Can not uninstall Nextcloud

[privsec]

When I attempt to uninstall nextcloud, I get an error message

In my logs, I get

nextcloud1.xxxxxxxx.com (Nextcloud)
Aug 02 11:16:56 box:settings initCache: pre-load settings
Aug 02 11:16:56 box:taskworker Starting task 2221. Logs are at /home/yellowtent/platformdata/logs/app-Path/apptask.log
Aug 02 11:16:56 box:tasks 2221: {"percent":2,"error":null}
Aug 02 11:16:56 box:apptask nextcloud1.xxxxxxxx.com startTask installationState: pending_uninstall runState: running
Aug 02 11:16:56 box:tasks 2221: {"percent":20,"message":"Deleting container"}
Aug 02 11:16:56 box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Aug 02 11:16:56 box:shell reload (stdout): nginx: [emerg] no host in upstream ":80" in /etc/nginx/applications/app-path.conf:136
Aug 02 11:16:56 box:shell reload code: 1, signal: null
Aug 02 11:16:56 box:apptask nextcloud1.xxxxxxxx.com error uninstalling app: BoxError: Error reloading nginx: reload exited with code 1 signal null
at /home/yellowtent/box/src/reverseproxy.js:194:36
at f (/home/yellowtent/box/node_modules/once/once.js:25:25)
at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:77:9)
at ChildProcess.emit (events.js:315:20)
at Process.ChildProcess._handle.onexit (internal/child_process.js:277:12) {
reason: 'Nginx Error',
details: {}
Aug 02 11:16:56 box:taskworker Task took 0.113 seconds
Aug 02 11:16:56 box:tasks setCompleted - 2221: {"result":null,"error":{"stack":"BoxError: Error reloading nginx: reload exited with code 1 signal null\n at /home/yellowtent/box/src/reverseproxy.js:194:36\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:77:9)\n at ChildProcess.emit (events.js:315:20)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:277:12)","name":"BoxError","reason":"Nginx Error","details":{},"message":"Error reloading nginx: reload exited with code 1 signal null"}}
Aug 02 11:16:56 box:tasks 2221: {"percent":100,"result":null,"error":{"stack":"BoxError: Error reloading nginx: reload exited with code 1 signal null\n at /home/yellowtent/box/src/reverseproxy.js:194:36\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:77:9)\n at ChildProcess.emit (events.js:315:20)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:277:12)","name":"BoxError","reason":"Nginx Error","details":{},"message":"Error reloading nginx: reload exited with code 1 signal null"}}

I have restarted the service for nextcloud and reattempted the uninstall, but it did the same thing

[girish]

@privsec Can you check the output of journalctl -u nginx ? It seems nginx is not reloading for some reason. You can also try systemctl reload nginx manually to see if it works (it most likely won't). Do you happen to have any custom nginx configs by any chance?

[privsec]

@girish Thanks for the reply, I am not sure where to run those commands. And no, I do not.

[privsec]

To add to this, I just tried to install another version of nextcloud and it wont let me do that either.

[fbartels]

@privsec said in Can not uninstall Nextcloud:

I am not sure where to run those commands

These are to be run directly on the Cloudron host via for example ssh.

[girish]

@privsec Did you manage to run the commands?

[privsec]

@girish

I just did now, here is the first

username@VPSID:~$ journalctl -u nginx
Hint: You are currently not seeing messages from other users and the system.
      Users in groups 'adm', 'systemd-journal' can see all messages.
      Pass -q to turn off this notice.
-- Logs begin at DATE AND TIME UTC, end at DATE AND TIME UTC. --
-- No entries --
username@VPSID:~$

The second one is

username@VPSID:~$ systemctl reload nginx
==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
Authentication is required to reload 'nginx.service'.
Authenticating as: MYNAME,,, (username)
Password:
==== AUTHENTICATION COMPLETE ===
nginx.service is not active, cannot reload.
username@VPSID:~$

[girish]

nginx configs became corrupt. Once we got nginx up, it uninstalled. I am putting notes on why nginx configs were corrupt at https://forum.cloudron.io/topic/5457/site-is-not-reachable