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  3. Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task

Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task

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dockerupdates
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  • girishG girish

    @jdaviescoates this was a bug with the patch I made yesterday to use docker cli instead of the docker API. I will revert back the code on your server to use the API.

    humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by
    #80

    @girish do you still need SSH access for further investigation?

    girishG 1 Reply Last reply
    0
    • jdaviescoatesJ jdaviescoates

      Then the restart, retry, attempt to update again logs (too long to paste here):

      https://paste.uniteddiversity.coop/?0c9b9bec1cd7f806#5WH55kCQDv7pHUZtuzqSjS5EZCSDRqh5aL2WLvBbeKvA

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #81

      @jdaviescoates reverted now.

      jdaviescoatesJ 1 Reply Last reply
      1
      • humptydumptyH humptydumpty

        @girish do you still need SSH access for further investigation?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #82

        @humptydumpty done, thanks for the access. Let me know after a few updates how things are working out.

        1 Reply Last reply
        1
        • girishG girish

          @jdaviescoates reverted now.

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #83

          @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

          @jdaviescoates reverted now.

          Thanks, tried again but:

          4852b5c8-8a37-4d15-8a0e-a960c34996ec-image.png

          😢

          I use Cloudron with Gandi & Hetzner

          girishG jdaviescoatesJ 2 Replies Last reply
          0
          • jdaviescoatesJ jdaviescoates

            @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

            @jdaviescoates reverted now.

            Thanks, tried again but:

            4852b5c8-8a37-4d15-8a0e-a960c34996ec-image.png

            😢

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #84

            @jdaviescoates šŸ˜ž Yeah, ok, I am out of ideas then.

            Just tried a simple example:

            root@v2202211129685206445:/home/cloudron-support# docker run hello-world
            Unable to find image 'hello-world:latest' locally
            latest: Pulling from library/hello-world
            2db29710123e: Pull complete 
            Digest: sha256:faa03e786c97f07ef34423fccceeec2398ec8a5759259f94d99078f264e9d7af
            Status: Downloaded newer image for hello-world:latest
            
            Hello from Docker!
            ... <stuff > ...
            root@v2202211129685206445:/home/cloudron-support# docker rm -f 7b6984e77727
            7b6984e77727
            root@v2202211129685206445:/home/cloudron-support# docker rmi hello-world
            <hangs>
            jdaviescoatesJ 1 Reply Last reply
            0
            • girishG girish

              @jdaviescoates šŸ˜ž Yeah, ok, I am out of ideas then.

              Just tried a simple example:

              root@v2202211129685206445:/home/cloudron-support# docker run hello-world
              Unable to find image 'hello-world:latest' locally
              latest: Pulling from library/hello-world
              2db29710123e: Pull complete 
              Digest: sha256:faa03e786c97f07ef34423fccceeec2398ec8a5759259f94d99078f264e9d7af
              Status: Downloaded newer image for hello-world:latest
              
              Hello from Docker!
              ... <stuff > ...
              root@v2202211129685206445:/home/cloudron-support# docker rm -f 7b6984e77727
              7b6984e77727
              root@v2202211129685206445:/home/cloudron-support# docker rmi hello-world
              <hangs>
              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #85

              @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

              @jdaviescoates Yeah, ok, I am out of ideas then.

              😢

              I use Cloudron with Gandi & Hetzner

              girishG 2 Replies Last reply
              0
              • jdaviescoatesJ jdaviescoates

                @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                @jdaviescoates Yeah, ok, I am out of ideas then.

                😢

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #86

                @jdaviescoates I don't know how motivated you are to track this down, but either you can ask them for another server? I have the VPS 500 G10s iv in netcup .

                Another idea is to go back to plain ubuntu and try to reproduce this issue with just docker since it's not Cloudron related. But not sure what you will gain with this...

                jdaviescoatesJ 1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                  @jdaviescoates Yeah, ok, I am out of ideas then.

