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  3. Remove Domain and application for unmanaged domain

Remove Domain and application for unmanaged domain

Scheduled Pinned Locked Moved Solved Support
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    • A Offline
      A Offline
      anwarnajjar
      wrote on last edited by
      #1

      Hi All,

      I Have an issue that I had a domain on my cloudron and hosted many applications under those domains.

      The domain was managed via Cloudflare, and now it has been moved to a new owner and I have no longer access or managed it.

      I have an issue now, that I'm unable to remove the domain or delete the applications from cloudron , while it keeps failing when it tries to reach the DNS provider to remove the DNS record, which is not managed by me anymore.

      Any support or workaround for this situation.

      Thank you

      fbartelsF girishG 2 Replies Last reply
      0
      • A anwarnajjar

        Hi All,

        I Have an issue that I had a domain on my cloudron and hosted many applications under those domains.

        The domain was managed via Cloudflare, and now it has been moved to a new owner and I have no longer access or managed it.

        I have an issue now, that I'm unable to remove the domain or delete the applications from cloudron , while it keeps failing when it tries to reach the DNS provider to remove the DNS record, which is not managed by me anymore.

        Any support or workaround for this situation.

        Thank you

        fbartelsF Offline
        fbartelsF Offline
        fbartels
        App Dev
        wrote on last edited by
        #2

        Hi @anwarnajjar,

        I have not tested it, but I would expect that you can just switch the domain provider for this specific domain to "manual". Afterwards you should be able to remove the apps.

        1 Reply Last reply
        3
        • A anwarnajjar

          Hi All,

          I Have an issue that I had a domain on my cloudron and hosted many applications under those domains.

          The domain was managed via Cloudflare, and now it has been moved to a new owner and I have no longer access or managed it.

          I have an issue now, that I'm unable to remove the domain or delete the applications from cloudron , while it keeps failing when it tries to reach the DNS provider to remove the DNS record, which is not managed by me anymore.

          Any support or workaround for this situation.

          Thank you

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @anwarnajjar Change the domain provider to No-op as suggested by @fbartels . You can move the apps to different domains as well if you don't want to uninstall them (i.e Location -> change the domain in the dropdown).

          1 Reply Last reply
          2
          • A Offline
            A Offline
            anwarnajjar
            wrote on last edited by
            #4

            @fbartels

            Thanks, it working and solved my issue.

            @girish
            The issue was that I have not set the provider to No-op, while without this step it was unable to change the location of any apps.

            Thank you both for the support.

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