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  3. After updating DNS management from linode to Cloudflare I’m unable to access cloudron

After updating DNS management from linode to Cloudflare I’m unable to access cloudron

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  • S Offline
    S Offline
    stvslkt
    wrote on last edited by girish
    #1

    After updating my dns management from linode to Cloudflare I’m unable to access cloudrons admin page. I successfully updated the api key inside of cloudron, from Linode to Cloudflare. Everything went great I even backed up my files and installed updates. After restarting the app I wasn’t able to access my admin page again

    girishG 1 Reply Last reply
    0
    • S stvslkt

      After updating my dns management from linode to Cloudflare I’m unable to access cloudrons admin page. I successfully updated the api key inside of cloudron, from Linode to Cloudflare. Everything went great I even backed up my files and installed updates. After restarting the app I wasn’t able to access my admin page again

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @stvslkt What error do you see on the browser? Any screenshot?

      S 1 Reply Last reply
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      • girishG girish

        @stvslkt What error do you see on the browser? Any screenshot?

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        stvslkt
        wrote on last edited by
        #3

        @girish 404 error not found nginx

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          can you double check that the DNS records resolve to the expected IP address?

          S 1 Reply Last reply
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          • nebulonN nebulon

            can you double check that the DNS records resolve to the expected IP address?

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            stvslkt
            wrote on last edited by
            #5

            @nebulon I double checked cloudflare and go daddy and everything seems good, it’s really weird, the admin page worked for a bout 2 minutes but it restarted again, my mastodon is also only working for a couple of minutes and goes on and off for some reason

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              Can you check the logs at /home/yellowtent/platformdata/logs/box.log also if nginx responds, but can't serve up the static assets from the dashboard, then this even stranger.

              S 2 Replies Last reply
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              • nebulonN nebulon

                Can you check the logs at /home/yellowtent/platformdata/logs/box.log also if nginx responds, but can't serve up the static assets from the dashboard, then this even stranger.

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                stvslkt
                wrote on last edited by
                #7

                @nebulon Screenshot 2022-11-16 at 6.14.46 AM.png

                I also disabled proxy for my. on cloudflare. it seems to be working right now. let see how long it'll last or maybe it was porxy that was giving cloudron issues

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                • nebulonN nebulon moved this topic from Mastodon on
                • nebulonN nebulon

                  Can you check the logs at /home/yellowtent/platformdata/logs/box.log also if nginx responds, but can't serve up the static assets from the dashboard, then this even stranger.

                  S Offline
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                  stvslkt
                  wrote on last edited by
                  #8

                  @nebulon so disabling the proxy for my.mywebsite worked for the admin page, I can log in no problem, but now I’m having trouble with my mastodon page. I just get an error and my page won’t load

                  girishG 1 Reply Last reply
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                  • S stvslkt

                    @nebulon so disabling the proxy for my.mywebsite worked for the admin page, I can log in no problem, but now I’m having trouble with my mastodon page. I just get an error and my page won’t load

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by girish
                    #9

                    @stvslkt so, you get a 404 for mastodon (with cloudflare proxy disabled) ?

                    S 1 Reply Last reply
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                    • girishG girish

                      @stvslkt so, you get a 404 for mastodon (with cloudflare proxy disabled) ?

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                      stvslkt
                      wrote on last edited by
                      #10

                      @girish “The page you are looking for isn't here.“

                      This is the error I get when I try going into my mastodon page, my admin page is working by disabling proxy for the my. subdomain from cloudflare just my mastodon page isn’t working anymore

                      girishG 1 Reply Last reply
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                      • S stvslkt

                        @girish “The page you are looking for isn't here.“

                        This is the error I get when I try going into my mastodon page, my admin page is working by disabling proxy for the my. subdomain from cloudflare just my mastodon page isn’t working anymore

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #11

                        @stvslkt Not sure where that message comes from (it's not from Cloudron). Do you have a screenshot? Is it some message from browser? Maybe you can me the mastodon domain to support@cloudron.io and I can check from our side.

                        S 2 Replies Last reply
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                        • girishG girish

                          @stvslkt Not sure where that message comes from (it's not from Cloudron). Do you have a screenshot? Is it some message from browser? Maybe you can me the mastodon domain to support@cloudron.io and I can check from our side.

                          S Offline
                          S Offline
                          stvslkt
                          wrote on last edited by
                          #12

                          @girish i switched back my DNS to linode without cloudflare and everything seems to work great again. I'm not sure why clourflare doesnt play nice with cloudron, do you know how i could get it to work?

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                          • girishG girish

                            @stvslkt Not sure where that message comes from (it's not from Cloudron). Do you have a screenshot? Is it some message from browser? Maybe you can me the mastodon domain to support@cloudron.io and I can check from our side.

                            S Offline
                            S Offline
                            stvslkt
                            wrote on last edited by
                            #13

                            @girish Screenshot 2022-11-16 at 8.55.34 AM.png

                            girishG 1 Reply Last reply
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                            • S stvslkt

                              @girish Screenshot 2022-11-16 at 8.55.34 AM.png

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #14

                              @stvslkt OK so, I was able to reproduce this with a test cloudflare domain. The issue is that in Cloudflare the default proxying mode is "Flexible". This is , well, a dangerous default since it is insecure. Change it to Full (strict) and it starts working. Can you check?

                              423616a4-a77c-42f0-810a-6bcdaa525617-image.png

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                              • girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #15

                                You can read more here - https://support.cloudflare.com/hc/en-us/articles/115000219871-Troubleshooting-redirect-loop-errors-

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