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  3. 404 in volumes files manager

404 in volumes files manager

Scheduled Pinned Locked Moved Solved Support
volumesfilemanager
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  • nebulonN nebulon

    @mehdi can you try to restart the sftp service from the dashboard and see if this fixes the issue? If so we might have some mounting race somewhere.

    mehdiM Offline
    mehdiM Offline
    mehdi
    App Dev
    wrote on last edited by
    #4

    @nebulon Nope, looks like it does not fix the issue. Anything else you want me to try ? If you need access to my instance, I can give it to you.

    To be very clear, everything besides the file-manager works properly : the volumes are present in the apps and everything.

    nebulonN 1 Reply Last reply
    0
    • mehdiM mehdi

      @nebulon Nope, looks like it does not fix the issue. Anything else you want me to try ? If you need access to my instance, I can give it to you.

      To be very clear, everything besides the file-manager works properly : the volumes are present in the apps and everything.

      nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #5

      @mehdi can you run docker inspect sftp and check if the volumes are mounted into that container?

      mehdiM 1 Reply Last reply
      0
      • nebulonN nebulon

        @mehdi can you run docker inspect sftp and check if the volumes are mounted into that container?

        mehdiM Offline
        mehdiM Offline
        mehdi
        App Dev
        wrote on last edited by
        #6

        @nebulon It appears that they are mounted :

        {
          ...
                "HostConfig": {
                    "Binds": [
                        "/home/yellowtent/appsdata:/mnt/appsdata",
                        "/mnt/volumes:/mnt/volumes",
                        "/srv/river_files:/mnt/2f65b84f-398d-434d-8938-307b9bb54d40",
                        "/srv/video:/mnt/88a42b1c-4517-4d67-be2b-e2abef19eb0a",
                        "/home/yellowtent/boxdata/mail:/mnt/maildata",
                        "/home/yellowtent/platformdata/sftp/ssh:/etc/ssh:ro"
                    ]
        }
        

        (if this is what I am supposed to be looking at)

        nebulonN 1 Reply Last reply
        0
        • mehdiM mehdi

          @nebulon It appears that they are mounted :

          {
            ...
                  "HostConfig": {
                      "Binds": [
                          "/home/yellowtent/appsdata:/mnt/appsdata",
                          "/mnt/volumes:/mnt/volumes",
                          "/srv/river_files:/mnt/2f65b84f-398d-434d-8938-307b9bb54d40",
                          "/srv/video:/mnt/88a42b1c-4517-4d67-be2b-e2abef19eb0a",
                          "/home/yellowtent/boxdata/mail:/mnt/maildata",
                          "/home/yellowtent/platformdata/sftp/ssh:/etc/ssh:ro"
                      ]
          }
          

          (if this is what I am supposed to be looking at)

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #7

          @mehdi indeed, this looks ok. Can you further check the logs of the sftp service while reproducing the issue?

          mehdiM 2 Replies Last reply
          0
          • nebulonN nebulon

            @mehdi indeed, this looks ok. Can you further check the logs of the sftp service while reproducing the issue?

            mehdiM Offline
            mehdiM Offline
            mehdi
            App Dev
            wrote on last edited by
            #8

            @nebulon

            Dec 17 16:41:52 [GET] /files/volume-88a42b1c-4517-4d67-be2b-e2abef19eb0a/
            Dec 17 16:41:52 get: /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a as download:false
            Dec 17 16:41:52 [404]: not found
            Dec 17 16:41:54 [GET] /files/volume-88a42b1c-4517-4d67-be2b-e2abef19eb0a/
            Dec 17 16:41:54 get: /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a as download:false
            Dec 17 16:41:54 [404]: not found
            Dec 17 16:41:58 [GET] /files/volume-88a42b1c-4517-4d67-be2b-e2abef19eb0a/
            Dec 17 16:41:58 get: /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a as download:false
            Dec 17 16:41:58 [404]: not found
            
            mehdiM 1 Reply Last reply
            0
            • mehdiM mehdi

              @nebulon

              Dec 17 16:41:52 [GET] /files/volume-88a42b1c-4517-4d67-be2b-e2abef19eb0a/
              Dec 17 16:41:52 get: /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a as download:false
              Dec 17 16:41:52 [404]: not found
              Dec 17 16:41:54 [GET] /files/volume-88a42b1c-4517-4d67-be2b-e2abef19eb0a/
              Dec 17 16:41:54 get: /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a as download:false
              Dec 17 16:41:54 [404]: not found
              Dec 17 16:41:58 [GET] /files/volume-88a42b1c-4517-4d67-be2b-e2abef19eb0a/
              Dec 17 16:41:58 get: /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a as download:false
              Dec 17 16:41:58 [404]: not found
              
              mehdiM Offline
              mehdiM Offline
              mehdi
              App Dev
              wrote on last edited by
              #9

              It seems the path is different : it's mounted at /mnt/88a42b1c-4517-4d67-be2b-e2abef19eb0a but the file manager looks for it at /mnt/volumes/88a42b1c-4517-4d67-be2b-e2abef19eb0a

              1 Reply Last reply
              1
              • nebulonN nebulon

                @mehdi indeed, this looks ok. Can you further check the logs of the sftp service while reproducing the issue?

                mehdiM Offline
                mehdiM Offline
                mehdi
                App Dev
                wrote on last edited by
                #10

                @nebulon Any way I can help you more on how to debug this ?

                girishG 1 Reply Last reply
                0
                • mehdiM mehdi

                  @nebulon Any way I can help you more on how to debug this ?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  @mehdi can you drop me us a mail to support@ with access to the server? I can try to debug what's happening. Would be good to get this fixed!

                  mehdiM 1 Reply Last reply
                  2
                  • girishG girish

                    @mehdi can you drop me us a mail to support@ with access to the server? I can try to debug what's happening. Would be good to get this fixed!

                    mehdiM Offline
                    mehdiM Offline
                    mehdi
                    App Dev
                    wrote on last edited by
                    #12

                    @girish done, just sent it through the cloudron support ticket page. Let me know if there's anything else I can do !

                    1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #13

                      This is fixed in the next release, was a bug in the file manager when using filesystem or the mountpoint volume type.

                      mehdiM 1 Reply Last reply
                      1
                      • girishG girish

                        This is fixed in the next release, was a bug in the file manager when using filesystem or the mountpoint volume type.

                        mehdiM Offline
                        mehdiM Offline
                        mehdi
                        App Dev
                        wrote on last edited by
                        #14

                        @girish Follow-up bug report : it seems i cannot disable the SSH support access 😂
                        fe138f6d-ad3c-4e89-b435-b8bc4904a410-image.png

                        Why would I need to enable PermitRootLogin in order to disable SSHS support access ? It does not seem to make sense.

                        nebulonN 1 Reply Last reply
                        0
                        • mehdiM mehdi

                          @girish Follow-up bug report : it seems i cannot disable the SSH support access 😂
                          fe138f6d-ad3c-4e89-b435-b8bc4904a410-image.png

                          Why would I need to enable PermitRootLogin in order to disable SSHS support access ? It does not seem to make sense.

                          nebulonN Offline
                          nebulonN Offline
                          nebulon
                          Staff
                          wrote on last edited by
                          #15

                          @mehdi thanks for reporting, this is fixed now. Next time a separate thread might be better to track those things if possible.

                          1 Reply Last reply
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