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  3. After updating DNS management from linode to Cloudflare I’m unable to access cloudron

After updating DNS management from linode to Cloudflare I’m unable to access cloudron

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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #6

    Can you check the logs at /home/yellowtent/platformdata/logs/box.log also if nginx responds, but can't serve up the static assets from the dashboard, then this even stranger.

    S 2 Replies Last reply
    0
    • nebulonN nebulon

      Can you check the logs at /home/yellowtent/platformdata/logs/box.log also if nginx responds, but can't serve up the static assets from the dashboard, then this even stranger.

      S Offline
      S Offline
      stvslkt
      wrote on last edited by
      #7

      @nebulon Screenshot 2022-11-16 at 6.14.46 AM.png

      I also disabled proxy for my. on cloudflare. it seems to be working right now. let see how long it'll last or maybe it was porxy that was giving cloudron issues

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      • nebulonN nebulon moved this topic from Mastodon on
      • nebulonN nebulon

        Can you check the logs at /home/yellowtent/platformdata/logs/box.log also if nginx responds, but can't serve up the static assets from the dashboard, then this even stranger.

        S Offline
        S Offline
        stvslkt
        wrote on last edited by
        #8

        @nebulon so disabling the proxy for my.mywebsite worked for the admin page, I can log in no problem, but now I’m having trouble with my mastodon page. I just get an error and my page won’t load

        girishG 1 Reply Last reply
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        • S stvslkt

          @nebulon so disabling the proxy for my.mywebsite worked for the admin page, I can log in no problem, but now I’m having trouble with my mastodon page. I just get an error and my page won’t load

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #9

          @stvslkt so, you get a 404 for mastodon (with cloudflare proxy disabled) ?

          S 1 Reply Last reply
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          • girishG girish

            @stvslkt so, you get a 404 for mastodon (with cloudflare proxy disabled) ?

            S Offline
            S Offline
            stvslkt
            wrote on last edited by
            #10

            @girish “The page you are looking for isn't here.“

            This is the error I get when I try going into my mastodon page, my admin page is working by disabling proxy for the my. subdomain from cloudflare just my mastodon page isn’t working anymore

            girishG 1 Reply Last reply
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            • S stvslkt

              @girish “The page you are looking for isn't here.“

              This is the error I get when I try going into my mastodon page, my admin page is working by disabling proxy for the my. subdomain from cloudflare just my mastodon page isn’t working anymore

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #11

              @stvslkt Not sure where that message comes from (it's not from Cloudron). Do you have a screenshot? Is it some message from browser? Maybe you can me the mastodon domain to support@cloudron.io and I can check from our side.

              S 2 Replies Last reply
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              • girishG girish

                @stvslkt Not sure where that message comes from (it's not from Cloudron). Do you have a screenshot? Is it some message from browser? Maybe you can me the mastodon domain to support@cloudron.io and I can check from our side.

                S Offline
                S Offline
                stvslkt
                wrote on last edited by
                #12

                @girish i switched back my DNS to linode without cloudflare and everything seems to work great again. I'm not sure why clourflare doesnt play nice with cloudron, do you know how i could get it to work?

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                • girishG girish

                  @stvslkt Not sure where that message comes from (it's not from Cloudron). Do you have a screenshot? Is it some message from browser? Maybe you can me the mastodon domain to support@cloudron.io and I can check from our side.

                  S Offline
                  S Offline
                  stvslkt
                  wrote on last edited by
                  #13

                  @girish Screenshot 2022-11-16 at 8.55.34 AM.png

                  girishG 1 Reply Last reply
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                  • S stvslkt

                    @girish Screenshot 2022-11-16 at 8.55.34 AM.png

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #14

                    @stvslkt OK so, I was able to reproduce this with a test cloudflare domain. The issue is that in Cloudflare the default proxying mode is "Flexible". This is , well, a dangerous default since it is insecure. Change it to Full (strict) and it starts working. Can you check?

                    423616a4-a77c-42f0-810a-6bcdaa525617-image.png

                    1 Reply Last reply
                    1
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #15

                      You can read more here - https://support.cloudflare.com/hc/en-us/articles/115000219871-Troubleshooting-redirect-loop-errors-

                      S 1 Reply Last reply
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                      • girishG girish forked this topic on
                      • girishG girish marked this topic as a question on
                      • girishG girish has marked this topic as solved on
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