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  3. Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

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disk usage
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  • jdaviescoatesJ jdaviescoates

    @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

    logs at /home/yellowtent/platformdata/logs/tasks/11118.log

    @nebulon and here is what is in there:

    2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
    2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
    2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
    2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
    2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
    TypeError: Cannot read properties of undefined (reading 'contents')
        at getDisks (/home/yellowtent/box/src/system.js:106:60)
        at processTicksAndRejections (node:internal/process/task_queues:96:5)
        at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)
    
    nebulonN Away
    nebulonN Away
    nebulon
    Staff
    wrote on last edited by
    #13

    @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

    If you have a swap configured, then we should debug this on your system ideally.

    jdaviescoatesJ 2 Replies Last reply
    2
    • nebulonN nebulon marked this topic as a question on
    • nebulonN nebulon

      @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

      If you have a swap configured, then we should debug this on your system ideally.

      jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote on last edited by jdaviescoates
      #14

      @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

      If you have a swap configured, then we should debug this on your system ideally.

      I just ran swapon

      This is what I get:

      root@vxxxxxxxxxx:~# swapon
      NAME       TYPE SIZE USED PRIO
      /apps.swap file   4G   4G   -2
      

      I just used the standard Ubuntu image on Netcup.

      I use Cloudron with Gandi & Hetzner

      1 Reply Last reply
      0
      • nebulonN nebulon

        @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

        If you have a swap configured, then we should debug this on your system ideally.

        jdaviescoatesJ Online
        jdaviescoatesJ Online
        jdaviescoates
        wrote on last edited by jdaviescoates
        #15

        @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

        @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

        If you have a swap configured, then we should debug this on your system ideally.

        Does what I've posted above indicate that I have swap configured, or not? 🙂

        I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

        Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

        Happy for you to debug on my system if need be.

        (just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

        Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined 😕

        I use Cloudron with Gandi & Hetzner

        nebulonN 1 Reply Last reply
        0
        • jdaviescoatesJ jdaviescoates

          @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

          @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

          If you have a swap configured, then we should debug this on your system ideally.

          Does what I've posted above indicate that I have swap configured, or not? 🙂

          I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

          Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

          Happy for you to debug on my system if need be.

          (just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

          Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined 😕

          nebulonN Away
          nebulonN Away
          nebulon
          Staff
          wrote on last edited by
          #16

          @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

          imc67I DanTheManD 2 Replies Last reply
          1
          • nebulonN nebulon

            @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

            imc67I Offline
            imc67I Offline
            imc67
            translator
            wrote on last edited by
            #17

            @nebulon same issue here, swap is on and stilll no disk stats

            1 Reply Last reply
            1
            • nebulonN nebulon

              @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

              DanTheManD Offline
              DanTheManD Offline
              DanTheMan
              wrote on last edited by
              #18

              @nebulon me too, still no disk status..

              nichu42N 1 Reply Last reply
              1
              • DanTheManD DanTheMan

                @nebulon me too, still no disk status..

                nichu42N Offline
                nichu42N Offline
                nichu42
                wrote on last edited by nichu42
                #19

                Even stranger here: It used to work, but it stopped updating 3 days ago. No manual update either.

                Jan 04 12:46:21 box:tasks startTask - starting task 630 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/630.log
                Jan 04 12:46:21 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 630 /home/yellowtent/platformdata/logs/tasks/630.log 0 400
                Jan 04 12:46:21 box:shell startTask (stdout): sudo: unable to resolve host 1001585-634: Name or service not known
                Jan 04 12:46:21 box:shell startTask (stdout): Running as unit: box-task-630.service
                Jan 04 12:46:22 box:shell startTask (stdout): Finished with result: exit-code
                processes terminated with: code=exited/status=50
                runtime: 856ms
                time consumed: 731ms
                Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 failed to run
                Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 finished with exit code 1
                Jan 04 12:46:22 box:shell startTask code: 1, signal: null
                Jan 04 12:46:22 box:tasks startTask: 630 completed with code 1
                Jan 04 12:46:22 box:tasks startTask: 630 done. error: {
                stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                message: "Cannot read properties of undefined (reading 'contents')" 
                

                Matrix: @nichu42:blueplanet.social

                1 Reply Last reply
                1
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #20

                  @imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

                  DanTheManD 1 Reply Last reply
                  1
                  • girishG girish

                    @imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

                    DanTheManD Offline
                    DanTheManD Offline
                    DanTheMan
                    wrote on last edited by DanTheMan
                    #21

                    @girish I am opening my server right now 👍😉
                    I have send you the details like ip and port through a dm

                    If your finished, please give me a sign, so I can turn off "remote support" in my cloudron instance and close my ssh port... thanks👍

                    jdaviescoatesJ 1 Reply Last reply
                    1
                    • DanTheManD DanTheMan

                      @girish I am opening my server right now 👍😉
                      I have send you the details like ip and port through a dm

                      If your finished, please give me a sign, so I can turn off "remote support" in my cloudron instance and close my ssh port... thanks👍

                      jdaviescoatesJ Online
                      jdaviescoatesJ Online
                      jdaviescoates
                      wrote on last edited by
                      #22

                      @DanTheMan said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                      @girish I am opening my server right now

                      Same

                      I use Cloudron with Gandi & Hetzner

                      1 Reply Last reply
                      0
                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #23

                        Thanks all. This issue was already fixed as well last month - https://git.cloudron.io/cloudron/box/-/commit/67cde5a62cf0394c8bf2d78ee3408e5995a220e7 . It's already in 7.3.5.

                        Essentially, if you have CIFS/NFS/SSHFS, there is a crash.

                        1 Reply Last reply
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                        • girishG girish has marked this topic as solved on
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