled

                          Why?
                          Since this is not a Cloudron issue in a general sense but a kernel issue, why 'revoke' Cloudron version 9.1.6?

                          timconsidineT 1 Reply Last reply
                          0
                          • jamesJ james

                            Hello @timconsidine

                            @timconsidine said:

                            OR 9.1.7 should be accelerated

                            Cloudron version 9.1.7 is already out and you should be able to update your system.
                            Is it not possible for you?

                            @timconsidine said:

                            EITHER 9.1.6.should be pulled

                            Why?
                            Since this is not a Cloudron issue in a general sense but a kernel issue, why 'revoke' Cloudron version 9.1.6?

                            timconsidineT Offline
                            timconsidineT Offline
                            timconsidine
                            App Dev
                            wrote on last edited by
                            #20

                            @james good points, thank you.

                            Honestly … I didn’t check for 9.1.7, lost too much time getting stable operations again, didn’t want to risk further. I will get brave and do it when a process slot appears.

                            Revoke 9.1.6 : Yes, maybe knee-jerk overkill, but it’s undeniably broken (not Cloudron fault I accept) in a fairly fundamental way for a possibly/probably large number of users. However if 9.1.7 is out and reliable, then users have a path forward. If they know about it.

                            That’s where the Urgent Advisory Notice is relevant : please check if you’re on kernel xxxx, we have detected incompatibility of 9.1.6 with that, you can fix by 9.1.7 which is available now.

                            I didn’t choose to deploy 9.1.6, it happened on a reboot and I was left with a broken system. An Advisory would have shortened restoration of full functionality.

                            Indie app dev, scratching my itches, lover of Cloudron PaaS, communityapps.appx.uk

                            jamesJ 1 Reply Last reply
                            1
                            • timconsidineT timconsidine

                              @james good points, thank you.

                              Honestly … I didn’t check for 9.1.7, lost too much time getting stable operations again, didn’t want to risk further. I will get brave and do it when a process slot appears.

                              Revoke 9.1.6 : Yes, maybe knee-jerk overkill, but it’s undeniably broken (not Cloudron fault I accept) in a fairly fundamental way for a possibly/probably large number of users. However if 9.1.7 is out and reliable, then users have a path forward. If they know about it.

                              That’s where the Urgent Advisory Notice is relevant : please check if you’re on kernel xxxx, we have detected incompatibility of 9.1.6 with that, you can fix by 9.1.7 which is available now.

                              I didn’t choose to deploy 9.1.6, it happened on a reboot and I was left with a broken system. An Advisory would have shortened restoration of full functionality.

                              jamesJ Offline
                              jamesJ Offline
                              james
                              Staff
                              wrote on last edited by
                              #21

                              Hello @timconsidine

                              @timconsidine said:

                              we have detected incompatibility of 9.1.6

                              It is not only Cloudron version 9.1.6. It is every Cloudron version dating back almost 2 years with this specific kernel regression.
                              This issue does not arise due to the Cloudron update, but through the unattended-updates that update the kernel.
                              Also, this does not affect every Cloudron user since if you are still on Ubuntu 22, you will not even get that kernel version from unattended-updates afaik.

                              That is why:

                              @timconsidine said:

                              I didn’t choose to deploy 9.1.6, it happened on a reboot and I was left with a broken system.

                              happened.

                              @timconsidine said:

                              That’s where the Urgent Advisory Notice is relevant : please check if you’re on kernel xxxx, we have detected incompatibility of 9.1.6 with that, you can fix by 9.1.7 which is available now.

                              I think we could do an announcement in the forum, that is a good idea.

                              1 Reply Last reply
                              3
                              • jamesJ james referenced this topic on
                              • jamesJ Offline
                                jamesJ Offline
                                james
                                Staff
                                wrote on last edited by
                                #22

                                Hello @timconsidine
                                I have posted the announcement here: https://forum.cloudron.io/topic/15442/ubuntu-24.04-kernel-6.8.0-110-regression-affecting-cloudron

                                1 Reply Last reply
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