Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. SFTP port 222 not working, Firewall UFW was inactive

SFTP port 222 not working, Firewall UFW was inactive

Scheduled Pinned Locked Moved Solved Support
sftpiptables
15 Posts 5 Posters 2.4k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • AizatA Aizat

    @nebulon Thanks.
    I have disabled UFW and I ran

    systemctl restart cloudron-firewall
    

    Next, I checked if port 222 is open:

    root@vmi815992:~# iptables -L -n | grep :222
    

    it gave no result, so I checked for port 22:

    root@vmi815992:~# iptables -L -n | grep :22
               tcp  --  0.0.0.0/0            0.0.0.0/0            tcp dpt:22 state NEW recent: SET name: public-22 side: source mask: 255.255.255.255 
    CLOUDRON_RATELIMIT_LOG  tcp  --  0.0.0.0/0            0.0.0.0/0            tcp dpt:22 state NEW recent: UPDATE seconds: 10 hit_count: 5 name: public-22 side: source mask: 255.255.255.255
    ACCEPT     tcp  --  0.0.0.0/0            172.18.0.15          tcp dpt:22
    

    I thought port 222 is enabled by default? Should I enable port 222 then to allow SFTP? Thanks

    robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #4

    @Aizat make sure to list the INPUT chain.

    Conscious tech

    AizatA 1 Reply Last reply
    0
    • robiR robi

      @Aizat make sure to list the INPUT chain.

      AizatA Offline
      AizatA Offline
      Aizat
      wrote on last edited by Aizat
      #5

      @robi Is this what you mean? I'm not so well versed with iptables.

      root@vmi815992:~# iptables -L
      Chain INPUT (policy ACCEPT)
      target     prot opt source               destination         
      CLOUDRON_RATELIMIT  all  --  anywhere             anywhere            
      CLOUDRON   all  --  anywhere             anywhere            
      ufw-before-logging-input  all  --  anywhere             anywhere            
      ufw-before-input  all  --  anywhere             anywhere            
      ufw-after-input  all  --  anywhere             anywhere            
      ufw-after-logging-input  all  --  anywhere             anywhere            
      ufw-reject-input  all  --  anywhere             anywhere            
      ufw-track-input  all  --  anywhere             anywhere
      
      scookeS 1 Reply Last reply
      0
      • AizatA Aizat

        @robi Is this what you mean? I'm not so well versed with iptables.

        root@vmi815992:~# iptables -L
        Chain INPUT (policy ACCEPT)
        target     prot opt source               destination         
        CLOUDRON_RATELIMIT  all  --  anywhere             anywhere            
        CLOUDRON   all  --  anywhere             anywhere            
        ufw-before-logging-input  all  --  anywhere             anywhere            
        ufw-before-input  all  --  anywhere             anywhere            
        ufw-after-input  all  --  anywhere             anywhere            
        ufw-after-logging-input  all  --  anywhere             anywhere            
        ufw-reject-input  all  --  anywhere             anywhere            
        ufw-track-input  all  --  anywhere             anywhere
        
        scookeS Offline
        scookeS Offline
        scooke
        wrote on last edited by
        #6

        @Aizat Possibly, when you migrated Cloudron from a different server, you migrated to a server that wasn't fresh? Why else would there be different settings? What else might be lurking? Better be sure, and check.

        A life lived in fear is a life half-lived

        AizatA 1 Reply Last reply
        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #7

          The SFTP service is run in a container, so the iptable rules are managed by docker. If you do iptables --numeric -L DOCKER, you will see them in the input chain's DOCKER chain:

          Chain DOCKER (2 references)
          target     prot opt source               destination         
          ACCEPT     tcp  --  0.0.0.0/0            172.18.0.6           tcp dpt:8000
          ACCEPT     tcp  --  0.0.0.0/0            172.18.0.6           tcp dpt:2004
          ACCEPT     tcp  --  0.0.0.0/0            172.18.0.6           tcp dpt:2003
          ACCEPT     tcp  --  0.0.0.0/0            172.18.0.7           tcp dpt:22
          ACCEPT     tcp  --  0.0.0.0/0            172.18.19.175        tcp dpt:7494
          

          The dpt:22 rule is the SFTP rule. We expose port 22 in the sftp container as port 222 to outside world. You will find the translation as a NAT rule. See iptables -t nat -L DOCKER :

          Chain DOCKER (2 references)
          target     prot opt source               destination         
          RETURN     all  --  anywhere             anywhere            
          RETURN     all  --  anywhere             anywhere            
          DNAT       tcp  --  anywhere             localhost            tcp dpt:8417 to:172.18.0.6:8000
          DNAT       tcp  --  anywhere             localhost            tcp dpt:2004 to:172.18.0.6:2004
          DNAT       tcp  --  anywhere             localhost            tcp dpt:cfinger to:172.18.0.6:2003
          DNAT       tcp  --  anywhere             anywhere             tcp dpt:222 to:172.18.0.7:22
          DNAT       tcp  --  anywhere             anywhere             tcp dpt:7494 to:172.18.19.175:7494
          

          The second last rule is the NAT re-write.

