Screensy - simple alternative to Teamviewer/AnyDesk etc
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@humptydumpty Yeah, we'll get it sorted one way or another. I think a lot of us are the friends and family "computer guy (or girl)".
I'm just trying to avoid things like "AnyDesk", which I'm sure would work, but I still see as over-kill for what could be done with just a web link.
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We have this working in development now. Its simplicity is its beauty - so much easier than jumping through any video chat hoops first. Will get you all a Cloudron package very soon...
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@marcusquinn said in Screensy - simple alternative to Teamviewer/AnyDesk etc:
Anyone who doesn't see the need for this really hasn't ever had to do technical support for people that need every single computer click explained to them, without seeing what they are seeing or doing or describing or mis-describing as is often the case.
I feel your pain.
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@marcusquinn I read that the shared screen is sent to each viewer. Does that mean the outbound stream from the sharer is multiplied up by number of viewers? If I am sharing my screen as part of a tutorial session and I have 10 viewers, is my out bound traffic 10x bigger ?
I can see the benefits when there is a single viewer but unsure what performance is like with multiple viewers.
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@timconsidine For the multiple viewers scenario you'd want such an app developed on Croquet or it's principles.
Here's some info on those: https://blog.codefrau.net/2021/08/what-is-croquet-anyways.html
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I'm also using https://remotix.com for computers I also control.
Screensy fits in perfectly for any computer I don't control but the user wants help anyway.
It's just using the browser's native functionality for screensharing - but it's easy to get someone to go to
screenshare.example.com
and tell me the generated words in the addressbar so I can see their screen through any network since it's all https traffic. -
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Note to self, we packaged this as an app for our own use a long time ago, and ended up using it a LOT for support requests that relied on seeing the user's screen to understand issues or talk through setups.
Reminder to @vladimir-d and @girish it might be a quick win to add Selenium tests to this and get published, since it doesn't even have any login needs.