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  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. Help making federation work

Help making federation work

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
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  • humptyH humpty

    I'm sorry about reviving this thread but could someone please explain to this dummy how to make federation work?

    I opened up the terminal of the matrix app in Cloudron and pasted the command as show in the matrix doc page but I get this error: mkdir: cannot create directory '/home/yellowtent': Read-only file system

    girishG
    girishG
    girish
    Staff
    wrote on last edited by
    #2

    @humptydumpty I created a new topic for your question. Can you tell me what command you are trying and which guide you are following?

    I assume it's https://docs.cloudron.io/apps/synapse/#step-2-delegation ? If so, this has to be followed by doing SSH (and not in the web terminal of the app).

    1 Reply Last reply
    0
    • humptyH
      humptyH
      humpty
      wrote on last edited by
      #3

      @girish Yes, that's the one. I'm at Step 2.1: Setup.

      When you say SSH, am I browsing to the matrix folder once connected or is it at the main server level? Can I use the SSH window in DigitalOcean's CP?

      I'm still not sure of the server_name and app location that I need to replace in the code.

      I'm guessing it's:
      app location = matrix.mydomain.com
      server_name= my.cloudrondomain.com

      P.S. I didn't get a notification even though you tagged me after moving the post.

      1 Reply Last reply
      0
      • subvenS
        subvenS
        subven
        wrote on last edited by
        #4

        The steps from https://docs.cloudron.io/apps/synapse/#step-21-setup are done using a regular SSH session to the server (not the one from within the Cloudron web panel). This can also be archived using the VNC/Remote session from your VPS/Root/Cloud provider but real SSH is much more convenient.

        If you follow the guide, it should look like this in the end:

        root@rootserver:/home/yellowtent/boxdata/well-known/shinywebsite.com/matrix# ll
        total 12
        drwxr-xr-x 2 yellowtent yellowtent 4096 Nov 17 13:24 ./
        drwxr-xr-x 3 yellowtent yellowtent 4096 Nov 17 13:04 ../
        -rw-rw-r-- 1 yellowtent yellowtent   43 Nov 17 13:09 server
        root@rootserver:/home/yellowtent/boxdata/well-known/shinywebsite.com/matrix# cat server
        { "m.server": "matrix.shinywebsite.com:443" }
        
        
        humptyH 1 Reply Last reply
        1
        • subvenS subven

          The steps from https://docs.cloudron.io/apps/synapse/#step-21-setup are done using a regular SSH session to the server (not the one from within the Cloudron web panel). This can also be archived using the VNC/Remote session from your VPS/Root/Cloud provider but real SSH is much more convenient.

          If you follow the guide, it should look like this in the end:

          root@rootserver:/home/yellowtent/boxdata/well-known/shinywebsite.com/matrix# ll
          total 12
          drwxr-xr-x 2 yellowtent yellowtent 4096 Nov 17 13:24 ./
          drwxr-xr-x 3 yellowtent yellowtent 4096 Nov 17 13:04 ../
          -rw-rw-r-- 1 yellowtent yellowtent   43 Nov 17 13:09 server
          root@rootserver:/home/yellowtent/boxdata/well-known/shinywebsite.com/matrix# cat server
          { "m.server": "matrix.shinywebsite.com:443" }
          
          
          humptyH
          humptyH
          humpty
          wrote on last edited by
          #5

          @subven That helped tremendously. Thank you! I had to reset the root password in the DO dashboard because I couldn't get my SSH key to work - kept saying "server refused our key" in putty and I gave up on troubleshooting that so went with the nuke option 🤣

          nebulonN 1 Reply Last reply
          0
          • humptyH humpty

            @subven That helped tremendously. Thank you! I had to reset the root password in the DO dashboard because I couldn't get my SSH key to work - kept saying "server refused our key" in putty and I gave up on troubleshooting that so went with the nuke option 🤣

            nebulonN
            nebulonN
            nebulon
            Staff
            wrote on last edited by
            #6

            @humptydumpty is the federation working now for you?

            humptyH 2 Replies Last reply
            0
            • nebulonN nebulon

              @humptydumpty is the federation working now for you?

              humptyH
              humptyH
              humpty
              wrote on last edited by
              #7

              @nebulon Yes, it is. I confirmed it using that checker website and I'm also able to add my matrix.org account, find matrix rooms, etc.. so I guess it's all good. Thanks for double checking with me.