          AizatA 1 Reply Last reply
          0
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #8

            Also, you must ideally not enable ufw. Docker manages iptable rules and ufw and docker don't work together (meaning, both tools are unaware of each other's existence, so you have to be very careful when updating rules).

            ufw also does not remove the rules when it gets disabled. The only way I know to remove all those ufw rules is by rebooting the server.

            Finally, about your SFTP issue, can you please check if the SFTP service is running ? If you find the above rules missing in your iptables altogether, this is a sign that the container itself is not running (for whatever reason). If the rules are listed, then it means the SFTP service is not running properly internally. There was an issue that we saw the other day where the sftp service has errors related to SFTP key permissions. Can you please check the logs in Services -> SFTP -> logs ?

            1 Reply Last reply
            0
            • girishG girish referenced this topic on
            • girishG girish

              The SFTP service is run in a container, so the iptable rules are managed by docker. If you do iptables --numeric -L DOCKER, you will see them in the input chain's DOCKER chain:

              Chain DOCKER (2 references)
              target     prot opt source               destination         
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.6           tcp dpt:8000
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.6           tcp dpt:2004
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.6           tcp dpt:2003
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.7           tcp dpt:22
              ACCEPT     tcp  --  0.0.0.0/0            172.18.19.175        tcp dpt:7494
              

              The dpt:22 rule is the SFTP rule. We expose port 22 in the sftp container as port 222 to outside world. You will find the translation as a NAT rule. See iptables -t nat -L DOCKER :

              Chain DOCKER (2 references)
              target     prot opt source               destination         
              RETURN     all  --  anywhere             anywhere            
              RETURN     all  --  anywhere             anywhere            
              DNAT       tcp  --  anywhere             localhost            tcp dpt:8417 to:172.18.0.6:8000
              DNAT       tcp  --  anywhere             localhost            tcp dpt:2004 to:172.18.0.6:2004
              DNAT       tcp  --  anywhere             localhost            tcp dpt:cfinger to:172.18.0.6:2003
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:222 to:172.18.0.7:22
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:7494 to:172.18.19.175:7494
              

              The second last rule is the NAT re-write.

              AizatA Offline
              AizatA Offline
              Aizat
              wrote on last edited by Aizat
              #9

              @girish said in SFTP port 222 not working, Firewall UFW was inactive:

              iptables -t nat -L DOCKER

              Hi! thank you very much for the detailed input. I have removed the port 222 from the ufw and then disabled ufw.

              OK, Here's what I see:

              root@vmi815992:~# iptables --numeric -L DOCKER
              Chain DOCKER (2 references)
              target     prot opt source               destination         
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.4           tcp dpt:8000
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.4           tcp dpt:2004
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.4           tcp dpt:2003
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:9995
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:9993
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:4190
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:2587
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:2465
              ACCEPT     udp  --  0.0.0.0/0            172.18.16.75         udp dpt:10000
              ACCEPT     tcp  --  0.0.0.0/0            172.18.0.15          tcp dpt:22
              

              and

              root@vmi815992:~# iptables -t nat -L DOCKER
              Chain DOCKER (2 references)
              target     prot opt source               destination         
              RETURN     all  --  anywhere             anywhere            
              RETURN     all  --  anywhere             anywhere            
              DNAT       tcp  --  anywhere             localhost            tcp dpt:8417 to:172.18.0.4:8000
              DNAT       tcp  --  anywhere             localhost            tcp dpt:2004 to:172.18.0.4:2004
              DNAT       tcp  --  anywhere             localhost            tcp dpt:cfinger to:172.18.0.4:2003
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:pop3s to:172.18.0.8:9995
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:imaps to:172.18.0.8:9993
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:sieve to:172.18.0.8:4190
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:smtp to:172.18.0.8:2587
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:submission to:172.18.0.8:2587
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:submissions to:172.18.0.8:2465
              DNAT       udp  --  anywhere             anywhere             udp dpt:10000 to:172.18.16.75:10000
              DNAT       tcp  --  anywhere             anywhere             tcp dpt:222 to:172.18.0.15:22
              

