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  3. Unable to mount /backups folder (Cifs)

Unable to mount /backups folder (Cifs)

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  • girishG girish

    @p44 Given Cloudron is just app on ubuntu, maybe you can try to mount it in a separate ubuntu server on Hetzner? At that point, Hetzner support should be able to help you out hopefully.

    P Offline
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    p44
    translator
    wrote on last edited by
    #17

    @girish Totally agree with your suggestion. About the topic issue, the server where I running this specific Cloudron instance is not Hetzner.

    But I just created a demo account to Wasabi to move forward and assure a backup.

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #18

      @p44 said in Unable to mount /backups folder (Cifs):

      where I running this specific Cloudron instance is not Hetzner

      Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

      P jdaviescoatesJ 2 Replies Last reply
      2
      • girishG girish

        @p44 said in Unable to mount /backups folder (Cifs):

        where I running this specific Cloudron instance is not Hetzner

        Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

        P Offline
        P Offline
        p44
        translator
        wrote on last edited by
        #19

        @girish Thank's a lot Girish. Latency between two data centers is around 40ms... maximum 60ms... What's your idea?

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        • girishG girish

          @p44 said in Unable to mount /backups folder (Cifs):

          where I running this specific Cloudron instance is not Hetzner

          Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

          jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote on last edited by
          #20

          @girish said in Unable to mount /backups folder (Cifs):

          Usually, CIFS/NFS etc works well only in same data center.

          Interesting. Got a reference for this?

          I think I purposely chose a different location for my Hetzner Storage Box from my Hetzner VPS just for a bit more redundancy (in case the VPS location get destroyed somehow).

          I use Cloudron with Gandi & Hetzner

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          • jdaviescoatesJ jdaviescoates

            @girish said in Unable to mount /backups folder (Cifs):

            Usually, CIFS/NFS etc works well only in same data center.

            Interesting. Got a reference for this?

            I think I purposely chose a different location for my Hetzner Storage Box from my Hetzner VPS just for a bit more redundancy (in case the VPS location get destroyed somehow).

            P Offline
            P Offline
            p44
            translator
            wrote on last edited by
            #21

            @jdaviescoates Totally agree with this strategy. It could be interesting to chose a total different provider to achieve this goal.

            I configured for Wasabi seems to be fast and resilient. But I have to well understand user policy and permissions.

            When I use services like this, I'm always a little bit scared that folder can go public due permission problems.

            jdaviescoatesJ 1 Reply Last reply
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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #22

              I was only guessing about latency, I don't have any special expertise here. I found this article https://www.redhat.com/sysadmin/using-nfsstat-nfsiostat that might help debug further.

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              • P p44

                @jdaviescoates Totally agree with this strategy. It could be interesting to chose a total different provider to achieve this goal.

                I configured for Wasabi seems to be fast and resilient. But I have to well understand user policy and permissions.

                When I use services like this, I'm always a little bit scared that folder can go public due permission problems.

                jdaviescoatesJ Online
                jdaviescoatesJ Online
                jdaviescoates
                wrote on last edited by
                #23

                @p44 said in Unable to mount /backups folder (Cifs):

                It could be interesting to chose a total different provider to achieve this goal.

                Agreed. I'm going to investigate https://teuto.net/teutostack-openstack-public-cloud/?lang=en who apparently do S3 style object storage, who I came across here https://social.coop/@aligyie/105385317039616213

                I use Cloudron with Gandi & Hetzner

                robiR 1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @p44 said in Unable to mount /backups folder (Cifs):

                  It could be interesting to chose a total different provider to achieve this goal.

                  Agreed. I'm going to investigate https://teuto.net/teutostack-openstack-public-cloud/?lang=en who apparently do S3 style object storage, who I came across here https://social.coop/@aligyie/105385317039616213

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #24

                  @jdaviescoates Take a look at S3 from IBM for 25GB/mo free at IBM COS

                  p.s. I used to work on COS (formerly Cleversafe)

                  Conscious tech

                  jdaviescoatesJ 1 Reply Last reply
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                  • robiR robi

                    @jdaviescoates Take a look at S3 from IBM for 25GB/mo free at IBM COS

                    p.s. I used to work on COS (formerly Cleversafe)

                    jdaviescoatesJ Online
                    jdaviescoatesJ Online
                    jdaviescoates
                    wrote on last edited by
                    #25

                    @robi thanks but the added context not mentioned is affordable storage space that is also powered by 100% renewable energy.

                    I use Cloudron with Gandi & Hetzner

                    robiR 1 Reply Last reply
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                    • jdaviescoatesJ jdaviescoates

                      @robi thanks but the added context not mentioned is affordable storage space that is also powered by 100% renewable energy.

                      robiR Offline
                      robiR Offline
                      robi
                      wrote on last edited by
                      #26

                      @jdaviescoates that is very specific 🙂

                      Conscious tech

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                      • C Offline
                        C Offline
                        ccfu
                        wrote on last edited by ccfu
                        #27

                        @p44 Did you get the issue sorted with the Hetzner Storage Box? I am facing the same problem and cannot work out why it is not mounting. "Samba Shares" and "External Reachability" are enabled but I keep getting the error 'mount: bad usage'.