                  😢

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #87

                  @jdaviescoates BTW, what "driver" did you select in Media in netcup ? I see that I have chosen VIRTIO even though SCSI is recommended.

                  jdaviescoatesJ 1 Reply Last reply
                  1
                  • girishG girish

                    @jdaviescoates BTW, what "driver" did you select in Media in netcup ? I see that I have chosen VIRTIO even though SCSI is recommended.

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #88

                    @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                    @jdaviescoates BTW, what "driver" did you select in Media in netcup ? I see that I have chosen VIRTIO even though SCSI is recommended.

                    Yeah mine is VIRTIO too, I didn't manually choose that though, that's just how it was already and I chose not to touch anything for fear or messing things up (but yeah, I also noticed it says SCSI is recommended)

                    I use Cloudron with Gandi & Hetzner

                    subvenS 1 Reply Last reply
                    0
                    • jdaviescoatesJ jdaviescoates

                      @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                      @jdaviescoates reverted now.

                      Thanks, tried again but:

                      4852b5c8-8a37-4d15-8a0e-a960c34996ec-image.png

                      😢

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #89

                      @jdaviescoates said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                      @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                      @jdaviescoates reverted now.

                      Thanks, tried again but:

                      4852b5c8-8a37-4d15-8a0e-a960c34996ec-image.png

                      😢

                      Although, after a reboot I was just successfully able to run 3 updates without issue... let's see how long it lasts... hopefully forever and the mystery will never need solving!

                      I use Cloudron with Gandi & Hetzner

                      girishG 1 Reply Last reply
                      1
                      • girishG girish

                        @jdaviescoates I don't know how motivated you are to track this down, but either you can ask them for another server? I have the VPS 500 G10s iv in netcup .

                        Another idea is to go back to plain ubuntu and try to reproduce this issue with just docker since it's not Cloudron related. But not sure what you will gain with this...

                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #90

                        @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                        you can ask them for another server?

                        I may well do that in attempt to solve this and also to get a clean IP that doesn't mess with my email...

                        But also a bit scared to do so given that my first server move resulted in this bizarre issue rearing it's head šŸ˜–

                        I use Cloudron with Gandi & Hetzner

                        1 Reply Last reply
                        1
                        • jdaviescoatesJ jdaviescoates

                          @jdaviescoates said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                          @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                          @jdaviescoates reverted now.

                          Thanks, tried again but:

                          4852b5c8-8a37-4d15-8a0e-a960c34996ec-image.png

                          😢

                          Although, after a reboot I was just successfully able to run 3 updates without issue... let's see how long it lasts... hopefully forever and the mystery will never need solving!

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #91

                          @jdaviescoates What's happenning is that some container is getting stuck and locking the image from getting removed. Actually, I want to investigate what that app might be. When this happens, can you please drop me a note? Maybe it's always the same app which is causing the problem (some cron job related thing maybe).

                          jdaviescoatesJ 1 Reply Last reply
                          1
                          • girishG girish

                            @jdaviescoates What's happenning is that some container is getting stuck and locking the image from getting removed. Actually, I want to investigate what that app might be. When this happens, can you please drop me a note? Maybe it's always the same app which is causing the problem (some cron job related thing maybe).

                            jdaviescoatesJ Offline
                            jdaviescoatesJ Offline
                            jdaviescoates
                            wrote on last edited by jdaviescoates
                            #92

                            @girish will do: best place to drop you that note? in reply to the support email thread? on this thread? in chat on here? on matrix? šŸ˜›

                            (my guess: WordPress Developer app)

                            I use Cloudron with Gandi & Hetzner

                            girishG jdaviescoatesJ humptydumptyH 3 Replies Last reply
                            1
                            • jdaviescoatesJ jdaviescoates

                              @girish will do: best place to drop you that note? in reply to the support email thread? on this thread? in chat on here? on matrix? šŸ˜›

                              (my guess: WordPress Developer app)

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #93

                              @jdaviescoates support@ is best šŸ™‚

                              1 Reply Last reply
                              1
                              • jdaviescoatesJ jdaviescoates

                                @girish will do: best place to drop you that note? in reply to the support email thread? on this thread? in chat on here? on matrix? šŸ˜›

                                (my guess: WordPress Developer app)

                                jdaviescoatesJ Offline
                                jdaviescoatesJ Offline
                                jdaviescoates
                                wrote on last edited by jdaviescoates
                                #94

                                @girish fyi (added this bit with an edit so not sure you saw it?)