              1 Reply Last reply
              0
              • nebulonN nebulon

                @humptydumpty is the federation working now for you?

                humptyH
                humptyH
                humpty
                wrote on last edited by
                #8

                @nebulon Unrelated Q but any idea why my friend (using Element on Android) is getting an "SSL error" when trying to input the homeserver URL?

                nebulonN 1 Reply Last reply
                0
                • humptyH humpty

                  @nebulon Unrelated Q but any idea why my friend (using Element on Android) is getting an "SSL error" when trying to input the homeserver URL?

                  nebulonN
                  nebulonN
                  nebulon
                  Staff
                  wrote on last edited by
                  #9

                  @humptydumpty is there an app installed at shinywebsite.com directly?

                  humptyH 1 Reply Last reply
                  0
                  • nebulonN nebulon

                    @humptydumpty is there an app installed at shinywebsite.com directly?

                    humptyH
                    humptyH
                    humpty
                    wrote on last edited by
                    #10

                    @nebulon I have the surfer app with a static html page.

                    robiR 1 Reply Last reply
                    0
                    • humptyH humpty

                      @nebulon I have the surfer app with a static html page.

                      robiR
                      robiR
                      robi
                      wrote on last edited by
                      #11

                      @humptydumpty that appears to be a WP site.

                      make sure to have your friend enter the full URL:
                      https://sub.domain.com

                      Conscious tech

                      humptyH 1 Reply Last reply
                      0
                      • robiR robi

                        @humptydumpty that appears to be a WP site.

                        make sure to have your friend enter the full URL:
                        https://sub.domain.com

                        humptyH
                        humptyH
                        humpty
                        wrote on last edited by
                        #12

                        @robi That's not my actual link. @subven used it as an example if I'm not mistaken.

                        I have matrix installed at matrix.example.me. At example.me there's the Surfer app with a static html page.

                        If I run that echo command:

                        curl https://example.me/.well-known/matrix/server
                        

                        It spits back

                        { "m.server": "matrix.example.me:443" }
                        

                        If I input example.me at the federation tester website, I get the result shown below.

                        tester-result.png

                        I used example.me as the server_name & matrix.example.me as the app location.

                        Cloudron is installed at my.totallydifferentdomain.com. <-- Should this link be used as the server_name?

                        Arigato!

                        1 Reply Last reply
                        0
                        • humptyH
                          humptyH
                          humpty
                          wrote on last edited by humpty
                          #13

                          To add to this, I dug up an old Android 5.0 phone and installed Element on it.

                          I could not replicate the SSL error message that my friend experienced. However, I could not sign in to my homeserver (see attachment for details). If I log into my other account hosted at the Matrix.org homeserver, it works just fine.

                          fossil-phone.jpg

                          I am able to connect and chat between my self-hosted matrix homeserver and the Matrix.org homeserver & accounts so as far as I can tell, federation is working fine.

                          S 1 Reply Last reply
                          0
                          • humptyH
                            humptyH
                            humpty
                            wrote on last edited by
                            #14

                            Update: I think it's working now. I was able to sign into my homeserver without any errors this time.

                            All I had to do was go to my Cloudron server and install Element under element.domain.me.

                            I thought Element needed to be installed only if you wanted to use the web version in a browser. 🤦

                            girishG 1 Reply Last reply
                            0
                            • humptyH humpty

                              Update: I think it's working now. I was able to sign into my homeserver without any errors this time.

                              All I had to do was go to my Cloudron server and install Element under element.domain.me.

                              I thought Element needed to be installed only if you wanted to use the web version in a browser. 🤦

                              girishG
                              girishG
                              girish
                              Staff
                              wrote on last edited by
                              #15

                              @humptydumpty said in Help making federation work:

                              I thought Element needed to be installed only if you wanted to use the web version in a browser.

                              Mmm, that is indeed the case. Element is just a UI and is not needed to use the mobile apps. Can you uninstall it and try to login on the phone again? I think something else resolved the issue.

                              humptyH 1 Reply Last reply
                              1
                              • girishG girish

                                @humptydumpty said in Help making federation work:

                                I thought Element needed to be installed only if you wanted to use the web version in a browser.

                                Mmm, that is indeed the case. Element is just a UI and is not needed to use the mobile apps. Can you uninstall it and try to login on the phone again? I think something else resolved the issue.

                                humptyH
                                humptyH
                                humpty
                                wrote on last edited by
                                #16

                                @girish Just uninstalled Element. I'm still able to log in fine now. My brain hurts.

                                1 Reply Last reply
                                1
                                • humptyH
                                  humptyH
                                  humpty
                                  wrote on last edited by humpty
                                  #17

                                  I was chatting with the folks over on #element-web:matrix.org and someone said that I might have fixed an SSL issue for Matrix when I installed Element. It made sense to me but then I remembered that apps are containerized so that shouldn't be the case.

                                  1 Reply Last reply
                                  0
                                  • humptyH humpty

                                    To add to this, I dug up an old Android 5.0 phone and installed Element on it.

                                    I could not replicate the SSL error message that my friend experienced. However, I could not sign in to my homeserver (see attachment for details). If I log into my other account hosted at the Matrix.org homeserver, it works just fine.