              And the log:

              Mar 27 19:01:07 2022-03-27 18:01:07,913 INFO success: filemanager entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
              Mar 27 19:01:07 2022-03-27 18:01:07,917 INFO spawned: 'proftpd' with pid 20
              Mar 27 19:01:07 2022-03-27 18:01:07,940 sftp proftpd[20]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
              Mar 27 19:01:07 2022-03-27 18:01:07,940 sftp proftpd[20]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
              Mar 27 19:01:08 2022-03-27 18:01:08,962 INFO success: proftpd entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
              Mar 27 19:01:08 2022-03-27 18:01:08,962 INFO exited: proftpd (exit status 1; not expected)
              Mar 27 19:01:09 2022-03-27 18:01:09,967 INFO spawned: 'proftpd' with pid 21
              Mar 27 19:01:09 2022-03-27 18:01:09,991 INFO exited: proftpd (exit status 1; not expected)
              Mar 27 19:01:09 2022-03-27 18:01:09,989 sftp proftpd[21]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
              Mar 27 19:01:09 2022-03-27 18:01:09,989 sftp proftpd[21]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
              Mar 27 19:01:11 2022-03-27 18:01:10,999 INFO spawned: 'proftpd' with pid 22
              Mar 27 19:01:11 2022-03-27 18:01:11,056 sftp proftpd[22]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
              Mar 27 19:01:11 2022-03-27 18:01:11,056 sftp proftpd[22]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
              Mar 27 19:01:11 2022-03-27 18:01:11,058 INFO exited: proftpd (exit status 1; not expected)
              Mar 27 19:01:13 2022-03-27 18:01:13,064 INFO spawned: 'proftpd' with pid 23
              Mar 27 19:01:13 2022-03-27 18:01:13,082 sftp proftpd[23]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
              Mar 27 19:01:13 2022-03-27 18:01:13,085 INFO exited: proftpd (exit status 1; not expected)
              >>Mar 27 19:01:13 2022-03-27 18:01:13,083 sftp proftpd[23]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
              Mar 27 19:01:16 2022-03-27 18:01:16,091 INFO spawned: 'proftpd' with pid 24
              Mar 27 19:01:16 2022-03-27 18:01:16,141 sftp proftpd[24]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
              >>Mar 27 19:01:16 2022-03-27 18:01:16,141 sftp proftpd[24]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
              Mar 27 19:01:16 2022-03-27 18:01:16,151 INFO exited: proftpd (exit status 1; not expected)
              Mar 27 19:01:17 2022-03-27 18:01:17,153 INFO gave up: proftpd entered FATAL state, too many start retries too quickly
              Mar 28 14:35:40 [GET] /files/app-188b9a37-023d-4527-a955-e6f21227de36/
              Mar 28 14:35:40 get: /mnt/appsdata/188b9a37-023d-4527-a955-e6f21227de36/data as download:false
              Mar 28 14:35:41 [GET] /files/app-188b9a37-023d-4527-a955-e6f21227de36/credentials.txt
              Mar 28 14:35:41 get: /mnt/appsdata/188b9a37-023d-4527-a955-e6f21227de36/data/credentials.txt as download:false
              Mar 28 18:04:07 [GET] /files/app-21c7ea06-6ede-4883-a02d-d52321727aed/
              Mar 28 18:04:07 get: /mnt/appsdata/21c7ea06-6ede-4883-a02d-d52321727aed/data as download:false
              Mar 28 18:04:45 [GET] /files/app-21c7ea06-6ede-4883-a02d-d52321727aed/public
              Mar 28 18:04:45 get: /mnt/appsdata/21c7ea06-6ede-4883-a02d-d52321727aed/data/public as download:false
              

              On the 27th it did show there are an issue :

              fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
              
              girishG 1 Reply Last reply
              1
              • scookeS scooke

                @Aizat Possibly, when you migrated Cloudron from a different server, you migrated to a server that wasn't fresh? Why else would there be different settings? What else might be lurking? Better be sure, and check.

                AizatA Offline
                AizatA Offline
                Aizat
                wrote on last edited by
                #10

                @scooke it was fresh, I only setup my ssh and followed exactly whatever was in the docs, the end result of the migration was very smooth, no problems at all. I have never tried any SFTP prior to the migration so I would not be sure.

                girishG 1 Reply Last reply
                1
                • AizatA Aizat

                  @girish said in SFTP port 222 not working, Firewall UFW was inactive:

                  iptables -t nat -L DOCKER

                  Hi! thank you very much for the detailed input. I have removed the port 222 from the ufw and then disabled ufw.