                        P 1 Reply Last reply
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                        • C ccfu

                          @p44 Did you get the issue sorted with the Hetzner Storage Box? I am facing the same problem and cannot work out why it is not mounting. "Samba Shares" and "External Reachability" are enabled but I keep getting the error 'mount: bad usage'.

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                          p44
                          translator
                          wrote on last edited by p44
                          #28

                          @ccfu Which Storage Box datacenter are you using? Source data is hosted on Hetzner, or on a different provider?

                          C 1 Reply Last reply
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                          • P p44

                            @ccfu Which Storage Box datacenter are you using? Source data is hosted on Hetzner, or on a different provider?

                            C Offline
                            C Offline
                            ccfu
                            wrote on last edited by
                            #29

                            @p44 The Storage Box is in Falkenstein. The Cloudrons I am attempting to set this up with are also both with Hetzner, one in Falkenstein, the other in Nuremberg.

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                            • C ccfu

                              @p44 The Storage Box is in Falkenstein. The Cloudrons I am attempting to set this up with are also both with Hetzner, one in Falkenstein, the other in Nuremberg.

                              P Offline
                              P Offline
                              p44
                              translator
                              wrote on last edited by p44
                              #30

                              @ccfu
                              First of all, let's try to reproduce my working configuration:

                              On Hetzner:

                              1. Create a subfolder in root Hetzner Box Folder
                              2. Create a Hetzner Box Sub User (eg. sub1)
                              3. Assign Sub User to created subfolder
                              4. Enable Samba to Sub1 user

                              On Cloudron instance:

                              1. create /backups_cifs dir

                              Then, add this row in etc/fstab:

                              //u123456-sub1.your-storagebox.de/u123456-sub1 /backups_cifs cifs  uid=yellowtent,gid=yellowtent,user=u123456-sub1,pass=PASSWORD,iocharset=utf8,x-systemd.automount  0  0
                              

                              Where:
                              u123456 is the Hetzner Box ID
                              sub1 is the sub user name
                              PASSWORD is Hetzner Box given password

                              jdaviescoatesJ 1 Reply Last reply
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                              • P p44

                                @ccfu
                                First of all, let's try to reproduce my working configuration:

                                On Hetzner:

                                1. Create a subfolder in root Hetzner Box Folder
                                2. Create a Hetzner Box Sub User (eg. sub1)
                                3. Assign Sub User to created subfolder
                                4. Enable Samba to Sub1 user

                                On Cloudron instance:

                                1. create /backups_cifs dir

                                Then, add this row in etc/fstab:

                                //u123456-sub1.your-storagebox.de/u123456-sub1 /backups_cifs cifs  uid=yellowtent,gid=yellowtent,user=u123456-sub1,pass=PASSWORD,iocharset=utf8,x-systemd.automount  0  0
                                

                                Where:
                                u123456 is the Hetzner Box ID
                                sub1 is the sub user name
                                PASSWORD is Hetzner Box given password

                                jdaviescoatesJ Online
                                jdaviescoatesJ Online
                                jdaviescoates
                                wrote on last edited by
                                #31

                                @p44 I'd recommend trying the instructions and mount code provided by Hetzner:

                                https://docs.hetzner.com/robot/storage-box/access/access-samba-cifs/

                                That's what I did and it's been working fine.

                                I use Cloudron with Gandi & Hetzner

                                C P 2 Replies Last reply
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                                • jdaviescoatesJ jdaviescoates

                                  @p44 I'd recommend trying the instructions and mount code provided by Hetzner:

                                  https://docs.hetzner.com/robot/storage-box/access/access-samba-cifs/

                                  That's what I did and it's been working fine.

                                  C Offline
                                  C Offline
                                  ccfu
                                  wrote on last edited by
                                  #32

                                  @jdaviescoates @p44
                                  Many thanks. I'll look at this again later today and report back.

                                  P 1 Reply Last reply
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                                  • jdaviescoatesJ jdaviescoates

                                    @p44 I'd recommend trying the instructions and mount code provided by Hetzner:

                                    https://docs.hetzner.com/robot/storage-box/access/access-samba-cifs/

                                    That's what I did and it's been working fine.

                                    P Offline
                                    P Offline
                                    p44
                                    translator
                                    wrote on last edited by
                                    #33

                                    @jdaviescoates Thank's, I pasted my current working configuration 🙂

                                    1 Reply Last reply
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                                    • C ccfu

                                      @jdaviescoates @p44
                                      Many thanks. I'll look at this again later today and report back.

                                      P Offline
                                      P Offline
                                      p44
                                      translator
                                      wrote on last edited by
                                      #34

                                      @ccfu Let us know

                                      C 1 Reply Last reply
                                      1
                                      • P p44

                                        @ccfu Let us know

                                        C Offline
                                        C Offline
                                        ccfu
                                        wrote on last edited by
                                        #35

                                        @p44 @jdaviescoates Got it working. Thanks for your help!

                                        1 Reply Last reply
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