                                    fossil-phone.jpg

                                    I am able to connect and chat between my self-hosted matrix homeserver and the Matrix.org homeserver & accounts so as far as I can tell, federation is working fine.

                                    S
                                    S
                                    SebGG
                                    wrote on last edited by
                                    #18

                                    @humptydumpty
                                    thanks for your advice, but now i'm totally confused!
                                    if i'm doing it like the cloudron docs, i dont get the expected answer ...

                                    mkdir -p /home/yellowtent/boxdata/well-known/example.com/matrix
                                    echo '{ "m.server": "matrix.example.com:443" }' > /home/yellowtent/boxdata/well-known/example.com/matrix/server
                                    curl https://example.com/.well-known/matrix/server
                                    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
                                    <html><head>
                                    <title>404 Not Found</title>
                                    </head><body>
                                    <h1>Not Found</h1>
                                    <p>The requested URL was not found on this server.</p>
                                    </body></html>

                                    when i use my.example.com then i get the get the expected answer ...

                                    mkdir -p /home/yellowtent/boxdata/well-known/my.example.com/matrix
                                    echo '{ "m.server": "matrix.example.com:443" }' > /home/yellowtent/boxdata/well-known/my.example.com/matrix/server
                                    curl https://my.example.com/.well-known/matrix/server
                                    { "m.server": "matrix.example.com.com:443" }

                                    Until here i'm fine!

                                    when i try to use the federation tester, i have some errors..

                                    8e90b94d-c115-4da6-8060-a45cbefe8eac-image.png

                                    and i cannot connect to federation.

                                    girishG 1 Reply Last reply
                                    0
                                    • S SebGG

                                      @humptydumpty
                                      thanks for your advice, but now i'm totally confused!
                                      if i'm doing it like the cloudron docs, i dont get the expected answer ...

                                      mkdir -p /home/yellowtent/boxdata/well-known/example.com/matrix
                                      echo '{ "m.server": "matrix.example.com:443" }' > /home/yellowtent/boxdata/well-known/example.com/matrix/server
                                      curl https://example.com/.well-known/matrix/server
                                      <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
                                      <html><head>
                                      <title>404 Not Found</title>
                                      </head><body>
                                      <h1>Not Found</h1>
                                      <p>The requested URL was not found on this server.</p>
                                      </body></html>

                                      when i use my.example.com then i get the get the expected answer ...

                                      mkdir -p /home/yellowtent/boxdata/well-known/my.example.com/matrix
                                      echo '{ "m.server": "matrix.example.com:443" }' > /home/yellowtent/boxdata/well-known/my.example.com/matrix/server
                                      curl https://my.example.com/.well-known/matrix/server
                                      { "m.server": "matrix.example.com.com:443" }

                                      Until here i'm fine!

                                      when i try to use the federation tester, i have some errors..

                                      8e90b94d-c115-4da6-8060-a45cbefe8eac-image.png

                                      and i cannot connect to federation.

                                      girishG
                                      girishG
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #19

                                      @sebgg I think this is most likely because you don't have an app installed on example.com. Just install any app there i.e on the bare domain of example.com. You can also pick some existing and set the bare domain to redirect to it. Only when the "bare domain" (https://example.com) is serviced by cloudron, will the well-known stuff work.

                                      S D 2 Replies Last reply
                                      1
                                      • girishG girish

                                        @sebgg I think this is most likely because you don't have an app installed on example.com. Just install any app there i.e on the bare domain of example.com. You can also pick some existing and set the bare domain to redirect to it. Only when the "bare domain" (https://example.com) is serviced by cloudron, will the well-known stuff work.

                                        S
                                        S
                                        SebGG
                                        wrote on last edited by
                                        #20

                                        @girish

                                        thank you, this was the problem!

                                        39122723-652e-49d3-aa17-57d5572e5290-image.png

                                        1 Reply Last reply
                                        1
                                        • girishG girish

                                          @sebgg I think this is most likely because you don't have an app installed on example.com. Just install any app there i.e on the bare domain of example.com. You can also pick some existing and set the bare domain to redirect to it. Only when the "bare domain" (https://example.com) is serviced by cloudron, will the well-known stuff work.

                                          D
                                          D
                                          drpaneas
                                          wrote on last edited by
                                          #21

                                          @girish said in Help making federation work:

                                          @sebgg I think this is most likely because you don't have an app installed on example.com. Just install any app there i.e on the bare domain of example.com. You can also pick some existing and set the bare domain to redirect to it. Only when the "bare domain" (https://example.com) is serviced by cloudron, will the well-known stuff work.

                                          Please put that information in the documentation for Matrix.

                                          nebulonN 1 Reply Last reply
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