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  3. Setup with Hetzner DNS not working

Setup with Hetzner DNS not working

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domainsnameserverhetzner
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  • F Offline
    F Offline
    Fabix
    wrote on last edited by Fabix
    #1

    Hello!

    I am completely new to Cloudron and I would like to start with it.

    I'm a hetzner Customer and so I created a new Server with Cloudron.

    I'm now at the point to enter my domain and the api key.

    But I always get the following message:
    Domain nameservers are not set to Hetzner

    My domain is: XXX

    The domain is from Hetzner with the basic dns settings. I checked them and it should be correct?

    https://docs.hetzner.com/de/dns-console/dns/general/authoritative-name-servers

    Is there any help? Thanks you!

    Fabix

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      We do test the nameservers according to https://docs.hetzner.com/dns-console/dns/general/dns-overview/#the-hetzner-online-name-servers-are

      So we only support domains managed by Hetzner Robot, not konsoleH it seems. Not sure what the main difference is and i konsoleH managed domains even have an API to automate.

      In your case you have to use manual or wildcard DNS provider for the moment.

      F 1 Reply Last reply
      0
      • nebulonN nebulon

        We do test the nameservers according to https://docs.hetzner.com/dns-console/dns/general/dns-overview/#the-hetzner-online-name-servers-are

        So we only support domains managed by Hetzner Robot, not konsoleH it seems. Not sure what the main difference is and i konsoleH managed domains even have an API to automate.

        In your case you have to use manual or wildcard DNS provider for the moment.

        F Offline
        F Offline
        Fabix
        wrote on last edited by
        #3

        @nebulon

        Thanks for your quick reply.

        I bought the domain last week at hetzner only for use with Cloudron. Is there a way to use the Robot name server?

        girishG 1 Reply Last reply
        0
        • F Fabix

          @nebulon

          Thanks for your quick reply.

          I bought the domain last week at hetzner only for use with Cloudron. Is there a way to use the Robot name server?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @Fabix Interesting, I wasn't aware there are two DNS things in Hetzner. We test by adding the domain in https://dns.hetzner.com/ .

          8e32f742-93e7-4efe-97bf-1f631dee5314-image.png

          F 1 Reply Last reply
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          • girishG girish

            @Fabix Interesting, I wasn't aware there are two DNS things in Hetzner. We test by adding the domain in https://dns.hetzner.com/ .

            8e32f742-93e7-4efe-97bf-1f631dee5314-image.png

            F Offline
            F Offline
            Fabix
            wrote on last edited by Fabix
            #5

            @girish

            So I changed the name servers to the robot dns

            And now it works!! 🙂

            girishG 1 Reply Last reply
            1
            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              Great, so I guess hetzner is slowly moving things to the new DNS system then.

              1 Reply Last reply
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              • F Fabix

                @girish

                So I changed the name servers to the robot dns

                And now it works!! 🙂

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #7

                @Fabix ah, great you sorted out it out. But can you tell me how to ended up with KonsoleH domain ? Does this happen when you buy a domain via Hetzner?

                Adding a dummy domain in Robot always gives me the *.ns.hetzner.de servers.

                F 1 Reply Last reply
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                • girishG girish

                  @Fabix ah, great you sorted out it out. But can you tell me how to ended up with KonsoleH domain ? Does this happen when you buy a domain via Hetzner?

                  Adding a dummy domain in Robot always gives me the *.ns.hetzner.de servers.

                  F Offline
                  F Offline
                  Fabix
                  wrote on last edited by
                  #8

                  @girish

                  Yes it looks like this. I bought the domain here: https://www.hetzner.com/de/domainregistration

                  There is already some confusion. My domain is still listed in the consoleh, but with the wrong DNS servers:

                  Bildschirm­foto 2023-03-31 um 16.54.28.png

                  girishG 1 Reply Last reply
                  1
                  • F Fabix

                    @girish

                    Yes it looks like this. I bought the domain here: https://www.hetzner.com/de/domainregistration

                    There is already some confusion. My domain is still listed in the consoleh, but with the wrong DNS servers:

                    Bildschirm­foto 2023-03-31 um 16.54.28.png

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @Fabix thanks. Strange stuff... I will put it in our docs that we only support Robot.

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