DO got NVMe drives

[robi]

@humptydumpty if you want another option in the US with similar sizing and pricing, take a look at SSD Nodes

[humptydumpty]

@robi I signed up for a server and they marked my order as fraud. I sent in a ticket and I'm still waiting for a reply. In the meantime, I read some negative reviews about them, like the speeds drop over time once they oversell the servers and they have strict/weird rules in their TOS. Have you used them before?

[marcusquinn]

@humptydumpty I couldn't find any good reviews on that one, felt like actual too good to be true pricing.

[humptydumpty]

@marcusquinn The pricing is a bit misleading or so it felt to me. The advertised pricing is for a 3 year term. The server I selected had a $89/yr tag but ended up at $129/yr when I selected a 1 yr payment term. I haven't heard back from them yet. If it's this hard to get help when I'm throwing money at them, imagine what it's like when I need tech support. I'm glad the order got marked as fraud. I dodged a bullet there.

[robi]

@humptydumpty yeah, I've had a few booboo's in my first experience, but learned that you can ask their support to migrate your server to a less busy node and they're happy to do it.

I now run 4 of these.

If price is not an issue, there are other options.

[robi]

@humptydumpty said in DO got NVMe drives:

@marcusquinn The pricing is a bit misleading or so it felt to me. The advertised pricing is for a 3 year term. The server I selected had a $89/yr tag but ended up at $129/yr when I selected a 1 yr payment term. I haven't heard back from them yet. If it's this hard to get help when I'm throwing money at them, imagine what it's like when I need tech support. I'm glad the order got marked as fraud. I dodged a bullet there.

They try to get you to commit to the longer term (3yr) to get that price.
So you can't get a 1 year term for that price. It's correct as it is.. they just don't make it easy to see ;-/

The art of the upsell/longsell.

They could be more transparent about that, but it's technically correct as posted.

[humptydumpty]

@robi Hours later and their billing department hasn't replied to my ticket yet. I'll stick with DO for now and will look into switching again when Cloudron 7 is released. Girish added a nice feature to help with VPS migrations.

[robi]

@humptydumpty I noticed they take first level support from India, hence the longer response times for US customers.

[humptydumpty]

@robi I got a reply from billing and they instructed me to place a new order with no proxy or vpn enabled. Total ticket time for placing a new order was 12 hours.

I wouldn't even know what to say to convince them to switch me to a less congested node or even how to check for server lag/speed. I've been there before with shared hosts before moving to "the cloud" and I would be going in circles with tech support. DO, although pricey, have been rock solid and I never had to contact them for server issues.

@robi @marcusquinn @jdaviescoates You guys rocked my world because I thought DO was "cheap". I used to pay double my current DO server cost when I was with Cloudways (also a DO server with the same specs) and their CP was limited (this was years back, idk now). Since then, I switched to ServerPilot + DO but I was limited to Wordpress or I had to install apps the old fashioned way which I'm not that good at. Then, I found Cloudron. Life changing experience.

I'm interested in getting test servers with both Hetzner and Contabo now and seeing how fast they are for US users. I use a CDN for my WP sites so I might not even notice any lag. I prefer to host in the EU rather in the US if performance isn't an issue simply because the EU has better privacy laws. It's still the wild wild west here

@girish I'm not sure what the forum policy is about mentioning other companies but please let me know if it's a problem. Thanks!

[jdaviescoates]

@humptydumpty just fyi, while I prefer Hetzner, Netcup.eu are even cheaper! (also based in Germany and 100% renewables)

[murgero]

@marcusquinn DO is my goto for quick VMs or if I need to spin up an app ASAP without cloudron. I also use their Spaces service for backups. Decent price if you only need the smaller VMs. Been using them for years without any issues at all.

[privsec]

I really like Netcups service. their site is kinda piss poor but the support is good and they have a cloudron deployment option

[humptydumpty]

Chinese Communist Party Login?

[jdaviescoates]

@privsec said in DO got NVMe drives:

I really like Netcups service. their site is kinda piss poor but the support is good and they have a cloudron deployment option

I don't like the fact that even though they charge by the hour you have to pay 6 months up front.