                  OK, Here's what I see:

                  root@vmi815992:~# iptables --numeric -L DOCKER
                  Chain DOCKER (2 references)
                  target     prot opt source               destination         
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.4           tcp dpt:8000
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.4           tcp dpt:2004
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.4           tcp dpt:2003
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:9995
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:9993
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:4190
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:2587
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.8           tcp dpt:2465
                  ACCEPT     udp  --  0.0.0.0/0            172.18.16.75         udp dpt:10000
                  ACCEPT     tcp  --  0.0.0.0/0            172.18.0.15          tcp dpt:22
                  

                  and

                  root@vmi815992:~# iptables -t nat -L DOCKER
                  Chain DOCKER (2 references)
                  target     prot opt source               destination         
                  RETURN     all  --  anywhere             anywhere            
                  RETURN     all  --  anywhere             anywhere            
                  DNAT       tcp  --  anywhere             localhost            tcp dpt:8417 to:172.18.0.4:8000
                  DNAT       tcp  --  anywhere             localhost            tcp dpt:2004 to:172.18.0.4:2004
                  DNAT       tcp  --  anywhere             localhost            tcp dpt:cfinger to:172.18.0.4:2003
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:pop3s to:172.18.0.8:9995
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:imaps to:172.18.0.8:9993
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:sieve to:172.18.0.8:4190
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:smtp to:172.18.0.8:2587
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:submission to:172.18.0.8:2587
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:submissions to:172.18.0.8:2465
                  DNAT       udp  --  anywhere             anywhere             udp dpt:10000 to:172.18.16.75:10000
                  DNAT       tcp  --  anywhere             anywhere             tcp dpt:222 to:172.18.0.15:22
                  

                  And the log:

                  Mar 27 19:01:07 2022-03-27 18:01:07,913 INFO success: filemanager entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
                  Mar 27 19:01:07 2022-03-27 18:01:07,917 INFO spawned: 'proftpd' with pid 20
                  Mar 27 19:01:07 2022-03-27 18:01:07,940 sftp proftpd[20]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
                  Mar 27 19:01:07 2022-03-27 18:01:07,940 sftp proftpd[20]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
                  Mar 27 19:01:08 2022-03-27 18:01:08,962 INFO success: proftpd entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
                  Mar 27 19:01:08 2022-03-27 18:01:08,962 INFO exited: proftpd (exit status 1; not expected)
                  Mar 27 19:01:09 2022-03-27 18:01:09,967 INFO spawned: 'proftpd' with pid 21
                  Mar 27 19:01:09 2022-03-27 18:01:09,991 INFO exited: proftpd (exit status 1; not expected)
                  Mar 27 19:01:09 2022-03-27 18:01:09,989 sftp proftpd[21]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
                  Mar 27 19:01:09 2022-03-27 18:01:09,989 sftp proftpd[21]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
                  Mar 27 19:01:11 2022-03-27 18:01:10,999 INFO spawned: 'proftpd' with pid 22
                  Mar 27 19:01:11 2022-03-27 18:01:11,056 sftp proftpd[22]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
                  Mar 27 19:01:11 2022-03-27 18:01:11,056 sftp proftpd[22]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
                  Mar 27 19:01:11 2022-03-27 18:01:11,058 INFO exited: proftpd (exit status 1; not expected)
                  Mar 27 19:01:13 2022-03-27 18:01:13,064 INFO spawned: 'proftpd' with pid 23
                  Mar 27 19:01:13 2022-03-27 18:01:13,082 sftp proftpd[23]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
                  Mar 27 19:01:13 2022-03-27 18:01:13,085 INFO exited: proftpd (exit status 1; not expected)
                  >>Mar 27 19:01:13 2022-03-27 18:01:13,083 sftp proftpd[23]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
                  Mar 27 19:01:16 2022-03-27 18:01:16,091 INFO spawned: 'proftpd' with pid 24
                  Mar 27 19:01:16 2022-03-27 18:01:16,141 sftp proftpd[24]: LDAPServer: parsed URL 'ldap://172.18.0.1:3002/??sub' as 'ldap://172.18.0.1:3002/??sub'
                  >>Mar 27 19:01:16 2022-03-27 18:01:16,141 sftp proftpd[24]: fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
                  Mar 27 19:01:16 2022-03-27 18:01:16,151 INFO exited: proftpd (exit status 1; not expected)
                  Mar 27 19:01:17 2022-03-27 18:01:17,153 INFO gave up: proftpd entered FATAL state, too many start retries too quickly
                  Mar 28 14:35:40 [GET] /files/app-188b9a37-023d-4527-a955-e6f21227de36/
                  Mar 28 14:35:40 get: /mnt/appsdata/188b9a37-023d-4527-a955-e6f21227de36/data as download:false
                  Mar 28 14:35:41 [GET] /files/app-188b9a37-023d-4527-a955-e6f21227de36/credentials.txt
                  Mar 28 14:35:41 get: /mnt/appsdata/188b9a37-023d-4527-a955-e6f21227de36/data/credentials.txt as download:false
                  Mar 28 18:04:07 [GET] /files/app-21c7ea06-6ede-4883-a02d-d52321727aed/
                  Mar 28 18:04:07 get: /mnt/appsdata/21c7ea06-6ede-4883-a02d-d52321727aed/data as download:false
                  Mar 28 18:04:45 [GET] /files/app-21c7ea06-6ede-4883-a02d-d52321727aed/public
                  Mar 28 18:04:45 get: /mnt/appsdata/21c7ea06-6ede-4883-a02d-d52321727aed/data/public as download:false
                  

