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  3. DO got NVMe drives

DO got NVMe drives

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    • robiR robi

      @humptydumpty if you want another option in the US with similar sizing and pricing, take a look at SSD Nodes

      humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by humptydumpty
      #11

      @robi I signed up for a server and they marked my order as fraud. I sent in a ticket and I'm still waiting for a reply. In the meantime, I read some negative reviews about them, like the speeds drop over time once they oversell the servers and they have strict/weird rules in their TOS. Have you used them before?

      marcusquinnM robiR 2 Replies Last reply
      1
      • humptydumptyH humptydumpty

        @robi I signed up for a server and they marked my order as fraud. I sent in a ticket and I'm still waiting for a reply. In the meantime, I read some negative reviews about them, like the speeds drop over time once they oversell the servers and they have strict/weird rules in their TOS. Have you used them before?

        marcusquinnM Offline
        marcusquinnM Offline
        marcusquinn
        wrote on last edited by
        #12

        @humptydumpty I couldn't find any good reviews on that one, felt like actual too good to be true pricing.

        Web Design https://www.evergreen.je
        Development https://brandlight.org
        Life https://marcusquinn.com

        humptydumptyH 1 Reply Last reply
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        • marcusquinnM marcusquinn

          @humptydumpty I couldn't find any good reviews on that one, felt like actual too good to be true pricing.

          humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by
          #13

          @marcusquinn The pricing is a bit misleading or so it felt to me. The advertised pricing is for a 3 year term. The server I selected had a $89/yr tag but ended up at $129/yr when I selected a 1 yr payment term. I haven't heard back from them yet. If it's this hard to get help when I'm throwing money at them, imagine what it's like when I need tech support. I'm glad the order got marked as fraud. I dodged a bullet there.

          robiR 1 Reply Last reply
          1
          • humptydumptyH humptydumpty

            @robi I signed up for a server and they marked my order as fraud. I sent in a ticket and I'm still waiting for a reply. In the meantime, I read some negative reviews about them, like the speeds drop over time once they oversell the servers and they have strict/weird rules in their TOS. Have you used them before?

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #14

            @humptydumpty yeah, I've had a few booboo's in my first experience, but learned that you can ask their support to migrate your server to a less busy node and they're happy to do it.

            I now run 4 of these.

            If price is not an issue, there are other options.

            Conscious tech

            1 Reply Last reply
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            • humptydumptyH humptydumpty

              @marcusquinn The pricing is a bit misleading or so it felt to me. The advertised pricing is for a 3 year term. The server I selected had a $89/yr tag but ended up at $129/yr when I selected a 1 yr payment term. I haven't heard back from them yet. If it's this hard to get help when I'm throwing money at them, imagine what it's like when I need tech support. I'm glad the order got marked as fraud. I dodged a bullet there.

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #15

              @humptydumpty said in DO got NVMe drives:

              @marcusquinn The pricing is a bit misleading or so it felt to me. The advertised pricing is for a 3 year term. The server I selected had a $89/yr tag but ended up at $129/yr when I selected a 1 yr payment term. I haven't heard back from them yet. If it's this hard to get help when I'm throwing money at them, imagine what it's like when I need tech support. I'm glad the order got marked as fraud. I dodged a bullet there.

              They try to get you to commit to the longer term (3yr) to get that price.
              So you can't get a 1 year term for that price. It's correct as it is.. they just don't make it easy to see ;-/

              The art of the upsell/longsell.

              They could be more transparent about that, but it's technically correct as posted.

              Conscious tech

              humptydumptyH 1 Reply Last reply
              0
              • robiR robi

                @humptydumpty said in DO got NVMe drives:

                @marcusquinn The pricing is a bit misleading or so it felt to me. The advertised pricing is for a 3 year term. The server I selected had a $89/yr tag but ended up at $129/yr when I selected a 1 yr payment term. I haven't heard back from them yet. If it's this hard to get help when I'm throwing money at them, imagine what it's like when I need tech support. I'm glad the order got marked as fraud. I dodged a bullet there.

                They try to get you to commit to the longer term (3yr) to get that price.
                So you can't get a 1 year term for that price. It's correct as it is.. they just don't make it easy to see ;-/

                The art of the upsell/longsell.

                They could be more transparent about that, but it's technically correct as posted.

                humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #16

                @robi Hours later and their billing department hasn't replied to my ticket yet. I'll stick with DO for now and will look into switching again when Cloudron 7 is released. Girish added a nice feature to help with VPS migrations.

                robiR 1 Reply Last reply
                0
                • humptydumptyH humptydumpty

                  @robi Hours later and their billing department hasn't replied to my ticket yet. I'll stick with DO for now and will look into switching again when Cloudron 7 is released. Girish added a nice feature to help with VPS migrations.

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #17

                  @humptydumpty I noticed they take first level support from India, hence the longer response times for US customers.

