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  3. Stuck on "restoring addons"

Stuck on "restoring addons"

Scheduled Pinned Locked Moved Solved Support
addonspostgresqlrestore
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  • whitespaceW
    whitespaceW
    whitespace
    wrote on last edited by girish
    #1

    I had to restore an app from a backup. The backup was transferred successfully from the backup volume. Now I am stuck for quite a while at "Restoring addons". I don´t know if I should just wait longer or try again.

    The app log does not show any new information.

    What to do?

    girishG 1 Reply Last reply
    0
    • whitespaceW whitespace

      I had to restore an app from a backup. The backup was transferred successfully from the backup volume. Now I am stuck for quite a while at "Restoring addons". I don´t know if I should just wait longer or try again.

      The app log does not show any new information.

      What to do?

      girishG
      girishG
      girish
      Staff
      wrote on last edited by
      #2

      @whitespace which app is this? I would increase the memory limit of the database service a lot (in the Services view) and trigger the restore again.

      whitespaceW 1 Reply Last reply
      0
      • girishG girish

        @whitespace which app is this? I would increase the memory limit of the database service a lot (in the Services view) and trigger the restore again.

        whitespaceW
        whitespaceW
        whitespace
        wrote on last edited by whitespace
        #3

        @girish It is Mastodon. Cloudron version of the app is v1.8.3.

        Which service is it? mongodb?

        girishG 1 Reply Last reply
        0
        • whitespaceW whitespace

          @girish It is Mastodon. Cloudron version of the app is v1.8.3.

          Which service is it? mongodb?

          girishG
          girishG
          girish
          Staff
          wrote on last edited by
          #4

          @whitespace mastodon uses postgresql.

          whitespaceW 1 Reply Last reply
          0
          • girishG girish

            @whitespace mastodon uses postgresql.

            whitespaceW
            whitespaceW
            whitespace
            wrote on last edited by
            #5

            @girish Thanks. Postgresql has 768MB memory limit, shall i increase it temporarily to more?

            girishG 1 Reply Last reply
            0
            • whitespaceW whitespace

              @girish Thanks. Postgresql has 768MB memory limit, shall i increase it temporarily to more?

              girishG
              girishG
              girish
              Staff
              wrote on last edited by
              #6

              @whitespace yes, I would make it 2GB or so. After the restore, you can bring it down.

              whitespaceW 1 Reply Last reply
              0
              • girishG girish

                @whitespace yes, I would make it 2GB or so. After the restore, you can bring it down.

                whitespaceW
                whitespaceW
                whitespace
                wrote on last edited by
                #7

                @girish OK, I am restarting the restore process with 4GB. Thank you.

                1 Reply Last reply
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                • whitespaceW
                  whitespaceW
                  whitespace
                  wrote on last edited by
                  #8

                  Thanks, it works.

                  1 Reply Last reply
                  1
                  • girishG girish marked this topic as a question on
                  • girishG girish has marked this topic as solved on

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