                  On the 27th it did show there are an issue :

                  fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'
                  
                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  @Aizat said in SFTP port 222 not working, Firewall UFW was inactive:

                  fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'

                  Yes, this is the issue! So, what you have to do is:

                  chmod 600 /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key
                  

                  Then, just restart the SFTP service. Can you let me know if that works?

                  AizatA 1 Reply Last reply
                  2
                  • AizatA Aizat

                    @scooke it was fresh, I only setup my ssh and followed exactly whatever was in the docs, the end result of the migration was very smooth, no problems at all. I have never tried any SFTP prior to the migration so I would not be sure.

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by girish
                    #12

                    @Aizat said in SFTP port 222 not working, Firewall UFW was inactive:

                    the end result of the migration was very smooth

                    I suspect we have a bug in our migration+sftp permissions. I will investigate. The private key is restored with group readable permissions, so the sftp service refuses to start.

                    AizatA 1 Reply Last reply
                    1
                    • girishG girish

                      @Aizat said in SFTP port 222 not working, Firewall UFW was inactive:

                      fatal: SFTPHostKey: unable to use '/etc/ssh/ssh_host_rsa_key' as host key, as it is group- or world-accessible on line 101 of '/etc/proftpd/proftpd.conf'

                      Yes, this is the issue! So, what you have to do is:

                      chmod 600 /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key
                      

                      Then, just restart the SFTP service. Can you let me know if that works?

                      AizatA Offline
                      AizatA Offline
                      Aizat
                      wrote on last edited by
                      #13

                      @girish said in SFTP port 222 not working, Firewall UFW was inactive:

                      chmod 600 /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key

                      YESSS!! It works! Thank you so much @girish
                      Amazing. Yep, now I've connected to my sftp.
                      I also use my ip address for the host, instead of my.domain.com because I use Cloudflare. (referring to the doc)

                      1 Reply Last reply
                      0
                      • AizatA Aizat has marked this topic as solved on
                      • girishG girish

                        @Aizat said in SFTP port 222 not working, Firewall UFW was inactive:

                        the end result of the migration was very smooth

                        I suspect we have a bug in our migration+sftp permissions. I will investigate. The private key is restored with group readable permissions, so the sftp service refuses to start.

                        AizatA Offline
                        AizatA Offline
                        Aizat
                        wrote on last edited by
                        #14

                        @girish yup, I think that's it. Worthwhile to put that in the docs for now, just in case somebody searching for a solution quickly (if they don't find this post).

                        girishG 1 Reply Last reply
                        0
                        • AizatA Aizat

                          @girish yup, I think that's it. Worthwhile to put that in the docs for now, just in case somebody searching for a solution quickly (if they don't find this post).

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by girish
                          #15

                          @Aizat This was a bug in the restore code . I have fixed this now for the next release - https://git.cloudron.io/cloudron/box/-/commit/529f6fb2cd945fb5cbba30ae10dfb3776b0150b2

                          AizatA 1 Reply Last reply
                          4
                          • girishG girish forked this topic on
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          • Login

                          • Don't have an account? Register

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Categories
                          • Recent
                          • Tags
                          • Popular
                          • Bookmarks
                          • Search