                  Conscious tech

                  humptydumptyH 1 Reply Last reply
                  1
                  • robiR robi

                    @humptydumpty I noticed they take first level support from India, hence the longer response times for US customers.

                    humptydumptyH Offline
                    humptydumptyH Offline
                    humptydumpty
                    wrote on last edited by
                    #18

                    @robi I got a reply from billing and they instructed me to place a new order with no proxy or vpn enabled. Total ticket time for placing a new order was 12 hours.

                    I wouldn't even know what to say to convince them to switch me to a less congested node or even how to check for server lag/speed. I've been there before with shared hosts before moving to "the cloud" and I would be going in circles with tech support. DO, although pricey, have been rock solid and I never had to contact them for server issues.

                    @robi @marcusquinn @jdaviescoates You guys rocked my world because I thought DO was "cheap". I used to pay double my current DO server cost when I was with Cloudways (also a DO server with the same specs) and their CP was limited (this was years back, idk now). Since then, I switched to ServerPilot + DO but I was limited to Wordpress or I had to install apps the old fashioned way which I'm not that good at. Then, I found Cloudron. Life changing experience.

                    I'm interested in getting test servers with both Hetzner and Contabo now and seeing how fast they are for US users. I use a CDN for my WP sites so I might not even notice any lag. I prefer to host in the EU rather in the US if performance isn't an issue simply because the EU has better privacy laws. It's still the wild wild west here 🙂

                    @girish I'm not sure what the forum policy is about mentioning other companies but please let me know if it's a problem. Thanks!

                    jdaviescoatesJ 1 Reply Last reply
                    1
                    • humptydumptyH humptydumpty

                      @robi I got a reply from billing and they instructed me to place a new order with no proxy or vpn enabled. Total ticket time for placing a new order was 12 hours.

                      I wouldn't even know what to say to convince them to switch me to a less congested node or even how to check for server lag/speed. I've been there before with shared hosts before moving to "the cloud" and I would be going in circles with tech support. DO, although pricey, have been rock solid and I never had to contact them for server issues.

                      @robi @marcusquinn @jdaviescoates You guys rocked my world because I thought DO was "cheap". I used to pay double my current DO server cost when I was with Cloudways (also a DO server with the same specs) and their CP was limited (this was years back, idk now). Since then, I switched to ServerPilot + DO but I was limited to Wordpress or I had to install apps the old fashioned way which I'm not that good at. Then, I found Cloudron. Life changing experience.

                      I'm interested in getting test servers with both Hetzner and Contabo now and seeing how fast they are for US users. I use a CDN for my WP sites so I might not even notice any lag. I prefer to host in the EU rather in the US if performance isn't an issue simply because the EU has better privacy laws. It's still the wild wild west here 🙂

                      @girish I'm not sure what the forum policy is about mentioning other companies but please let me know if it's a problem. Thanks!

                      jdaviescoatesJ Online
                      jdaviescoatesJ Online
                      jdaviescoates
                      wrote on last edited by
                      #19

                      @humptydumpty just fyi, while I prefer Hetzner, Netcup.eu are even cheaper! (also based in Germany and 100% renewables)

                      I use Cloudron with Gandi & Hetzner

                      1 Reply Last reply
                      1
                      • marcusquinnM marcusquinn

                        Kinda what Upcloud.com has had for years at 20% less cost and Hetzner.com for almost half that price. that.

                        Good markup for DO though 🤷 I used it once, nice app store and dashboard.

                        murgeroM Offline
                        murgeroM Offline
                        murgero
                        App Dev
                        wrote on last edited by
                        #20

                        @marcusquinn DO is my goto for quick VMs or if I need to spin up an app ASAP without cloudron. I also use their Spaces service for backups. Decent price if you only need the smaller VMs. Been using them for years without any issues at all.

                        --
                        https://urgero.org
                        ~ Professional Nerd. Freelance Programmer. ~

                        1 Reply Last reply
                        1
                        • P Offline
                          P Offline
                          privsec
                          wrote on last edited by
                          #21

                          I really like Netcups service. their site is kinda piss poor but the support is good and they have a cloudron deployment option

                          jdaviescoatesJ 1 Reply Last reply
                          0
                          • humptydumptyH Offline
                            humptydumptyH Offline
                            humptydumpty
                            wrote on last edited by
                            #22

                            Chinese Communist Party Login? 😆

                            Screenshot 2021-03-10 193809.png

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                            • P privsec

                              I really like Netcups service. their site is kinda piss poor but the support is good and they have a cloudron deployment option

                              jdaviescoatesJ Online
                              jdaviescoatesJ Online
                              jdaviescoates
                              wrote on last edited by
                              #23

                              @privsec said in DO got NVMe drives:

                              I really like Netcups service. their site is kinda piss poor but the support is good and they have a cloudron deployment option

                              I don't like the fact that even though they charge by the hour you have to pay 6 months up front.

                              I use Cloudron with Gandi & Hetzner

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