                                @jdaviescoates said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                                (my guess: WordPress Developer app)

                                šŸ™‚

                                I use Cloudron with Gandi & Hetzner

                                1 Reply Last reply
                                1
                                • jdaviescoatesJ jdaviescoates

                                  @girish will do: best place to drop you that note? in reply to the support email thread? on this thread? in chat on here? on matrix? šŸ˜›

                                  (my guess: WordPress Developer app)

                                  humptydumptyH Offline
                                  humptydumptyH Offline
                                  humptydumpty
                                  wrote on last edited by humptydumpty
                                  #95

                                  @jdaviescoates I'm running WP dev too. Here's the full list of apps I'm using:

                                  umami
                                  ghost
                                  wordpress dev
                                  surfer
                                  chatwoot
                                  noco
                                  element
                                  vaultwarden
                                  wekan
                                  invoiceninja
                                  etherpad
                                  roundcube
                                  snappymail
                                  matrix
                                  listmonk
                                  paperless
                                  freescout
                                  alltube
                                  kutt
                                  snappymail
                                  
                                  1 Reply Last reply
                                  1
                                  • avatar1024A Online
                                    avatar1024A Online
                                    avatar1024
                                    wrote on last edited by avatar1024
                                    #96

                                    I also have a WordPress dev app on the cloudron that gets stuck and don't have it on the other instances. The only other app I have on it and not on the other ones is mattermost

                                    PS: the instance I restarted earlier today and that was working now hangs again on updates. Restarted again and now working fine...for some time...

                                    avatar1024A 1 Reply Last reply
                                    1
                                    • jdaviescoatesJ jdaviescoates

                                      @girish said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                                      @jdaviescoates BTW, what "driver" did you select in Media in netcup ? I see that I have chosen VIRTIO even though SCSI is recommended.

                                      Yeah mine is VIRTIO too, I didn't manually choose that though, that's just how it was already and I chose not to touch anything for fear or messing things up (but yeah, I also noticed it says SCSI is recommended)

                                      subvenS Offline
                                      subvenS Offline
                                      subven
                                      wrote on last edited by subven
                                      #97

                                      @jdaviescoates said in Apps Stuck Updating - Cleaning up old install - even after stopping/restarting task:

                                      Yeah mine is VIRTIO too

                                      I use SCSI on all my Netcup hosts. Not hitting the problem like I said before.

                                      VPS 200 G8 v7.3.2 (clean) Ubuntu 20.04.2 LTS
                                      RS 4000 G9 SE v7.3.2 (clean) Ubuntu 20.04.2 LTS

                                      Stuff I have installed: Wordpress (managed), Matrix, Element, Bookstack, Freescout, LAMP (new and old ones), Gitea, Lychee, Roundcoube, Nextcloud, Statping, Collabora, Paperless, Surfer, Kimai, Jirafeau, Vaultwarden

                                      1 Reply Last reply
                                      0
                                      • avatar1024A Online
                                        avatar1024A Online
                                        avatar1024
                                        wrote on last edited by
                                        #98

                                        So I guess it could well have to do with the WP unmanaged package as it seems like a common factor so far across all instances (of everyone in the thread) experiencing the issue and the singularity on my buggy instance instance compared to the others

                                        1 Reply Last reply
                                        1
                                        • humptydumptyH Offline
                                          humptydumptyH Offline
                                          humptydumpty
                                          wrote on last edited by
                                          #99

                                          @girish the server is running fine after upgrading to 22.04. I manually updated one app yesterday and it updated just fine. A bunch of apps auto updated last night without any issues and I manually updated Wekan minutes ago. I hope I’m not jumping the gun here šŸ˜† fingers crossed!

                                          P 1 Reply Last reply
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